Zeigler Pre-Owned of Chicago

3.1

Horario de funcionamiento

Service
Monday
8:00am–4:30pm
Tuesday
8:00am–4:30pm
Wednesday
8:00am–4:30pm
Thursday
8:00am–4:30pm
Friday
8:00am–4:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:30am–8:00pm
Tuesday
9:30am–8:00pm
Wednesday
9:30am–8:00pm
Thursday
9:30am–8:00pm
Friday
9:30am–8:00pm
Saturday
9:30am–5:00pm
Sunday
Closed

Coches en el lote

168 coches disponibles Ver todos los coches

Opiniones del concesionario

3.1
Rating and reviews of Zeigler Pre-Owned of Chicago are from Cars.com and DealerRater.com

34 reviews

Unprofessional environment

1.0
by Peter on Nov 14, 2021

This place is horrible. They service sucks. They waste your time. They are unprofessional. They just want to take your hard earn money and give you broke down cars. Don’t spend your money with them!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

I recommend not going here.

1.0
by Brandon on Oct 30, 2021

I was there for over 3 hours. I paid a down payment, I signed paperwork, I even put the car on my insurance plan. After all that, a guy named Sam told me I need more money down. Now they're giving me the run around about giving me my down payment back. I would stay away. The salesman Rudy was nice and did his job so I put no blame on him. He's the reason I give 5 stars for customer service. It's the management who tries to scam you. Financing and down payment was going to cost me more than what the car cost. On top of it, I was told to ask for Estephanie and she's not even there even though I was texting her 5 minutes before I got there.

Customer service 5.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Total waste

1.0
by Jay on Ago 31, 2021

Total waste of time. Just a bunch of disorganized liers. Save yourself a headache and go somewhere else. I agree with other reviews. These guys shouldn't even be in business

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

THE MOST DISHONEST DEALER IN CHICAGO

1.0
by Joe on Ene 23, 2021

This place needs to be reported. I’ve never been lied to this bad from a dealership. Wish i could post the texts to show much they lie

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Terrible Dealership

1.0
by Tosif Nosif on Ene 11, 2021

(Happened roughly a month back) Horrible dealership, ran our credit without permission, tired to do a bait and switch, and took hours on hours of our time to try to exhaust us into buying a car. We came in for a Mustang GT and after over an hour of wasting our time grabbing our information including our SSN they tell us the car isn't available right now and that they have another car similar to the one we wanted. We even called to make sure they had the car and we have to start a big fight between them for them to bring the car from "services" to test drive it. It took them 45 minutes just to grab the car when they lied of course and said it would only take 10 minutes. The car itself matched the one we saw online and ran great but when they gave us the price it was more than the online price and on top of that no haggle. We wasted another hour or two with that as they would take 15-30 minutes in between to try to get someone else in to work with the terrible price they gave us and we ended up leaving and buying it from a different dealership. A few days later my mother checks her credit and sure enough they ran it without our permission and claimed we agreed to it when we mentioned several times that the info we gave them will not be used towards a credit check until we want to buy the car. While we did sign a paper, it never mentioned anything about running a credit check and we made sure to also ask that signing this didn't mean we agreed to a credit check and the person showed us the paper that would mean we would allow a credit check that we did not sign. I mentioned this because when we went to call in about why they ran the credit, the sales manager said the paper we signed connected to the other 2 documents which were about a credit check which made no sense as those 2 other documents required a signature and plus the first document doesn't mention the other 2 either. Very, very shady place... Don't come to this horrible dealership they will ruin your experience, waste your time, play games, and lie to your face. Seriously just look at the reviews, lying comes up a bunch of times. I wouldn't be surprised either if some of the good reviews were written by some of the employees who work there.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Almost got ripped off

1.3
by Jbon on Oct 29, 2020

We started out fine till we got to the paperwork and then they got they wanted me to pay for a delivery fee so that’s when I stopped him and told him that that fee did not apply for a used vehicle (the fee was $995.00) they didn’t want to take it off so I didn’t purchase the vehicle. On top of that they ran my credit even though I had a loan from my bank, She said it would be a soft inquiry but it turned out to be a hard inquiry and affected credit scoring. Unprofessional liars overall.

Customer service 2.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Agreed upon a price

1.0
by John on Ago 22, 2020

Agreed upon a price for $16,000 for a 2019 for Fusion. There prices online are just to get interest so they can get you there to try and take advantage of you. Once done with there bs fees and taxes it was $19,462.33 out the door. Have been shopping around for awhile fees should not have exceeded 17,700

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

John, I apologize for the miscommunication. I have informed our Managers of our situation. If there is anything we can do to make things right, please let us know. - Amanda C.

Bait and switch

1.0
by Shady dealership and will give you Covid-19. on May 19, 2020

Scheduled appointment to test drive car viewed on their website. Confirmed appointment that morning. On arrival told car was sold the night before. Offered another (switch ) car. The car is still showing available on their website. Dishonest. In addition the sales man did not wear a face covering until after he had seated us in his office. DO NOT GO HERE. They will place you life at risk by not following face covering guide lines and lure you in with vehicles they do not have on site.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

I apologize that you were not satisfied with your experience. Please contact us directly to discuss the situation. - Amanda C.

Lied to about vehicle inspection

1.0
by Fredo on Abr 09, 2020

Would have been five star rating had it not been for really bad response to service center issue. Vehicle was not fully inspected as told by sales, had faulty battery. Was told would be replaced during sale but never was. Had it inspected afterwards by certified service center from the actual manufacturer. Battery had to be replaced but Zeigler did not want to reimburse even with full documentation. Will be reporting to all necessary agencies. Beware.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

I apologize that you were not satisfied with your experience. Please contact us directly to discuss the situation. - Amanda C.

Deceitful internet pricing

1.0
by Rich C. on Ene 28, 2020

I called to see if used Hyundai Tucson was available. I asked about pricing and was told the usual tax, title, license AND dealer prep fee $995.00. Internet price doesn’t specify this dealer add on fee. I’m glad I called before I made the trip. I don’t know how dealers can get away with this deceitfulness. They offer a decent price and add on another grand! Ridiculous.

Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Rich, I apologize for the miscommunication. I will pass this along to the Managers. If there is anything we can do to earn your business, please let me know. - Amanda C.

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