Yalcars

I found YalCars while I was browsing on CarGurus for a new vehicle and found a car I loved (refer to picture). I submitted my request for more information, and only a short few minutes later I was receiving a call from Danielle offering her help. I scheduled an appointment to view and test drive the car of interest later in the week. When I arrived, the staff was super kind and helpful. They responded to my questions and concerns in a timely and professional manner. There were minor concerns with the vehicle I was looking at, but they worked with me to fix the problems before I came to pick up the keys. When I went back to finalize the paperwork, the process was super quick and easy. Danielle was super helpful and extremely kind to me through the entire process and it made my first experience with a car dealership a good one! The salesmen and women are not pushy at all, and they don’t try to talk you in to something you don’t want to do! I appreciate all the help they have given me and am pleased to say I would visit again in the future when the time comes!

If I could give zero stars I would! Sells faulty cars, doesn’t care about safety of their consumers. Sells extended warranties from a company that doesn’t even answer their phone so you can’t file a claim. Absolutely disgusting place of business.

I would highly recommend this dealership to anyone looking for a car. Danielle was very helpful getting all the paperwork started on the phone so we didn’t have to be in the office as long. The finance manager did a great job getting us the loan. She was also very informative.

Vehicle was as advertised, and in good shape. I would consider buying from this dealer in the future.

From the moment you walk into the lobby you are greeted warmly by the receptionist. Within 15 minutes of being there we met Danielle and we were on our way. Although we did not buy the vehicle we came to test drive, their selection was excellent and we were able to find a suitable vehicle to purchase. Everyone there was wonderful and their purchase department made it smooth and easy to complete our paperwork efficiently. They worked diligently to make our purchase effortless. We look forward to possibly doing business with them again in the future!!! Michael and Jennifer Sarver

Great experience! Very knowledgeable, super kind, and above and beyond with their service and kindness. Couldn't have asked for anything more.

Hands down the absolute best car buying experience I’ve ever had! I explained what I needed as far as terms, money down etc before my credit was pulled and was pretty particular but upfront in what I was looking for. Carol nailed everything I’d asked for. Was approved quickly for the car I wanted, terms I needed and I even brought less down than initially planned. I drove from Akron to pick the vehicle up - Carol said the paperwork would be ready and it was. Signed in and out in less than an hour! I would recommend Carol to anyone looking to purchase a vehicle. She absolutely by far exceeded every other car buying experience I’ve ever had! After getting the car home I’ve noticed some clicking and Carol told me not to worry and they will book me an apt to have the car looked at by the mechanic to get it fixed. Next car I need I know exactly where I’ll go. Thank you Carol for being friendly, helpful, understanding, no BS or promises you didn’t keep and making this a wonderful experience for me! I’m in love with my new (to me) 528i ❤️ You’ll be seeing me again my friend- you can count on it! Thank you for delivering every single thing you’d said you could and would!

Danielle was amazing, A+ experience from both her and the dealership. She even stayed late just for me to take the car that same day. Would highly recommend!

Danielle was a pleasure to work with. She was very fast and efficient and was even willing to stay late one night to accommodate us and be late for her evening plans. Would highly recommend them!

Very quick and truthful to us throughout The whole ordeal,very nice and patient as well. would recommend to any of my family and friends.