Whitten Brothers of Richmond
Horario de funcionamiento
Equipo de ventas
Bruce "BBQ" Anderson
Coches en el lote
Opiniones del concesionario
Willie Stewart was fantastic to my wife and I.
Willie Stewart was fantastic to my wife and I. We purchased a 2022 Jeep Grand Cherokee on 8/1/2022. He and Hope Gillespie took very good care of us. No pressure sales. Polite and professional. As a matter of fact - they were so good I came back one week later on 8/8/2022 and bought a 2022 Jeep Gladiator. Very happy with Whitten Brothers. Jim and Dawn Kocot
Thank you for leaving us such a wonderful review & we greatly appreciate your business. We are thrilled that you loved your experience; Willie & Hope will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
My salesmen was awesome,.
My salesmen was awesome,. Very nice he knew a lot about the vehicle and was willing to answer any questions I had
Thanks for the great review and glad to hear all your questions were answered!
Very poor service.
Very poor service. I was ignored for 25 minutes leaning on my cane while the Service department ignored me and continued to take care of everyone that arrived after me. I'll never go there again. Horrible service!
2017 RAM 2500 Tradesman - 6.7 CumminsThe staff worked...
2017 RAM 2500 Tradesman - 6.7 Cummins The staff worked with me to get the parts i needed and install them quickly and professionally fix my issue. Jason, the service manager, was excellent to work with and made sure everything was done to plan and kept me in the loop. Will be returning here for regular service in the future.
Thanks for the great review and glad to hear we could get your 2500 back up and going for you! We look forward to working with you again in the future.
Hope G. Helped me, and Evan was my salesman , nothing but...
Hope G. Helped me, and Evan was my salesman , nothing but first class helpful people here at this dealership. Welcoming toward veterans as one myself I was well taken care of , very happy with my purchase and warm hearted environment as well. 10/10 !
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We will be sure to let both Hope and Evan know about your kind words! We Look forward to seeing you again soon. Best Wishes.
Unlike many dealers I visited during my vehicle search...
Unlike many dealers I visited during my vehicle search the folks at Whitten Brothers of Midlothian actually seemed interested in my business. They were not aggressive but were definitely on the ball. Abdul was a great salesman, he listened to what we were looking for and he had a lot of knowledge about processes. When I told them that I could get more for my trade-in at Carvana than they offered nobody tried to talk me out of it, they in fact encouraged me to take the better deal because it was in my best interests. I really appreciated that and it helped seal the deal as to my purchasing a used vehicle from them. I highly recommend this dealership. Hope in the financing department was also very good to work with.
Thank you for the wonderful review and rating! We are delighted to know that you had a good car-buying experience with us at Whitten Brothers of Richmond Jeep Chrysler Dodge Ram and with the help of our Sales and Finance Teams who provided great customer service. We appreciate your business, and we look forward to any future visits!
"Special" financing discount only IF you sign loan...
"Special" financing discount only IF you sign loan paperwork in their office. Sorry, that's not how it works.
Had my 2013 Jeep Grand Cherokee serviced recently and...
Had my 2013 Jeep Grand Cherokee serviced recently and Tracy provided such excellent service that I am making this dealership my vehicle home. She was very professional and kind. Have visited 3 other dealership and was not impressed. Tracy gets all the koodos!!!!!!
Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at Whitten Brothers of Richmond Jeep Chrysler Dodge Ram and to know that we were able to help you with your 2013 Jeep Grand Cherokee. If you need anything else please let us know!
Everyone from the GM Ray, to the Sales Manager, Ron, my...
Everyone from the GM Ray, to the Sales Manager, Ron, my salesman, Melvin, and my finance person, Jay, was 100% personable, professional, and helpful in assisting me in purchasing my first Mazda. The Mazda company has overtaken Toyota as the most reliable car company, and the vehicle I purchased, the Mazda CX-5, is rated number one in reliability and safety and overall best compact SUV by Consumer Reports, so they did not really need to sell me on the product. Their price was significantly lower than the other Mazda dealership in Richmond. They also offered a trade-in offer above Kelly Blue Book for my previous vehicle so I was able to get into a brand new vehicle with a low monthly payment. I am looking forward to purchasing cars with them again in the future. I was a loyal Toyota driver, but I am so impressed with the amenities that come in the basic package of the Mazda that did not come with Toyota. The gas mileage on this vehicle is also outstanding. It was hassle-free, and I was in and out, driving my new car away in less than two hours' time. Highly recommend!
Bruce and Hope were both very helpful with our purchase...
Bruce and Hope were both very helpful with our purchase of our 2016 Jeep Cherokee. They went above and beyond to make sure we were satisfied in every aspect!