Vroom - Get It Delivered Nationwide

3.0

Horario de funcionamiento

Sales
Monday
8:00am–10:00pm
Tuesday
8:00am–10:00pm
Wednesday
8:00am–10:00pm
Thursday
8:00am–10:00pm
Friday
8:00am–10:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–8:00pm

Equipo de ventas

Foto de cabecera de Molly T.

Molly T.

Customer Experience 3.4 (1138 Reviews)

Coches en el lote

0 coches disponibles
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Opiniones del concesionario

3.0
Rating and reviews of Vroom - Get It Delivered Nationwide are from Cars.com and DealerRater.com

2 reviews

WORST CAR BUYING EXPERIENCE!

1.0
by CRod on May 02, 2021

I sent Vroom a lot of money for a car on 4/23 (verified received). I had to verify they received it by calling their customer service, which appears to be a calling center out of the country. Since my money has been received, my "car specialist" Luke C***** has been completely unreachable by phone or email. So far, I haven't heard from anyone, just an auto generated email saying I might receive the car around 5/8. I've made repeated attempts to speak to a supervisor without success. What this seems to be is a complete scam. I'm out tens of thousands of dollars, not to mention the time I've had to take trying to communicate with this horrible dealer. #Vroom #scam #runfromvroomcars

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Great experience

5.0
by J Jarrett on Nov 29, 2019

We were a little nervous buying from an online dealer, but the process from start to finish was completely painless and the vehicle we purchased was flawless in quality. It took us six days from first contacting Vroom to delivery of our car. We financed through our bank with no issues and had great communication from Vroom all along the way. After receiving your car, Vroom has. 7 day/250 mile no questions asked return policy. We got our car inspected by a mechanic during this time frame just to be safe, and it had zero issues. Would highly recommend Vroom. What you see is what you get, great customer service, and way less of a hassle than going to a dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
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