Volkswagen of Nanuet

4.4

Horario de funcionamiento

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
10:30am–4:00pm
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
10:00am–4:00pm

Coches en el lote

77 coches disponibles Ver todos los coches

Opiniones del concesionario

4.4
Rating and reviews of Volkswagen of Nanuet are from Cars.com and DealerRater.com

53 reviews

Positive experience

5.0
by Kirk Dev on Jun 25, 2022

I like dealing with Amanda and the service staff at VW Nanuet. I have had a positive experience all around. The Taos has been fun to drive

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Kirk, thanks for this great review and rating. We're thrilled that you enjoyed working with Amanda and our team here at Volkswagen of Nanuet. Thank you for your support - we hope to see you again in the future!

Poor quality of management . They just speak and

1.0
by Israel on Jun 24, 2022

Very bad experience . Won't be recommending anyone . Bad customer service . Take to long they don't listen . Broke rear right tale light . Disgusted with volkswagen of nanuet

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Great experience

5.0
by Matt on Jun 22, 2022

The staff were very helpful and it was a quick service appointment. Very satisfied with how everything was explained and the quality of the work that was done.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Matt, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Volkswagen of Nanuet team. Drive safely, and we hope to see you back!

Great service, sterile place, nice people.

5.0
by Dan G. on Jun 14, 2022

Probably the nicest car dealer I've been to in years. Amanda and the service team really aim to provide a great experience. Truly a notch above.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Dan, we are delighted that you had such a positive experience with Amanda and the team! Thank you for choosing Volkswagen of Nanuet and for sharing your feedback. Drive safely until we see you again!

Amazing customer service

5.0
by Daniel Madera on Jun 10, 2022

Getting to see Amanda Ciborski is the best part of getting car repairs. She is so helpful, as is the entire staff at VW of Nanuet. 5 stars!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you for the great review, Daniel! We appreciate your business and your thoughtful feedback about Amanda. Safe travels from all of us at Volkswagen of Nanuet!

Stay away

1.0
by I Dana on Jun 09, 2022

Sold me a car that was in and accident and lied about it. The price was good, and it looked great. So I bought it and shortly thereafter I took it to my mechanic for routine service. The mechanic tells me that the car has been in an accident. Stay away

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

This feedback is concerning to receive. We strive to deliver a seamless and transparent purchase experience for our guests, and it is never our intention to mislead them. We would appreciate the chance to speak with you to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to give us a call. Thank you, Customer Care Team - (877)-811-9330

That’s how service is provided!

5.0
by LadyJBK on Jun 08, 2022

The team at Volkswagen was friendly, professional and proactive! Tarazia kept us frequently updated with her gaping, infectious smile, the manager greeted us with cookies, the service desk representative engaged us while waiting with her positive disposition and the service gent came to personally address us at the end and, they took care of us beyond their departure time to ensure it was done right and we’d leave in a safe vehicle. Top notch; I’ll most definitely return for future service!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

This is a great review! We are glad to hear that our team was professional, friendly, and nice to work with. We are grateful for your business and trust in our crew to take excellent care of your vehicle. See you again next time here at Volkswagen of Nanuet!

Repairs

5.0
by B Whalen on May 27, 2022

Service Dept. Had an issue with the driver side window. (Motor stopped working). Although it took a few visits to diagnose the problem and repair, my experience was very positive. Was offered a loaner vehicle on final visit so car could remain until fixed properly. Follow up regarding process was ideal. Thank you for a positive service experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Volkswagen of Nanuet team. Drive safely, and we hope to see you back again down the road!

Car buying made easy

5.0
by Bryan Shapiro on May 25, 2022

I came to find VW of Nanuet on Auto Navigator and I’m glad I did. The dealership is state of the art, Brand new and lots of inventory. I was greeted by Collin Perell mgr. He was friendly, outgoing and best of all, “not pushy”. I didn’t feel attacked. Sam Pal was our sale person who eventually help me find what I was looking for. He was Knowledgeable about the car I was interested in(Jetta R line). Sam walked me through the whole process. I made it very clear I had to come back with my wife and daughter to show them the car. They held the car for me 2 days. When we made our decision to buy the car we were introduced to Josh Cruz and Leslie Rodriguez in the finance department. Usually this is the worst part of buying a vehicle, but not here. Very friendly and understanding. We had to remove a credit freeze and it took an extra day. They did everything possible to get us the best rate possible. We came back the next day, got our rate and signed paperwork and we’re gone in under 2hrs. Trust me that’s amazing. Would definitely buy at VW of Nanuet again

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Bryan, thank you for the great review! We are so glad to hear that you had such a successful and straightforward purchase experience working with Sam, Collin, Josh, Leslie, and the Volkswagen of Nanuet team. Drive safely in your new Volkswagen Jetta 1.4T R-Line, and enjoy it! We hope to see you back again down the road!

A Model of Professionalism

5.0
by Patrick Sullivan on May 24, 2022

Really nice dealership. I’ve had my vehicle serviced here twice; both experiences were very positive. Everyone I’ve interacted with in this dealership has been uniformly nice and professional. Highly recommend.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Patrick - Your recommendation of our team means a lot to us! Thank you for choosing Volkswagen of Nanuet, we hope to welcome you back for your future service needs. Drive safely!

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