Victory Mitsubishi

3.4

Horario de funcionamiento

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:30am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
10:30am–5:00pm

Equipo de ventas

Foto de cabecera de Stavros Orsaris

Stavros Orsaris

General Sales Manager 3.5 (74 Reviews)
Experiencia en el concesionario 6 years
Foto de cabecera de Jason Lewis

Jason Lewis

Sales Professional 2.3 (31 Reviews)
Experiencia en el concesionario 5 years
Experiencia en el concesionario 3 years
Foto de cabecera de Christopher Allen

Christopher Allen

Sales Professional 2.1 (27 Reviews)

Coches en el lote

470 coches disponibles Ver todos los coches

Opiniones del concesionario

3.4
Rating and reviews of Victory Mitsubishi are from Cars.com and DealerRater.com

506 reviews

Kishon helped me get my new car today would definitely

5.0
by Geraldmolinaac on Jul 27, 2022

Kishon helped me get my new car today would definitely recommend victory Mitsubishi, very cautious and respectful staff

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

Thanks to Jesus my sales person for helping me get my

5.0
by 54jlalcantara on Jul 25, 2022

Thanks to Jesus my sales person for helping me get my 2022 Outlander and I am very pleased with my car and his services. Thank you victory

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

The sales agent has not keep his word as promise I was

2.0
by Cme2010.mj on Jul 25, 2022

The sales agent has not keep his word as promise I was sold a vehicle in bad condition I’m at the service center every 2 days

Customer service 2.0 Overall experience 2.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 9013. We look forward to working together with you to come up with a solution.

The most disorganized place and customers are the

1.0
by mk on Jul 22, 2022

The most disorganized place and customers are the opposite of priority. Drove 2 hours just to see a car that we had called for just before we left and were told it was sold in the morning. Not only were we lied to once but another salesperson decided to tell us their were more of the same car, as well as a manager. She felt for us and tried to help but then completely forgot about us. Sales manager came up and asked us if we needed help and he said we have no more of that car but as we’re leaving and look outside you see that same model in 3 diff colors. The man that runs the workshop outside Basilly, although he was unable to help us, he was a very understanding man. Highly do not recommend coming here as half the the salespeople don’t know what’s going on/their stories don’t line up. Overall, this dealership is very inefficient when it comes to dealing with multiple customers at once and very disorganized.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact Bibi Singh at 718-515-4600 ext 9013. We look forward to working together with you to come up with a solution.

A complete bait and switch.

1.0
by np on Jul 21, 2022

A complete bait and switch. Saw an Audi A-4 on their website for a good price (internet promotion). Went back and forth with the sales rep over the phone and via text and she was very responsive. Confirmed with her at 10.30 am that the car was available prior to a scheduled 12.45pm appointment. She confirmed that she was on site. Since the website only had one photo of the vehicle asked her to have a sales rep go and view the car to ensure the inside was in good condition; and she confirmed back that they checked and it was. Drove 40 minutes for my appointment and asked to see the vehicle. The sales person indicated that it wasn't available. The manager indicated that it had been sold the previous evening and regrettably their website took time to update, and offered to show other vehicles. Here is my theory. The price and car posted on the internet were probably never available, and was a hook to draw people in. The sales rep was either misinformed or dishonest, and the dealer couldn't deliver on a car they confirmed in writing was available. Possibly the intent was that when a customer anxious to buy a car comes in they would upsell them something else. I would be extremely cautious about doing business with these people. I see a bunch of 5 star ratings on google reviews and they sound suspicious to me, based on my experience.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Horrible place, no one returns calls and they are all

1.0
by Campbelllashea715 on Jul 18, 2022

Horrible place, no one returns calls and they are all scammers. My car has been sitting there stored for 4 months because they claim part is on back order. I found a dealer that has the part but they want me to pay $6000 in storage fees which is not my fault parts are on back order I will be contacting the better business bureau

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

A penas dos meses de haber adquirido un RDX Acura 2014 y

1.0
by anibal3030 on Jul 12, 2022

A penas dos meses de haber adquirido un RDX Acura 2014 y ya tuve que cambiar los frenos de las 4 llantas y las luces también pero tengo una de las luces que no me da nada de luz y cuándo me lo entregaron le tiraron agua por encima disque lavado y adentro lleno de pelos de perro!!!!

Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Thanks to Ayah, she helped me refinance my car and get

5.0
by ramosemanuel03 on Jun 21, 2022

Thanks to Ayah, she helped me refinance my car and get lower payments. Made sure she helped me with every step and was very nice ! Ask for ayah

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

a joke

1.0
by angel on Jun 06, 2022

horrible experience i called to verify if the car was there and for sale. i got there they ask for pay stubs and license, yet after doing all that car not even there. after telling him why tell people the car is there and it isnt his response “oh we have many cars and customers, and many lots” okay and? this place is disorganized and not professional

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Angel, Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Bibi Singh at 718-515-4600 ext 9013 so we can investigate this for you.

Ayah was very professional and smile the whole time and

5.0
by Peedijay36 on Jun 06, 2022

Ayah was very professional and smile the whole time and help me pick out a suv that I was looking for at a very nice price

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

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