Turlock Chrysler Dodge Jeep Ram

I scheduled an appointment at 9:15 in the morning, and my Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I went down to check on it, I was told that my appointment was just to talk to an advisor.

The work is always completed in a timely manner and the service reps are always keeping us updated on work

Great service to help customers to get the right decision to choose the right vehicle.

Respuestas del concesionario

Hi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Thank you!

Very pleasant experience,,,Jerry was extremely knowledgeable and easy to work with,as was Anu

Respuestas del concesionario

Hi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Thanks!

We had a great buying experience. Jerry was very helpful and super prompt getting back to us throughout the process.

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Hello, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Great service in the service department! People like Dan D make it happen .. Will continue to be a customer for a long time . Thanks again ..

Respuestas del concesionario

Hi Rick, Thank you so much for your 5-star review! We will share this with Dan to let him know to keep up the amazing work.! We look forward to serving you next time! Thanks

Great customer service, fast and simple made everything go with ease when coming to purchasing. Will be my go to dealer.

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Hello, Thank you so much for leaving us 5 star positive feedback! We truly appreciate your business and look forward to serving you next time. Thanks, -Suman, Customer Relations Manager

I saw a vehicle I was interested in online for one price, and then when I called the price was greatly higher. When I questioned it they said they forgot to put all the extras in the price.

Respuestas del concesionario

Hi there, Thank you for writing us; We apologize for your experience. Our goal is to ensure our online pricing is transparent on our website and on any other third parties hosting our inventory. With online feed being pushed from main hub, the fresh inventory feed with updates/price corrections/adjustments may not load on websites right away. This may result in what seems to be in your case. Again, Sorry to hear that happened to you. Please know that we are always working to improve our services to better serve you. Thank you.

Lack of communication. Made an appointment for a simple service with plenty of time and yet they kept my car overnight and called me 15 minutes prior to closing to tell me. That is unacceptable

Respuestas del concesionario

Hi, Than you for writing us; I'm bummed to hear about your experience. I completely understand your frustration. Please know we continue to work hard to improve our services and educate our teams to ensure they follow through with their customers and provide exceptional customer service. We'd love to have another opportunity to turn your experience around. Next time you come; personally see our Service Manager, Ryan 209-250-5800 to ensure you receive great customer service that you deserve. We look forward to serving you next time Thanks.

Found exactly what we wanted and had a wonderful experience doing it, thanks to you all.

Respuestas del concesionario

Hi, Congrats on your new vehicle! Hope you are enjoying it to the fullest! We appreciate your business and look forward to serving you next time! thanks,