Toyota of Lincolnwood

4.0

Horario de funcionamiento

Service
Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
8:00am–5:00pm
Sunday
8:00am–5:00pm
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Coches en el lote

400 coches disponibles Ver todos los coches

Opiniones del concesionario

4.0
Rating and reviews of Toyota of Lincolnwood are from Cars.com and DealerRater.com

636 reviews

Mark was helpful and informative throughout whole...

5.0
by Sai on Ene 27, 2022

Mark was helpful and informative throughout whole process, answered all my questions and got me into a car with more features and function then I wanted. He's truly amazing not pushy.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, we truly appreciate your feedback and are glad that Toyota of Lincolnwood was able to help work through your case. We hope to work with you again; take care.

Was told the vehicle I purchased would be in great...

3.0
by ZTheBowler on Ene 27, 2022

Was told the vehicle I purchased would be in great condition and had tons of scratches and dents all over. They lowered my trade allowance after driving in (were very confrontational and rude about it) and they seemed annoyed when I wanted to test drive multiple vehicles. Salesman seemed to try and force a deal on me and was not very nice about any of it. However the finance manager was great and deserves a pat on the back (Amy B)

Customer service 2.0 Overall experience 3.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, we work with integrity and professionalism, and we're dismayed you may have received the opposite of what we are known for. Please contact us at Customercare@leaderauto.com, as we want to know more about your situation and how we can address it most suitably. Thank you, and we hope to hear from you soon.

Anthony V was great to work with when we bought our new...

5.0
by thomascampuzano on Ene 25, 2022

Anthony V was great to work with when we bought our new car. He was very knowledgeable and made the process easy.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Toyota of Lincolnwood. Have a great day!

I had a very good experience with the kind people over at...

5.0
by Nicolas Vargas on Ene 22, 2022

I had a very good experience with the kind people over at Toyota of Lincolnwood. We were greeted as soon as we arrived and assisted by our salesperson Alex. I can not thank this gentleman enough for the assistance he provided us while we explored our options. He was very patient, knowledgeable, and did not try any of the typical salesman gimmicks. I am very happy with my new-to-me Corolla SE and plan on buying all my cars with this Toyota dealership. Thanks!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Nicolas, our team appreciates your kind words, and are so glad to hear that your experience at Toyota of Lincolnwood met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care, and thank you again for the review.

My salesperson was great. She did everything she could to...

4.0
by Jadedwolf13 on Ene 15, 2022

My salesperson was great. She did everything she could to make my car affordable after an unexpected accessory fee and my experience as comfortable as possible. Above and beyond. Thank you Lesley V.

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, we truly appreciate your feedback and are glad that Toyota of Lincolnwood was able to help work through your case. We hope to work with you again; take care.

Lesley Vargas helped me out on my new vehicle...

5.0
by rubensco85 on Ene 11, 2022

Lesley Vargas helped me out on my new vehicle purchase.She got the job done right.I’m highly satisfied by her customer service and sales approach.If your in the market for a new vehicle.Ask for Lesley Vargas.5 stars in my opinion.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Toyota of Lincolnwood.

We just got oil change and windshield wipers changed....

1.0
by Mapamojo on Ene 08, 2022

We just got oil change and windshield wipers changed. Wipers were either not tested or defective, and we could not see in the rain driving later in the day. Called the dealer, and told them they needed to fix it. He said it will take two hours and needed to be done on their schedule. They never apologized, or tried to accommodate us for THEIR error. They lost a long time customer.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, we work with integrity and professionalism, and we're dismayed you may have received the opposite of what we are known for. Please contact us at Customercare@leaderauto.com, as we want to know more about your situation and how we can address it most suitably. Thank you, and we hope to hear from you soon.

Hello, we work with integrity and professionalism, and we're dismayed you may have received the opposite of what we are known for. Please contact us at Customercare@leaderauto.com, as we want to know more about your situation and how we can address it most suitably. Thank you, and we hope to hear from you soon.

Do not care about customer. I will never go to that...

1.0
by raiyan on Ene 02, 2022

Do not care about customer. I will never go to that delasrship if I have a choice

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Raiyan, our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please reach out to us at Customercare@leaderauto.com so that we can understand In detail what happened. We look forward to hearing from you.

Professional. Informative. Attentive and very helpful....

5.0
by Al on Dic 31, 2021

Professional. Informative. Attentive and very helpful. Service level compliments the clean environment. Definitely recommend team

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, we are happy to hear that the Toyota of Lincolnwood team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.

Please call the sales team to know actual price

1.0
by Nilesh on Dic 31, 2021

I had a very disappointing experience with this dealership recently. I was looking to purchase Toyota RAV4 Prime. The MSRP listed on the website was $41,500. I scheduled an appointment to visit them. It was 4 hours drive for me. I kept calling to make sure the vehicle is available. No one during the appointment scheduling told me that they are doing markup on the price. In the excitement of purchasing Prime from them, I drove 4 hours next day only to find that they were doing $26,000 markup on the price and quoted $67,500 for the vehicle. I felt it was a lot. I was very disappointed that they did not tell me this during appointment scheduling. When I asked why they would they not do that, they told me that there is a different team that schedules the appointments and is not aware of the price. Which was ridiculous to me. For me it is "One Toyota Dealership" and one customer experience. It was their process issue. Why would you make someone drive so much without telling them what you are actually expecting. The sales manager also claimed that no one is selling the car at the MSRP and he would pay me $10,000 extra if I get it at MSRP. Which was ridiculous. Next day, I called a few dealerships and came to know that the maximum markup people were doing on RAV4 Prime was $5000. I finally was able to put deposit and book a RAV4 prime at the MSRP without any mark up. Selling the car at whatever price you think appropriate for you is your right but you do not have any rights to be unfair to the customer by not telling them your mark up before they make an appointment. It was not total waste of time, an unethical practice and of course not to mention a severe disappointment for someone excited to do a new purchase.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Nilesh, we're disappointed we couldn't provide you with a 5-star experience during your last visit. We appreciate the feedback and want to assure you of our commitment to honest and professional practices. We encourage you to reach out to us at Customercare@leaderauto.com to discuss. Thank you.

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