Terry Henricks Ford

4.8

Horario de funcionamiento

Service
Monday
7:30am–7:30pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:30am–12:30pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–8:00pm
Friday
8:30am–5:30pm
Saturday
9:00am–2:00pm
Sunday
Closed

Coches en el lote

6 coches disponibles Ver todos los coches

Opiniones del concesionario

4.8
Rating and reviews of Terry Henricks Ford are from Cars.com and DealerRater.com

31 reviews

Service visit

3.0
by Delores Meller on May 09, 2022

Final service person not very personable and hard to understand. Not familiar with him as I am with the other service people.

Customer service 3.0 Overall experience 3.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hello Delores, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Went the extra mile!

5.0
by James Whitmire on Feb 05, 2022

Adrienne and Josh went the extra mile working several weeks for us and sifting through lots of vehicles to find us the best fit for us!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Got a deal!

5.0
by Dennis Gaster on May 29, 2021

Had a Great Ford truck at a fair price! Chris is great to work with and no pressure sales!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Henricks Ford! We hope to be of service to you again! Take care!

Would recommend this dealership

5.0
by Debra Horner on Abr 30, 2021

I have always been treated well and have been satisfied with the technician's work.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

On time

4.8
by John Siegel on Abr 18, 2021

It has been a great overall relationship. The buying process was fast, efficient and low pressure. The salespeople wanted to make sure I got the vehicle I wanted. The service area is top notch, very easy website for making reservations and always on time. Minimal waiting and friendly service. They listened to my concerns and made recommendations that were for my benefit not their bottom line.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent Service

5.0
by Jesse Hypes on Mar 22, 2021

The service department was very friendly and extremely efficient.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Jesse, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

2020 f?150

4.7
by Janelle Jobin-meredith on Mar 12, 2021

The team was friendly and texted us after the sale to make sure we were satisfied.

Customer service 4.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hello Janelle , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Best experience

5.0
by Erin L. S. on Mar 05, 2021

We were in the market for a pre-owned vehicle as a second car. We did our research in advance and Terry Henricks had the best priced vehicle anywhere near Columbus. We made the 2.5 hour drive from Columbus and we were immediately greeted by Alex. He had the car ready for us to test drive when we arrived. We drove the vehicle and knew it was what we wanted. The entire team at Terry Henricks took care of us, patiently answered all of our questions, and we settled on a price quickly. They even paid for our lunch while they worked on our paperwork since we had our two young children with us! We returned from lunch, signed our paperwork with Morgan, and were on our way in our new to us vehicle. Everyone at Terry Henricks treated us well. The entire experience was well worth the 5 hour roundtrip drive from Columbus! Highly recommend this dealership!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Erin, your comments keep us motivated and working hard for all our guests! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Terry Hendricks Ford

5.0
by Mary Anderson on Ene 04, 2021

This sale was smooth and easy. I had looked on line for Ford Escape. I knew what I was looking for and price. This car checked all my boxes. Salesman was helpful and knew the car . Paperwork was quick and we drove away with my car!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Mary Anderson, thank you for your wonderful response to the quality of service our Staff provides!

Mark Westbrook. Williamsburg, Va.

5.0
by Mark A Westbrook (COL, RET) on Nov 30, 2020

Our truck had mechanical issues as were driving from WI to VA. We pulled into the Tiffin rest stop and called the Ford dealership. This was on friday after Thanksgiving. Talked to Jason, Mike.and Mark in the service department who told us where we could get a hotel room while they fixed our vehicle. They also provided a free loaner car. From the very beginning they treated us like family and got us back on the road the very next day. True professionals in every sense of the word. Went above and beyond in regards to customer service. Truly caring. This review does not give justice to how well we were treated.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Mark, Thanks so much for taking the time to share about your visit. So sorry you had the mechanical issues yet glad we could help!

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