Tenvoorde Ford

4.6

Horario de funcionamiento

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Mike Asperheim

Mike Asperheim

Service Advisor 4.6 (276 Reviews)
Foto de cabecera de Barry Jensen

Barry Jensen

Service Advisor 4.8 (221 Reviews)
Experiencia en el concesionario 12 years
Experiencia en el concesionario 6 years
Foto de cabecera de Russ Hoeschen

Russ Hoeschen

Quick Lane Service Advisor 4.7 (160 Reviews)

Coches en el lote

161 coches disponibles Ver todos los coches

Opiniones del concesionario

4.6
Rating and reviews of Tenvoorde Ford are from Cars.com and DealerRater.com

2011 reviews

Hard to get ahold of the service department.

1.0
by b_pundsack on Jul 01, 2022

Hard to get ahold of the service department. I had to call three different times as they did not return my calls when I left them a voicemail.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Courteous, professional, punctual, budget-conscious,

5.0
by johngerads on Jul 01, 2022

Courteous, professional, punctual, budget-conscious, honest. There are more words to describe my experience, but you should know that ALL of it was positive.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Tenvoorde Ford, enjoy the rest of your Friday!

Worst service ever and they don’t ever apologize for

1.0
by JOSH.KNEBEL on Jul 01, 2022

Worst service ever and they don’t ever apologize for there errors. After 4 visits one would think they would apologize.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Oil change great…timely.

4.0
by annemariekimble on Jun 30, 2022

Oil change great…timely. Unfortunately, at pick up time a tar resurfacing crew had sprayed my car. Detainers rushed and did a poor job cleaning it. I had to bring my car on another day to clean up the problem. Thankfully, Quick Lane manager helped take care of the problem 😉

Customer service 4.0 Overall experience 4.0 Lo hace Recomendar este Concesionario

As I work out of town/State, it is crucial that I am able

5.0
by MAGGIE.MAE.PLANTE on Jun 28, 2022

As I work out of town/State, it is crucial that I am able to have my vehicle worked on and serviced when I am home. Tenvoorde is always willing and able to accommodate me and my vehicle. I appreciate this.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you, Maggie, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

Dan at tenvoorde was awesome.

5.0
by countrysam5 on Jun 25, 2022

Dan at tenvoorde was awesome. Great help. Made it easy! Would definitely recommend to my friends

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, thanks for highlighting Dan who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Mike Asperhiem is the guy you want to see in the service

5.0
by dannel8900 on Jun 24, 2022

Mike Asperhiem is the guy you want to see in the service department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like family and gets your vehicle in and out on a timely manner. Mike is a mainstay for me at Tenvoordes. The whole service department rocks.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Tenvoorde Ford, enjoy that refurbished ride!

Thank you for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience with Mike. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

Staff keeps clients well informed, and effectively

5.0
by trooper833 on Jun 24, 2022

Staff keeps clients well informed, and effectively explains to clients the available options and prices.

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Tenvoorde Ford and we hope to see you again.

Worst service ever took 4 times before diagnosed issue

3.0
by JOSH.KNEBEL on Jun 24, 2022

Worst service ever took 4 times before diagnosed issue correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Never used the words I’m sorry. Don’t follow through on phone calls and tell you it was a busy day. As a customer I’m sorry I don’t care if your busy with other cars after how many times does it take to become a priority. Would never recommend to anyone.

Customer service 1.0 Overall experience 3.0 No lo hace Recomendar este Concesionario

I have bought the last 2 vehicle from tenvorde and have

5.0
by pjschindele on Jun 23, 2022

I have bought the last 2 vehicle from tenvorde and have had a good experience with them .

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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