Tasca Automotive Group

4.8

Horario de funcionamiento

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Eric Defalco

Eric Defalco

Service Advisor 5.0 (488 Reviews)
Foto de cabecera de Lou Colon

Lou Colon

Senior Sales Representative 5.0 (424 Reviews)
Experiencia en el concesionario 13 years
Foto de cabecera de Christopher Promades

Christopher Promades

Service Advisor 5.0 (254 Reviews)

Coches en el lote

237 coches disponibles Ver todos los coches

Opiniones del concesionario

4.8
Rating and reviews of Tasca Automotive Group are from Cars.com and DealerRater.com

5727 reviews

What an unbelievably awful experience.

1.0
by Girlfrommilford on Ago 16, 2022

What an unbelievably awful experience. We drove an hour to see a car and from beginning to end the salespeople treated us as if we were uneducated, small, and naive. We had an appointment with Doug but they sent out Cannon to show us the car which was fine - but I’ll get to why that’s matters in a second. Unfortunately trying to have a conversation with Cannon proved to be pointless as all he did was repeat his same selling point again and again and refused to acknowledge the reason the price was lowered was because of a massive hole in the bumper. We could barely get a word in regardless. He used the tactics of overtalking, scarcity of used cars, and car fax national average values for a sale. But when we finally discussed price he had no room to budge, and we pushed back a bit, asking for a break in price due to the body work that would be needed. He told us that was the absolute lowest that was possible and they’d be losing money on the car. We asked if there was a second key, after looking he came back to us with no second key, but with $400 off the car price. We asked if that was to make up for the lost second key which we’d need to replace, but instead he insisted it was to make our deal better and to “give miss boss lady a break.” My partner and I are equals. We make big financial decisions together and trying to single me out as “miss boss money lady” doesn’t belong in 2022. Upon trying to have the conversation that the only reason for the discount was due to us then having to spend this money on a key, Doug appears after apparently listening in, bringing all his talking points with a price comparison sheet trying to show why he’s giving us the best deal. Never introduced himself, never said hello, just comes out as the closer. After talking in circles about how there’s nothing that can be done, he says he’ll take $250 off with a handshake. Then stands up looks at Cannon, says “ring them up” like we were in Pawn Stars which left me spinning. I felt sick to my stomach. Here we were trying to have a normal conversation about trying to buy a car we wanted, and I was so frustrated by the entire interaction that I actually left the dealership in tears with my partner walking out after me. This was not the way I wanted to buy a car, being bullied, belittled, not heard, and not respected. My partner went back in to get our keys so we could leave. As I stayed outside, Doug said “Sorry we upset your girlfriend, I could take another $200 off it it would make her happy.” He shut his mouth, grabbed his keys, and we drove back home in shock at how gross that entire experience was. Worst car buying experience ever.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Our sales consultant Lou Colon is by far the best and to

5.0
by sharon.luongo97 on Ago 14, 2022

Our sales consultant Lou Colon is by far the best and to be perfectly honest he is what keeps us coming back to Tasca. During our latest car search we literally must have visited every dealership across RI and even parts of MA. But in the end what always keeps us coming back to Tasca is Lou Colon. We have now purchased three vehicles from him and each time we have never been disappointed. We appreciate his professionalism, his honesty and his 'larger than life' personality. The Tasca organization is very lucky to have such a dedicated professional as part of their family.

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Here at Tasca Automotive Group, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Sharon, and it was a pleasure having you at the dealership. We appreciate your review!

My sales consultant was Don Mailloux and I highly

5.0
by sam2 on Ago 12, 2022

My sales consultant was Don Mailloux and I highly recommend him for your mazda needs. He was wonderful at getting everything organized for my purchase and was great to work with. Very professional in his approach.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for leaving this remarkable feedback, Sam. We appreciate your comments and are happy to hear that Don was able to meet your needs. At Tasca Mazda Cranston RI, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Tasca Mazda Cranston Team

We purchased my son's first car from Lou.

5.0
by Dollmitch on Ago 11, 2022

We purchased my son's first car from Lou. He had a great personality, sense of humor and made the experience a positive one. He even got us lunch while we waited for financing. Overall, we were very happy with the whole process and my son loves his new car!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tasca Mazda Cranston Team

After noticing a price drop on a vehicle I was interested

5.0
by myemailforinquiries on Ago 11, 2022

After noticing a price drop on a vehicle I was interested in at Tasca ford in Cranston around 2pm on a monday I clicked the schedule a test drive button on the vehicles listing page. Within a short bit of time I had an email reply willing to set up a time to see the vehicle in roughly the hour and half it would take me to drive there. I arrived and was promptly handed over to Cannon who was friendly but didn’t come off as the typical salesman saying anything and everything to win your favor. He let the vehicle speak for itself and provided keys and a plate. The vehicle itself was exactly as advertised, the miles were accurate, the condition reflected better than the pictures and it had no unaddressed issues. Upon returning he kept his distance for a few minutes but made himself visible while I went over and around the vehicle. A very pleasant method in contrast to the typical experience of the salesman breathing down your neck instantly. The drive was followed up with a brief sit inside at Cannon’s desk where the advertised pricing and quoted fees were confirmed as correct and more than reasonable. Again a very welcome swap from some other dealerships in the area who are taking advantage of the current market to add in non disclosed fees upon visiting the dealership. I had arrived just after 4pm, by 5pm paperwork was being drawn up and the purchase was completed within minutes of finance room availability. Start to finish the experience was spectacular and exceeded any expectations. I wouldn’t hesitate to refer anyone to Tasca.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Mazda Cranston Team

Exceptional experience.

5.0
by Jeff on Ago 11, 2022

After noticing a price drop on a vehicle I was interested in at Tasca ford in Cranston around 2pm on a monday I clicked the schedule a test drive button on the vehicles listing page. Within a short bit of time I had an email reply willing to set up a time to see the vehicle in roughly the hour and half it would take me to drive there. I arrived and was promptly handed over to Cannon who was friendly but didn’t come off as the typical salesman saying anything and everything to win your favor. He let the vehicle speak for itself and provided keys and a plate. The vehicle itself was exactly as advertised, the miles were accurate, the condition reflected better than the pictures and it had no unaddressed issues. Upon returning he kept his distance for a few minutes but made himself visible while I went over and around the vehicle. A very pleasant method in contrast to the typical experience of the salesman breathing down your neck instantly. The drive was followed up with a brief sit inside at Cannon’s desk where the advertised pricing and quoted fees were confirmed as correct and more than reasonable. Again a very welcome swap from some other dealerships in the area who are taking advantage of the current market to add in non disclosed fees upon visiting the dealership. I had arrived just after 4pm, by 5pm paperwork was being drawn up and the purchase was completed within minutes of finance room availability. Start to finish the experience was spectacular and exceeded any expectations. I wouldn’t hesitate to refer anyone to Tasca.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Jeff, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, the Tasca Automotive Group Team

Steve is just the most effective and courteous person you

5.0
by Tonymdj on Ago 05, 2022

Steve is just the most effective and courteous person you will ever meet. The guy is an “over deliver” type, and it seems effortless for him. Takes the one at a time approach. Highly commendable performance!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for your business and this review. We're happy to hear that Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Cannon is very helpful and made our purchase easy.

4.0
by Vets on Ago 04, 2022

Cannon is very helpful and made our purchase easy. Tasca of Cranston, RI was also responsive when I called to inquire about a particular vehicle. I started at a different Tasca branch and I cannot say the same for that branch. Go to Cranston and work with Cannon!

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

It's great to hear that Cannon provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Automotive Group!

Josephine Merolla our Sales Consultant was stupendous we

5.0
by srlcommodore on Ago 04, 2022

Josephine Merolla our Sales Consultant was stupendous we felt like family what a wonderful representative of the Tasca family

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We can’t thank Josephine Merolla a Sales Consultant with Tasca who sold us our new 2020 Lincoln MKZ with 1,800 miles like new. She treated us like we were family. Also Zine the Business Manager who handled our closing was awesome Sincerely Brenda & Stephen Lopes Fall River MA

My family and I started our car search back in December

5.0
by Wemedge24 on Ago 01, 2022

My family and I started our car search back in December 2021 (and took delivery in July 2022). From our initial visit to Tasca for a test drive, the experience was far better than other dealerships. Don Mailloux had the test vehicle ready, answered a few questions for us, then gave us time to explore the vehicle alone and take it out on the road. There was no unnecessary conversation, no pressure -- just an offer to help when we needed it. Tasca was the only dealership out of the 14 we visited or spoke with in our two-month search before ordering that never put pressure on us to buy and that actually listened to what we wanted in a vehicle. When we did finally decide on a Ford, it wasn't even a question from whom we'd place the factory order. We went right back to Don, who kept us informed throughout the build, shipping, and delivery process. Tasca was great, Don was even better, and I really have to applaud their sensible and ethical sales practices. This was easily the best car buying experience I've ever had. Thanks to Don!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thanks for your feedback on your recent visit to Tasca Automotive Group. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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