Sunset Ford

4.3

Horario de funcionamiento

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Coches en el lote

317 coches disponibles Ver todos los coches

Opiniones del concesionario

4.3
Rating and reviews of Sunset Ford are from Cars.com and DealerRater.com

1022 reviews

My visit was pleasant and efficient. They got me in and...

5.0
by lbregel on Nov 28, 2021

My visit was pleasant and efficient. They got me in and out quickly with no issues at all.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Oil change was a 1/2 quart low, still smells of burnt oil...

2.0
by BEARD.ANDREWJ on Nov 28, 2021

Oil change was a 1/2 quart low, still smells of burnt oil ( probably a spill ). I was under the impression that the multi point inspection would inflate all tires to proper PSI, it was not. You get what you pay for with a free oil change I guess.

Customer service 3.0 Overall experience 2.0 No lo hace Recomendar este Concesionario

Rachel and Tammy and whole crew at Sun set Ford are...

5.0
by limzjrleaito26 on Nov 26, 2021

Rachel and Tammy and whole crew at Sun set Ford are awesome friendly people and great customer service above and beyond

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for your kind words for Rachel and Tammy, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Absolutely a great positive dealership all our questions...

5.0
by TILOCKARD123 on Nov 26, 2021

Absolutely a great positive dealership all our questions were answered plus we ended up getting a warrantee because the vehicle that we bought had 57,000 miles on it and we ended up getting a great warranty bumper-to-bumper and the most important we ended up getting a lifetime warranty for the engine and transmission and labor

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

The sales experience with Joey and Sunset Ford managers...

1.0
by ALEXANDER.MEADE86 on Nov 25, 2021

The sales experience with Joey and Sunset Ford managers was by far the best experience I have ever had when dealing with vehicles. It is what happened afterward. I have had to bring my truck in 2 times before making my first payment. First time was because there was a hole in the coolant reservoir that was overlooked by mechanics that caused my truck to overheat within 20 minutes of me having possession of it the first time. The second time was due to poor business done by a third party auto glass company that caused permanent water damage. The sales department is the heart of the company whereas the third party vendors and the mechanics are the backbone. Having permanent water damage done to a newly purchased vehicle does not qualify for a vehicle to be “professionally” cleaned. It requires to be dried out properly, reupholstered, and as a last resort make different arrangements with the customer. Water damage doesn’t go away with professional cleaning. I am very dissatisfied with how a major issue was handled. I have now lost, at a minimum, $2000 if I want to resell the truck later on.

Customer service 2.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Pleasantly surprised I wasn't swarmed by salespeople. The...

5.0
by JASONKARL on Nov 24, 2021

Pleasantly surprised I wasn't swarmed by salespeople. The staff were pleasant and all seemed eager to help. The general manager was genuine with me and my son and Renzo was very accommodating.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Congratulations on your new vehicle! We are so glad that Renzo and our team had the opportunity to work with you and your son, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Excellent service from everyone. Cecil Bruce made the...

5.0
by BULLVMJJ on Nov 24, 2021

Excellent service from everyone. Cecil Bruce made the experience very comfortable for me. He made sure I understood all that I need to know about my new car. I would recommend this company to my friends and family!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Congratulations on your new purchase! We appreciate you taking the time to share your feedback and five-star rating. We're thrilled to hear that you found your experience with Cecil to be a positive one. We're glad we were able to help, and we hope to see you again! Thank you for helping to spread the word about us. We're here for you any time. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Can you remove the bullvmjj part of my comments before posting my comments! Thank you! Modessie Jones

I was happy until I got about a mile away and heard a...

1.0
by enacatherine on Nov 24, 2021

I was happy until I got about a mile away and heard a terrifying sound. I had to pull on to the shoulder halfway up HWY 410 in the pouring rain. 2 things I need to note here. 1. my hood wasn't latched when I got in my car after the service. 2. They neglected to secure my skid plate after my oil change. It dropped down while I was driving! They did send technicians to fix it, but didn't offer anything other than an apology. Side note, this was my birthday, and I almost got hit by a car trying to get to the side of the road. I was starting to have an anxiety attack from this, and I told them all of this. I would have at least expected a refund, or free oil change offered... something for sending me out onto the road in an unsafe vehicle! I will likely never go back. Sadly this is where I bought my car, and it's close to home. None the less, I don't feel safe taking my car there anymore.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

All in all the buying process was pretty easy. Even...

4.0
by MALIAVSTIM on Nov 23, 2021

All in all the buying process was pretty easy. Even though I had an appointment to pick up the car it was a little unorganized. Also the car didn’t come with a lot of the accessories that should of been included according to the ford website. But I still love the car. Mr. Horne was really a sweet guy.

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you! We are very sorry to hear that you didn't have the best experience at our dealership. If there is anything we can do to help please don't hesitate to give us a call. We truly appreciate your business. Thank you for choosing Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

No nonsense and friendly. I appreciated their good...

5.0
by Ian Jacobsen on Nov 23, 2021

No nonsense and friendly. I appreciated their good nature, patience, and knowledge of their product!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sunset Ford are glad to have you as a customer. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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