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They were awesome they helped out a lot and were
They were awesome they helped out a lot and were incredible to us, treated us like family
Super easy process, all paperwork processed ahead of time
Super easy process, all paperwork processed ahead of time and truly took only an hour!
Amazing experience. Eddie and the Schomp crew killed it. Will definitely be back for our next purchase.
Very good experience.
Very good experience. Entire buying process completed in 4 hrs with perfectness. Great work by Edwin , he is very prompt in replying to all my questions . Overall my rating would be 10/10
Quick and easy process, in and out in under an hour.
Quick and easy process, in and out in under an hour. All questions answered effectively
This is the third car I have bought from Schomp.
This is the third car I have bought from Schomp. Best sales experiences ever! The staff is friendly, very knowledgeable and provide a stellar level of service every time!
Alexis was the most dismissive and disrespectful service
Alexis was the most dismissive and disrespectful service rep I have dealt with, well at least since the last time I went to Schomp. I was a walk-in for service and Alexis did nothing but tell me she didn't have time, essentially telling me I wasted my time coming in. Nevermind that I had called ahead to make sure it was OK. When I told her this she went into a "I don't know if I want to deal with you" rant and repeatedly said she "wasn't in the mood", yet I was supposed to be in the mood for her attitude? This is the short version so I'll end it with the fact that the service and recall did get done and that the whole thing would have been quick and easy if Alexis just simply performed basic customer service instead of spending 10x the time and energy complaining. I did speak with the manager Bob Concie later that day and he did a fair job at customer service stating he appreciated my experience and feedback. But since this is the second time in a row I have had a similar experience here, it is clearly a systemic problem.
Andrew was very helpful and made the entire experience
Andrew was very helpful and made the entire experience very pleasant. He was very communicative and always able to help. Thank you Andrew!
Kept in touch with me with good communications thru
Kept in touch with me with good communications thru difficult times to find a new car.
Attila was very responsive to my inquiries about
Attila was very responsive to my inquiries about purchasing my vehicle at the end of the lease. He set everything up ahead of time so I was in and out in less than an hour on they day of the purchase.