Red McCombs Hyundai Northwest

4.6

Horario de funcionamiento

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–9:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–9:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–8:00pm
Sunday
Closed

Coches en el lote

83 coches disponibles Ver todos los coches

Opiniones del concesionario

4.6
Rating and reviews of Red McCombs Hyundai Northwest are from Cars.com and DealerRater.com

460 reviews

I recently had an on again, off again, recurring

5.0
by russelesmith on Jun 28, 2022

I recently had an on again, off again, recurring electronics issue which may have required leaving my car for service for a couple of days. Service Asst. Mgr. Eddie Soliz worked out a strategy that could eliminate that necessity. Over the last several years or handling my service needs he has always sought ways to provide the best service at the lowest reasonable cost. I very much appreciate his professionalism and personable manner.

Overall experience 5.0 Lo hace Recomendar este Concesionario

Very satisfied customer

5.0
by Joy on Jun 27, 2022

I had a great experience buying my new SUV from here. Israel was a great salesperson. He was patient and diligent without being forceful with his presentation of the vehicles.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Crap used car

1.0
by Allen M on Jun 20, 2022

We had to replace my sons car since someone hit him and totaled his car. We purchased a 2012 accord and he was able to drive 2 days out of the 6 that we’ve had it. 2nd day starting issues, twice stranded him. I corrected the issue of intermittent non starting. NOW, the check engine light came on. I cannot believe that a dealer would sell a car like this. It’s not like I bought it from a guy on Craig’s list or sale sign in the window on the side of the road

Customer service 2.0 Buying process 3.0 Quality of repair 2.0 Overall facilities 4.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Great Experience

5.0
by Christian on May 29, 2022

I went in for a new vehicle, shopping around was quick and easy, and I was able to find what I wanted. The buying process was simple, if a little long, and both the salesperson and finance representative made sure I understood everything as we were going over it.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

I’ve been waiting over 2 hours for oil change as I see

1.0
by garzar172@gmail.com on May 18, 2022

I’ve been waiting over 2 hours for oil change as I see incompetency. Still here!

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Finance dept it is terrible mr Fabian Rodriguez it is

1.0
by pepealonso58 on Abr 11, 2022

Finance dept it is terrible mr Fabian Rodriguez it is terrible manager and a BS

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Very Satisfied Red McCombs Hyundai NW Customer

5.0
by DFH of Texas on Abr 03, 2022

As everyone knows supply is hurting your chances of finding the vehicle you want. We've been considering two options; Highlander Limited or Hyundai Palisade. Took some time yesterday to go and drive each, although used to get an idea of what to expect. Drove the Toyota first, great car, plenty of room etc. Went to a second dealer to drive the Palisade but after waiting for the sales person for about 15 min we decided to look elsewhere. Red McCombs Hyundai Northwest, a smaller older dealership I'd say by the look of it but as it turned out the perfect stop. We were greeted by Adam upon arrival and he never stopped listening and showing us what was available. As we arrived a couple was looking at a Limited Palisade in Black, sweet ride and as it turns out we had the opportunity to buy it, just what we thought we wanted. However in the next row was a Palisade SEL Premium AWD in the perfect color inside and out. We drove it, bought it and love it. We received a very fair trade, military discount and an overall great experience. As everyone knows buyer a car takes time, Adam and Max in finance did their best to keep the process moving and light hearted. Thank you both Adam and Max, we're very happy with our purchase.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

I bought a used Genesis G90 (at another dealership) still

1.0
by kcov on Feb 26, 2022

I bought a used Genesis G90 (at another dealership) still under warranty and booked an online service appointment at the McCombs dealership. The website informed me I was eligible for their Concierge Service. I didn't opt for a loaner, just the free pickup. I received a text confirmation, the name of a service writer, and was told that they would text when they were on their way. No one texted and no one showed up. On the third call to the service department, I finally was able to speak to a live human who informed me that they hadn't honored the Concierge Service since November due to a lack of vehicles. Not only did he have no record of my confirmation, he didn't even show a service appointment. When I reminded him that it was their website that offered the service and accepted the appointment, he said there was nothing they could do about the website. His attitude was blatantly indifferent. No apology, no acceptance of responsibility, no offer to accommodate my service need. Nothing. He could not have cared less. So I went to my trusted shop for the oil chance and will probably go to Austin for the warranty work, hoping that the Genesis dealer there won't offer such pathetic service.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

I had been working with a particular salesman for over a...

1.0
by Jon C on Dic 16, 2021

I had been working with a particular salesman for over a month, waiting on the vehicle to arrive at Red McCombs. I was told once they can view the Vin in the system, I could put a deposit down to hold it so it's not sold out from under me. I finally got a text that it was in. I called the dealer to confirm and she said it was in fact in and would I like to make an appointment. I did and one hour and q5 minutes after I hung up, I arrived at the dealer only to find that it was sold. xxx Red McCombs. xxxx poor business. There are other Hyundai dealers in the area. Time to go elsewhere.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Horrible service department. Took almost 2 hours just for...

1.0
by Juan on Nov 20, 2021

Horrible service department. Took almost 2 hours just for an oil change. I was the first one in line WITH an appointment. As soon as I said something they took the car and completed it in 10 min.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
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