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Motorcar Classics Experience
Overall, Motorcar Classics has a great selection of classic, and collectable cars, and their showroom and website are fantastic. The salespeople seem eager to assist with inquiries and are very helpful upfront. However, for me, the positive experience ended there. Once you have signed on the dotted line, they seem less interested in customer satisfaction. Their tone changes from helpful and informative to one that feels impersonal and mechanical—almost as if the nice switch gets turned off once they have your money. An authentically positive experience is essential for me, especially knowing I purchase specialty cars every few years. If you're looking for a one-time purchase, I can recommend Motorcar Classics, but if you are a car collector or plan on buying multiple cars from them in the future and care about a positive customer experience, I do not recommend.
Purchase a very nice Porsche from Motorcar Classics. The entire process was straight forward and very professional. Would highly recommend them to anyone looking for an exotic or classic car.
Whole process dealing with motorcar was horrible.
Whole process dealing with motorcar was horrible. Owner Wil is the worst to deal with as well as staff. If you wanna get run around and scammed use them.
Top Notch Service from beginning to end.
I Recently Purchased A Jeep from Motor Car Classics. I Had The Best Experience Ever purchasing this Vehicle. Craig Balaban Salesman was Great. Please Visit.
Purchased a Porsche 911 Turbo from Motorcar Classics....
Purchased a Porsche 911 Turbo from Motorcar Classics. From start to finish they were very professional and easy to work with. The car was as described and priced fair. I would highly recommend this dealership to anyone in the exotic or classic car market. Will be doing business again with them down the road for sure.
I have called a few times to ask about the "1971 Grabber Green Mach 1". I was told several weeks ago that it was sold. Weeks later I'm still seeing it advertised, so I called again. I was told "It's sold". Why is it still being advertised, I asked. The salesman said "I don't know what to tell you, we have other cars if you want." They use a car that is flashy and attractive to get you to call, then try to sell you something else. Salesman was very rude, and tried to tell me about the 73 Mach 1 he had. I won't go to their site again to look.
Classy, professional, and most gracious hosts , Will,...
Classy, professional, and most gracious hosts , Will, Reid and Craig made me feel like a welcome guest rather than a guy just buying a car
Outstanding Customer Service
I called asking about the availability of a vehicle and walked away with a book full of knowledge. I spoke with a gentleman named Craig who not only answered every question I had but informed me about questions I never knew I Needed to ask. Most Salespeople want only to make a sale, time is money and money is everything. Craig and I had established within a few minutes that the car I was asking about was already under consignment, yet he still took the time to answer all my questions and offered advice on what to look for when buying a vehicle of this type. It was a pleasure speaking with you today Craig. I look forward to speaking with you again soon.
Motorcar Classics is one of the best in the business. Their service and attention to customer needs is impeccable. The customer experience from looking for a car to purchase to making repairs and fixes was outstanding. Reid is easy to work with and very smart. Anthony is a great mechanic and extremely helpful. In a business known for some difficult actors, these guys are top notch and I HIGHLY recommend them to anyone.
I was recently at Motorcar Classics acting as an...
I was recently at Motorcar Classics acting as an agent/hauler for a buyer in Texas who is a longtime friend and muscle car enthusiast like myself. It was a great experience start to finish. I was greeted warmly upon arrival by Mr. Craig Balaban, who invited me into the showroom and showed me around before even going to his office to start his day. Polite and professional, Craig is not just a salesman but a man who is passionate about these cars. The dealership is spotless throughout including the shop/ storage area which is massive by the way. I was introduced to the head technician Anthony and his associates Danny and John. All friendly and very helpful with my inspection and test drive of the car being purchased. Later in the day as the deal was being finalized, the owner, Mr. Will Branston sought me out to make sure everything was going well. He politely suffered through a few stories of my youthful automotive exploits. I would describe him as down-to-earth for a person of his stature. The man runs a tight ship here. You only have to look around some to see it. Once the deal was done and the car loaded and ready to roll, Mr. Balaban came out to wish me a safe trip and even printed a map for me detailing the best route out of Long Island and back towards Texas. It proved very helpful as I was totally unfamiliar with the area. Although I had no real stake in the car being bought, I happen to know the buyer is satisfied and I would recommend Motorcar Classics to anyone looking to buy or sell their special interest vehicle.