Middletown Nissan

4.3

Horario de funcionamiento

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Equipo de ventas

Foto de cabecera de Asad  Kamal

Asad Kamal

Certified Sales Specialist and finance (11 Reviews)
Experiencia en el concesionario 27 years
Experiencia en el concesionario 24 years
Foto de cabecera de Mike  Neil

Mike Neil

Certified Sales Specialist (11 Reviews)
Foto de cabecera de Mark Procaccini

Mark Procaccini

Service Advisor (7 Reviews)

Coches en el lote

82 coches disponibles Ver todos los coches

Opiniones del concesionario

4.3
Rating and reviews of Middletown Nissan are from Cars.com and DealerRater.com

403 reviews

Great experience

5.0
by Sher on May 24, 2022

My experience was a great one, this location has great customer service all the staff were very friendly, J Carlos Rabassa very professional tells you like it is no frills knows what he is talking about he rocks. Sales manager Evahna you were awesome thanks to everyone for a great experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Very disappointed

1.0
by Joseph on May 20, 2022

Service Department is very unfair with diagnostic charge. They tried to charge 160.00 to listen and diagnose a loud muffler. I tried to settle with the Service MAnager Gino Giamminonni and the best he could do was reduce the Diagnostic charge by 50% whic is still unfair

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Joseph, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. The diagnostic charge to take a listen for the noise was quoted to your daughter. The charge would of been wavied if you had the repairs done by us. I do understand times are tough that's why I reduced the charge by half. Please call me to discuss the situation further. regards, Gino

If I could give this dealership a 0 I would.

1.0
by rogerhlira on May 01, 2022

If I could give this dealership a 0 I would. They bamboozled us and snuck in an extra $10,000 worth of charges and the $10,000 down payment I gave them was cashed and never applied to the car. You should be very weary of these crooks.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

I hope to have an answer for this incident.

1.0
by LAZARO ALNENARES on Mar 04, 2022

Yesterday I came to the Middletown Nissan Diller to change vering. My Doors were OK and when I got the car back the driver door was damaged out of alignment I talked with chris service manager and denied it. Stated that the door was damaged ollready. Today I spoke to Gino Giamminoni about the door and he stated that the door was damaged when came in the Diller without checking the Camara i asked to check the Camara and he denied and refused to verify it before calling me lier please check the Camara and confirm that I'm not lying.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Lazaro Alnenares, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I understand you came in for a wheel bearing concern and then complained about your door not opening smoothly. Middletown Nissan adjusted your stricker but that was not acceptable to you. Unfortunatly Middletown Nissan did not cause your door to come out of adjustment therfore are unable to perform any additional repairs. regards

Thank you both Carlos B. and Sara C. Best car yet!

5.0
by Jeffrey W on Nov 27, 2021

We have now had 4 leases, with the last 2 at Middletown Nissan, and both times now we've had good experiences. I can't speak for others but we are overly satisfied with our experience here a month ago. Carlos Barassa negotiated our purchase and went above and beyond our expectations. He was pleasant to negotiate with, and ended up selling us a Rogue! He was knowledgeable about the car and all its features. For the month we have now had the car, the auto has performed as he reported it would, and is becoming the favorite of the four cars we leased over the years. We owe a great deal of thanks to Carlos. Sara Chamma, is the Business Manager who prepared our financing and was also a major player in our final decision. Very professional with a deep understanding of how to run her position, and she has a sweet personality as well, which is very helpful to people who are spending a lot of money. Everything moved with alacrity from beginning to end, and we spent the least amount of time here than at any of the other trade-ins. Overall I think Carlos and Sara, make Middletown Nissan look like a well run company. Thank you both, again, and we will be back when we are ready to negotiate another lease.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Jeffrey W, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

They gave me bad tires and are refusing to replace them...

1.0
by b.robles94 on Nov 15, 2021

They gave me bad tires and are refusing to replace them almost got me into an accident don’t buy from them

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

The best dealer shop I ever entered.Bought 2018 Nissan...

5.0
by Ola Tabazh on Oct 06, 2021

The best dealer shop I ever entered. Bought 2018 Nissan Altima and all the service down by the dealer.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Be cautious

1.0
by Jeff on Sep 15, 2021

If these guys get your contact info, they will mindlessly call you multiple times a day, without any acknowledgement of any previous conversations. I got calls from the exact same person within ten minutes of one another. Then, when I received the "VIP price" for the car that I was interested in, they had tacked on so many fees that my final price was $5000 MORE than what was listed on the Internet (over 32K on a car that was listed at $27,400). While I would not blame my individual salesperson, I think that he is part of a marketing machine which has no conscience. I would hesitate to do business with these guys under any circumstances.

Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Good morning Hi Jeff, Thank you for your review. I am truly sorry again. Please call me at: 860-740-8810. Thank you and take care. Best Regards, Faiqa

I purchased a 2018 Murano and the sales rep, Amed, was...

4.0
by Bridgeofflowers on Sep 15, 2021

I purchased a 2018 Murano and the sales rep, Amed, was courteous, knowledgeable of car details, and I am very satisfied with my purchase price and my new vehicle.

Customer service 4.0 Overall experience 4.0 Lo hace Recomendar este Concesionario

I bought a 2019 Kia Sportage from Kaine he was great...

5.0
by davehiltab64 on Sep 13, 2021

I bought a 2019 Kia Sportage from Kaine he was great overall the staff was fantastic they picked me up and I'm over a hour away will go back again.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
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