Mercedes-Benz of Plano

4.6

Horario de funcionamiento

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Dana Stewart

Dana Stewart

New Car Sales 4.6 (48 Reviews)
Experiencia en el concesionario 42 years
Experiencia en el concesionario 23 years
Foto de cabecera de Stephen Gleason

Stephen Gleason

Internet Sales Manager 4.8 (44 Reviews)
Experiencia en el concesionario 26 years
Experiencia en el concesionario 11 years
Foto de cabecera de Chris Peters

Chris Peters

Sales Manager 4.4 (43 Reviews)

Coches en el lote

306 coches disponibles Ver todos los coches

Opiniones del concesionario

4.6
Rating and reviews of Mercedes-Benz of Plano are from Cars.com and DealerRater.com

1619 reviews

I have the best service advisor, Aly.

5.0
by LMB on Jul 29, 2022

I have the best service advisor, Aly. Service was quick and done to my satisfaction.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

LMB, thank you for your 5-stars. We're glad to hear Aly provided quick service to your satisfaction! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

Thank you Mike L- service advisor and Hector-service tech

5.0
by Cassidy on Jul 29, 2022

Thank you Mike L- service advisor and Hector-service tech for being so easy to work with, and finally figuring out what was wrong with my car and getting it fixed ASAP! And keeping me updated!!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Cassidy, thank you for your 5-stars. We're glad to hear Mike and Hector were easy to work with and got your car fixed! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

Really great service today from courtesy shuttle to and

5.0
by SteffyLCB on Jul 28, 2022

Really great service today from courtesy shuttle to and from, to quicker than expected Service!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

SteffyLCB, thank you for your 5-stars. We're glad to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

Very clean, everyone friendly and great private rooms for

5.0
by Nicolelprince92 on Jul 28, 2022

Very clean, everyone friendly and great private rooms for conducting work meetings. Thanks for everything

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Nicolelprince92, thank you for your 5-stars. We're happy to hear our team is friendly! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

David in sales did a fantastic job!

5.0
by KWC43 on Jul 28, 2022

David in sales did a fantastic job!!! He's a true professional at his career and I couldn't be more pleased with the entire service and experience at this dealership!!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

KWC43, thank you for your 5-stars. We're happy to hear David is professional and did a fantastic job! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

Absolutely excellent service.

5.0
by Txdaltons on Jul 28, 2022

Absolutely excellent service. Very good communication, very good laying out options for repairs and quality service all around.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Txdaltons, thank you for your 5-stars. We're happy to hear our team provided excellent service and good communication! We appreciate your feedback and look forward to serving you additionally next time. Take care!

I just have a issue on getting a problem resolved thanks

5.0
by Larry2donnell on Jul 28, 2022

I just have a issue on getting a problem resolved thanks Larry Turner for everything

Customer service 4.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Larry2donnell, thank you for your 5-stars. We're glad to hear Larry Turner was able to resolve your problem! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

My salesperson Damita Kynard was excellent.

5.0
by stevenjaygriffin on Jul 27, 2022

My salesperson Damita Kynard was excellent. She took care of everything I asked and was extremely nice!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

stevenjaygriffin, thank you for your 5-stars. We're glad to hear Damita Kynard was excellent and took care of everything you asked! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

I've always had a great experience with every Rep I've

5.0
by rghebray on Jul 27, 2022

I've always had a great experience with every Rep I've had at this dealership!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

rghebray, thank you for your 5-star review! We're happy to hear you've always had a great experience at our dealership! We look forward to serving you again in the future. Thanks again!

They are expensive for maintenance, they never have

3.0
by Nickpayro on Jul 27, 2022

They are expensive for maintenance, they never have rental car, you need to make appointment with them .

Customer service 4.0 Overall experience 3.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

nickpayro, we appreciate the opportunity to serve you and your feedback regarding pricing and the rental car issues of late. We wanted to mention that in regards to pricing, we will never be the cheapest option as we have to do all repairs by Mercedes-Benz OEM specs and guidelines inclusive of their parts in most cases. While you typically can find services cheaper elsewhere, we provide the peace of mind of knowing it is done correctly and with warranty. With regards to the rental car situation, we empathize with you here as we wish we could have 3-5x the loan cars available, but with inventory so short, we can't get enough units to suffice the needs so we have a few week wait for a loan car. We look forward to when the supply chain and chip shortage issues level out and allow us to better stock our loan car fleet. We look forward to better serving you moving forward and we're always here to assist. Best wishes!

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