Luxury Auto Works

3.7

Horario de funcionamiento

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
11:00am–4:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Cullen Kremmer

Cullen Kremmer

Sales Specialist (1 Reviews)
Foto de cabecera de Patrick Cummings

Patrick Cummings

Dealer/Service Receptionist ( Reviews)
Foto de cabecera de Michael King

Michael King

Inventory Control Specialist ( Reviews)
Experiencia en el concesionario 10 months
Experiencia en el concesionario 10 months

Coches en el lote

68 coches disponibles Ver todos los coches

Opiniones del concesionario

3.7
Rating and reviews of Luxury Auto Works are from Cars.com and DealerRater.com

10 reviews

Had a great experience buying my used vehicle from Luxury

5.0
by udm535i on Ago 14, 2022

Had a great experience buying my used vehicle from Luxury Auto. The transaction was smooth and people at Luxury Auto were friendly and courteous all the way. Were easy to work with on my trade-in as well as my bank. Thank you Bianca and Tyler!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

We truly enjoyed the experience, my wife and I think that

5.0
by Gerald on May 04, 2022

We truly enjoyed the experience, my wife and I think that our sales rep is one most pleasant person that we have had in our 43 years of car buying. Mr Cullen Kremmer should be commended on his professionalism and knowledge of sales. He's a great guy.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Chris was great to work with. Easy buying experience. The...

4.0
by clmunc32 on Sep 26, 2021

Chris was great to work with. Easy buying experience. The car could have been cleaned better on delivery.

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario

Please steer clear.

1.0
by Mel on Ago 28, 2021

If I could give no stars I would. Please do not do business here. Our vehicle was badly damaged and parted out during the month they had our vehicle for hail damage repair. They outsourced our hail damage repair to a third party who has 1star reviews and had been in business for 5 months (unbeknownst to us) our car was returned with a dead battery, sub oar hail repair, stereo and Navigation dash gashed and next to the gear shifter, one of our TV's was broken out of its casing, sideview mirrors had touch ups and paint chips that were not there when we dropped the vehicle off, the tint on the drivers side was damaged the ceiling panel was dirty and scratched up, our blinker light cover was broken. The list goes on. My vehicle is a 2019 Gx 460 the type of damages that it incurred were reckless. When immediately brought it to their attention they directed us to the third party, then they agreed to fix the damages. After another month, Today, we had scheduled an appointment with the owner to see the vehicle, he did not show up nor did anyone contact us. They said he had a family emergency, we said no problem we will reschedule with him. Thats when all their demeanor changed they refused to reschedule us with the owner threatened to call the police if we used the loaner and it was clear that they decided they were done even if our vehicle wasn't completely and properly repaired. After deciding to go a different route to resolve this issue. My husband and I went back in to pick up the vehicle even though we knew it was not completed. They claimed we owed them way more money then I was aware of, and it was clear they didnt feel the need to hear why or explain that to us. They increased the amount due, would not allow us to speak with the owner, gave us bogus invoices, so after going back and forth we said fine we will just pay and leave, thats when they demanded it be paid in cash they refused to accept our card payment ( im not kidding I cant make this up) We had to call 911 and have APD out they were shocked at how ridiculous this was unfortunately they couldn't do anything. They made us go outside with the officer, accused us of trespassing and would not give us our still damaged vehicle even though we were willing to pay them their inflated quote. So guess what, we paid in cash to receive our vehicle back without it being completely fixed. This situation is still ongoing I wouldnt wish this experience on anyone, Please, please avoid this place they are not Luxury it is quite the opposite. Everyone that works there is involved too, its scary and sad to think how many people they have done this to, just read all the reviews about selling people lemons. Stay away trust me.

Customer service 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

If I could give no stars I would. Please do not do...

1.0
by Melanie on Ago 28, 2021

If I could give no stars I would. Please do not do business here. Our vehicle was badly damaged and parted out during the month they had our vehicle for hail damage repair. They outsourced our hail damage repair to a third party who has 1star reviews and had been in business for 5 months (unbeknownst to us) our car was returned with a dead battery, sub oar hail repair, stereo and Navigation dash gashed and next to the gear shifter, one of our TV's was broken out of its casing, sideview mirrors had touch ups and paint chips that were not there when we dropped the vehicle off, the tint on the drivers side was damaged the ceiling panel was dirty and scratched up, our blinker light cover was broken. The list goes on. My vehicle is a 2019 Gx 460 the type of damages that it incurred were reckless. When immediately brought it to their attention they directed us to the third party, then they agreed to fix the damages. After another month, Today, we had scheduled an appointment with the owner to see the vehicle, he did not show up nor did anyone contact us. They said he had a family emergency, we said no problem we will reschedule with him. Thats when all their demeanor changed they refused to reschedule us with the owner threatened to call the police if we used the loaner and it was clear that they decided they were done even if our vehicle wasn't completely and properly repaired. After deciding to go a different route to resolve this issue. My husband and I went back in to pick up the vehicle even though we knew it was not completed. They claimed we owed them way more money then I was aware of, and it was clear they didnt feel the need to hear why or explain that to us. They increased the amount due, would not allow us to speak with the owner, gave us bogus invoices, so after going back and forth we said fine we will just pay and leave, thats when they demanded it be paid in cash they refused to accept our card payment ( im not kidding I cant make this up) We had to call 911 and have APD out they were shocked at how ridiculous this was unfortunately they couldn't do anything. They made us go outside with the officer, accused us of trespassing and would not give us our still damaged vehicle even though we were willing to pay them their inflated quote. So guess what, we paid in cash to receive our vehicle back without it being completely fixed. This situation is still ongoing I wouldnt wish this experience on anyone, Please, please avoid this place they are not Luxury it is quite the opposite. Everyone that works there is involved too, its scary and sad to think how many people they have done this to, just read all the reviews about selling people lemons. Stay away trust me.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Avoid this dealer!

1.0
by Tom Hebert on Ene 29, 2021

Beware of this store! Bought a Mercedes over the internet. Wanted to have the vehicle inspected by Mercedes but this store does not allow cars out to be inspected even if they were to deliver the car. They allow outside inspectors to evaluate cars there but I did not want someone not a Benz mechanic to look at. The 3rd party inspectors recommended by them would certainly be on their side for continued business. Tyler assured me this car was in excellent condition and went through all of their inspection process. I had the car shipped to me and when it arrived it had a broken windshield that someone had tried to repair, a spare tire that did not hold air, wheel locks with no key and only 1 ignition key. The key is $410 dollars and the windshield is $850. Tyler refuses to stand behind his business and has forced me to file a small claims case. The business looked like a quality place and I am very disappointed in them. Please be very skeptical in dealing with this store. This is where used car dealers get a bad reputation.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Subaru

5.0
by Jose Rios on May 21, 2020

Chris help me on this Subaru wrx thank you for your help also he lower the price of the car couple dollars good place to buy a car

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Excellent Experience working with Luxury Auto Work

5.0
by Lance Yudkin on Oct 23, 2019

One of the most pleasurable car buying experiences I have ever had. Very honest, polite and easy to work with. Purchased the car sight unseen and relied on Chris and Tyler to provide details over the phone. The car arrived exactly as described. I would definitely work with them again and highly recommend Luxury Auto Works. They are the real deal!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Excellent service and communication

5.0
by Jones on Feb 24, 2018

Very happy with the whole process of buying a car from Luxury Autoworks! Perfect level of communication--attentive but not intrusive. They are totally customer-oriented and we didn't get lost like at a large dealership. The process was very smooth, the car was priced well, we were really happy with the trade-in offer, and we love our new car. Highly recommended.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Great consignment deals!

5.0
by Roberto Varela on Jun 08, 2017

I've consigned two of my vehicles with Luxury Autoworks and they have been great to work with. They will go the extra mile and are very reasonable. Highly recommend.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
La información sobre los vehículos proporcionada en este servicio la suministra el vendedor u otros terceros; Auto.com no es responsable de la exactitud de dicha información. Auto.com proporciona este servicio y los materiales sin declaraciones ni garantías de ningún tipo, ni expresas ni implícitas. Consulte nuestras condiciones de uso para más detalles.