Koons Tysons Toyota

4.4

Horario de funcionamiento

Service
Monday
7:00am–10:00pm
Tuesday
7:00am–10:00pm
Wednesday
7:00am–10:00pm
Thursday
7:00am–10:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–5:00pm
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
8:30am–9:00pm
Sunday
11:00am–7:00pm

Equipo de ventas

Foto de cabecera de Sam Jawaid

Sam Jawaid

Used Car Manager (38 Reviews)
Foto de cabecera de James Case

James Case

Service Advisor (33 Reviews)
Foto de cabecera de Josh Lundy

Josh Lundy

Service Advisor (29 Reviews)

Coches en el lote

283 coches disponibles Ver todos los coches

Opiniones del concesionario

4.4
Rating and reviews of Koons Tysons Toyota are from Cars.com and DealerRater.com

1453 reviews

A great buying experience!

5.0
by Kevin Magnuson on Ago 17, 2022

I had a five star experience at Koons in Vienna Virginia. My time viewing inventory on the web gave me a phone call that was professional and helpful. I met Mohammed Abdulla who was such a knowledgeable salesman. He helped me through the whole process and I left with a car I dreamed about owning. They have a great dealership.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Kevin, your review is everything we hope to see! We're over the moon that Mohammed made your purchase experience a total success. From everyone at Koons Tysons Toyota, enjoy your new dream car!

James Kim and his team are great!

5.0
by mgray42437 on Ago 17, 2022

James Kim and his team are great! They tell me up front what work I need done and give me options if the work can wait or needs to be done. I have been going to Tyson’s Koons since 2003 and would not trust any place with my RAV4.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the great review! We are so glad to hear that you had a successful service experience working with James and the Koons Tysons Toyota team over the years. Drive safely in your Toyota RAV4, and we are looking forward to seeing you back next time!

Professional and the service advisor James Kim was

5.0
by Wenbailey4 on Ago 17, 2022

Professional and the service advisor James Kim was fantastic and very detail oriented in informing me

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

New Tacoma

5.0
by David Luckett on Ago 13, 2022

Smooth and easy process. Very welcoming , informative, and professional dealership. I would recommend this dealership to anyway shopping for a new or used vehicle, I love my new truck.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Congrats on your new Tacoma, David! Thanks for choosing Koons Tysons Toyota and we will see you next time!

Stay away from this place !!!!!

1.0
by María Cameron on Ago 10, 2022

Stay away from this people , they are the worst place to ever buy a car , customer for 10 years (they where better before) now they are the worst in every detail from sales to service , rude , take forever to resolve your case if they even care ever , I never felt so disrespected in my entire life since my last car purchase at this place in 2021 (venza 2021)

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 5.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

María, once again I apologize that you have been left with this impression. As I stated earlier today on the phone, if and when you are ready to have us look at the vehicle again, please let me know. I look forward to hearing from you. Thanks, Krystle Uriona - Customer Relations Manager - 703-790-5920 x23202

Thanks for my new Tacoma Service was great!

5.0
by michael.topping on Ago 09, 2022

Thanks for my new Tacoma Service was great! Bought the model and color etc I was looking for.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Michael, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Koons Tysons Toyota team. Drive safely in your new Toyota Tacoma, and we hope to see you back!

This dealership has some of the best folks in the

5.0
by JG on Ago 01, 2022

This dealership has some of the best folks in the industry. Their service department is top notch and they are fair with pricing and fantastic with service. James Kim is the best in the service department hands down!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with James and the Koons Tysons Toyota team. Drive safely, and we hope to see you back again down the road!

Their service was great and neat.

5.0
by darinehadi on Jul 24, 2022

Their service was great and neat.. all were friendly and helpful , even the shutttle taking me to the mall and back to the company was fast and and on time. Thank you koons

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for this kind rating and review! We appreciate your support of us here at Koons Tysons Toyota.

Excellent service during a complicated move.

5.0
by MKW on Jul 20, 2022

Excellent service during a complicated move. Mayur had been recommended by a friend and he did not disappoint. We had been warned of supply chain issues and lack of vehicles nationwide but Mayur was fantastic. We managed to get exactly what we wanted and he even delivered one of the cars to our home. He took the time to explain all the features of both cars and has been extremely helpful and available. Fares in financing was excellent and helpful as well. We highly recommend Koons Tyson’s Toyota.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We are thrilled that you had such a great time working with Mayur, Fares, and the team! Thank you for choosing Koons Tysons Toyota and for sharing your feedback. Safe travels in your new vehicles!

Do you really service the vehicle ?

1.0
by Seetha Raman on Jul 20, 2022

I had good experience with KOONS TYSONS TOYOTA in our past encounters. But this time was HORRIBLE. I gave my car for general service on 07/05/2022. Normally, I would receive call asking for concerns or receive suggestions regarding service to be done. This time there was no call and vehicle was ready to be delivered within few hours. The next day we went on a long road trip and encountered issues with acceleration multiple times. Vehicle didn't pick up speed more than 50mph and was stuck for 2-3 mins each time. On returning we sent the vehicle again for service and was charged $160 for diagnostics. And I got a list of filter and fluid changes to be done with an estimate of $600. And all those were shown as green status in the service just couple of days earlier. I wonder if you really do the job when vehicle comes to you or just check the boxes green send away the vehicle as a means to make more money by subsequent repairs. This would be the last time doing business with you

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Seetha- I am so sorry to hear you encountered issues with your vehicle after your initial service. This is not the thorough and straightforward service we pride ourselves on, and I will be sure to address this matter with my team. Additionally, I'd like to speak with you to see if I can help clarify what happened here. I will look for your information, but in the meantime, please feel free to reach out to me directly, as I would like to go over your visit as soon as possible. I hope to hear from you soon. Thank you, Krystle Uriona - Customer Relations Manager - 703-790-5920 x23202

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