International Autos

3.4

Horario de funcionamiento

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Coches en el lote

91 coches disponibles Ver todos los coches

Opiniones del concesionario

3.4
Rating and reviews of International Autos are from Cars.com and DealerRater.com

88 reviews

Very Poor First Service Experience

1.0
by Terrie Beede on Jun 23, 2022

Our first experience with the IA VW Dealership in Menomonee Falls has been very disappointing. My wife brought our 2019 VW Atlas in for an oil change. While there, the Service Dept. suggested that we were due for our 60,000 mile service, and we agreed and paid for the service. Our total bill came to over $400. Afterward, my wife brought the car directly home. This morning as my wife pulled the car out, she discovered that the windshield wipers were both missing. We contacted the dealership and were informed, first by one of the Service Professionals, then by the Service Manager, that there is no possible way that the wipers were touched there. We live on a rural road with relatively sparse traffic. I informed him that it is unlikely that anyone would have driven to the farm house, removed the wiper blades, and left. He checked with his General Manager, and they all agreed that IA could not have been responsible for this. Our first trip to this service department will be our last. We will make the choice to drive farther south to the Franklin VW Dealership.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Take your business elsewhere. Greed runs the show.

1.0
by Lost buyer on Abr 22, 2022

It was quite refreshing reading the reviews on people's poor experiences. I thought I was the crazy one. I would not do business with this dealer. I have the money, made a very fair deal. Made multiple attempts on fair deals. I am talking about paying over MSRP for a new car. The greed that was apparent, the poor communication was very unusual. I have purchased over 50 vehicles in my time, I have never experienced what I did dealing with them. I assume they prefer to hold out for a better deal vs. selling a car fairly, above MSRP!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Mercedes Service

5.0
by Demetri G on Mar 10, 2022

There are two Mercedes Benz dealers in the Milwaukee area, and I’m glad I chose International Autos Group to service my vehicle. From the time I arrived to the time I left, I was treated very well by everyone. When I arrived, the service person was with a customer but immediately acknowledged me and let me know he would be with me shortly. Soon after, I had the Service Manager, Pete, help me out. Pete is professional, friendly and truly wants to help customers. He went the extra mile to ensure MB would cover any issues under warranty. I really appreciated that and the fact that they completed my regular maintenance quickly. Every staff member I interacted with was very responsive and friendly, from the sales people, admins and even the tech that drove my vehicle. Management: you make some quality hires so keep it up. If you’re looking to buy or need service, I highly recommend the team over at International Autos.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

International Autos, Luke E.

5.0
by Katie&Jon on Ene 14, 2022

Luke E. has worked with me now for the past two years and each time he goes above and beyond to make sure my car and my experience are excellent. He is bright, dedicated, and honest. 10/10.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Good buying experience

4.7
by Vance on May 24, 2021

Bought my first German car, 430ix and it was a no brainer over the rivals at Mercedes-Benz and Audi. Got matched up with Tyler as the sales professional that worked with me, and his personality and knowledge was perfect for my personality. We built out a car with my specs and tried to order in March but with the shortages at the factory, we couldn’t fill my wish list. So we took to a Country wide search trying to keep as many things on my wish list as possible. Found one in Cincinnati and shipped it up. Love it! They honored my negotiated price and didn’t try to adjust it adding in shipping costs or discount my trade-in value. I’m impressed with the product and will buy a new one again someday and have no reservations to go back here.

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Service Department Excellence

5.0
by Dean on May 07, 2021

While beginning our vacation we were passing through Milwaukee when our 2020 Audi Q7 experienced an electronic malfunction on the center console. We googled the closest Audi dealer and were led to the Audi Dealer in Milwaukee. When we arrived, Daniel, one of the service writers got us right in, made the software fix, and had us on our way in no time. Although we didn't purchase our new Audi from this dealership (since we don't live in Milwaukee), Daniel treated us as though we had, and like we'd hope to be treated after purchasing a new car. Thank you very much.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Horrible experience with sales (twice).

1.0
by BMW/MB owner on Sep 15, 2020

We acquired a new 5 series to be built to our specifications. When we took delivery several months later, a different associate (FYI - the original one who had sold us the vehicle was no longer with the company) did not seem to think that we (i.e., minorities) could afford one. He kept making snarky comments that we'd go bankrupt paying it off and tried to explain to us what would happen if we couldn't keep up with the payments. When my mother handed him a check for the full amount of the vehicle, he finally shut up but still had an attitude regarding the fact that a family that looked like ours had purchased a BMW. Perhaps this was a fluke? So, we gave them another chance when we were in the market for a new 3 series. We had a different associate this time, but his methods were far too aggressive and condescending for our taste (like they were doing us a favor by simply talking with us).... We ended up purchasing from a dealer in the Chicago area and have continued to do so ever since (the aforementioned 3 series, a new MB GLK-class, another new 5 series, and a new MB GLS-class). It's been a lovely buying experience every time down in Illinois. I cannot recommend IA in Milwaukee for sales. However, I am willing to admit that their service department is pretty good.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Horrible service!

1.0
by Maggie on Sep 08, 2020

This is my second BMW from International Autos. How I wish there was another dealer close by! Customer service is awful - you can never reach anybody, no one calls you back. Anyone good on staff leaves. This will be my last car purchase from International autos. Go anyone but here!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Terrible

1.0
by HI on Ago 09, 2020

Do NOT waste your time and shop at this dealership. They are rude and do not care. By the way, Joe Green is an employee there, and he wrote a review for this dealership!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

DO NOT BUY A CAR HERE!

1.0
by Nick Smith on Ago 04, 2020

DO NOT BUY A CAR HERE or work at IA for that matter. They do not care about their employees or any customer! Certainly do not buy a used car there if it has no warranty. They would rather have a dissatisfied customer and lose your business for life if it costs them $50 after the sale. The upper management has no morals! Stay away from IA Auto Group West Allis!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
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