Houston Direct Auto
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Opiniones del concesionario
My experience at Houston Direct Auto overall was a 5+ stars for great service, Lorena Torres my salespersons was 💯% the reason for the great service I received. Lorena was able to immediately take my call and give me information on the vehicle I was interested in, and more importantly answered all my questions/concerns regarding the vehicle and process for purchasing. I explained I needed the vehicle as fast as possible for my business as I was already pre approved through my own financial firm. I was never hassled or strong armed to use their in house financing, she was straight forward with me about the deal and what I was to expect, she again immediately worked with her accounting team and my financing firm to get all the information needed to make the process a smooth as possible! Because of this Lorena has earned my future business, and is keeping an eye out for my second vehicle. Houston Direct Auto get her the vehicle I need so she can sell it to me!! Disclaimer: Our last name is a coincidence, we are not related. Although she did treat me as if I was family! Thanks again Lorena! Looking forward to my second and hopefully sooner than later third purchase.
This was my first time buying a car over 10k and I was nervous but Dereck was patient with me and helped me all the way through. I am satisfied with the way he help me and I would recommend him to anyone.
They sell Lemons
Bought a vehicle that had undisclosed issues. No one will reply to me for support to correct the problems. Writing this review to stop this from happening to a potential customer.
Best place to buy a car!!!!
I had a very pleasant experience at Houston Direct Auto! My salesman Luis Eduardo Alfaro was exceptional at his job. He was very patient during the application process with me and when my husband declined to pay the high down payment the the bank was offering he quickly provided me with another option which ultimately worked in my favor. I would definitely recommend this company and I will be back to purchase my next vehicle’
My time here in Houston has help me grow as a pers
Nick is the best. He's patient and knowledgeable. USA Auto Direct doesn't have that car sale atmosphere. It's quite comfortable and cool. Very well kept.
I needed help making my 1st payment on my vehicle, and
I needed help making my 1st payment on my vehicle, and Maria was patient with me and she walked me through step by step over the phone. She didn't hang up until I was satisfied and knowing she had received my payment.
Great customer service
I was dreading the idea of having to talk to a car salesperson before I met Dereck. Honestly the best representative I could’ve asked for. No BS, and never felt hassled to make a decision. The whole staff was very helpful and even though we hit a few bumps in the process, the fact that they were willing to do all in their power to help me with my purchase gave me so much relief in what I thought would be a terribly stressful day.
Los cargos son excelentes
Fue fabuloso me atendió don Alan una persona muy especial con mucho talento para atender sobre todo paciencia los felicito por tener personas como el
Dereck was very helpful and informative. He kept us informed and made himself readily available. The process was smooth until the very end. Thank you
Best shopping car experience i have ever had
Dylan has the best customer service. was on top and genuine and polite and had constant scommunication and it went really smooth i would recommend them