Hoffman Audi of East Hartford

4.4

Horario de funcionamiento

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Coches en el lote

49 coches disponibles Ver todos los coches

Opiniones del concesionario

4.4
Rating and reviews of Hoffman Audi of East Hartford are from Cars.com and DealerRater.com

120 reviews

Service is not what it used to be

1.0
by JKD on Abr 08, 2019

Service is not what it used to be. I had only taken my car in for regular maintenance before but recently was in for repairs. Mechanics claimed to have checked everything when a piece was visibly loose from the car and the heater was not fixed. After a lot of back and forth, repairs finally done. The issues were obvious in the beginning--this makes me very suspicious what's actually done on regular service visits. I have had several people tell me about their negative experiences at Hoffman Audi-- I now have to agree with them about their lack of customer service and poor quality.

Customer service 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Audi A4, Most Beautiful Car I have Ever Owned!!!!

5.0
by Debra Bruening on Abr 04, 2019

I just love my beautiful new Audi A4. I would first like to thank Zachary Hoffman for his professionalism and his kindness. Secondly, I would like to thank my Patrick Kopecki for working hard to help close my deal and going out of his way to make sure I was happy with my purchase. Thirdly, I would like to thank the Financial Manager Drew White for all his help to get the deal completed. All three of these people helped make my dream come true. lastly, thanks to my son in-law Wayne Tursi who works for the Hoffmans and introduced me to the company and the lovely cars they have on their lot. i enjoy going out to the garage just to look at the car sitting there waiting for me to take it for a ride. Thanks again and I will return next time anyone in the family needs a new car. Debra B.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Worst Dealership to buy a car from!!

1.0
by Unhappy customer! on Mar 30, 2019

I bought a certified pre owned car from this dealership. As an out of state buyer their finance department messed up the tax on the car, over charged me and never sent the money to Florida for taxes. I then find out from service that the car never had oil change because they needed a special tool for the car that they didn’t have when I bought it so they just told me they changed the oil and never did. I had to pay another dealership to do it and was never reimbursed . The entire staff from Miguel my salesperson down to Pete the “manager” Ron the service Dept guy and even the owners are ignorant and unprofessional. NEVER BUY A CAR FROM THIS PLACE!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Audi 2018 A3

1.3
by Rmarie on Mar 29, 2019

Deplorable! How deceptive can salesmen be? Mysister’s recent Audi A3 purchase at Hoffman Audiin East Hartford , CT turned out to be horrendous. The owner is a bold face fabricator. He implored my sister to work with the dealer, but how can you trust a business that is so deceitful? In the first week, my sister brought her 2018 certified pre owned Audi back to the dealership two times. This is a car that passed their extensive check list. A fact they were proud to state. First, a tire was slashed and covered up by Armarol. Second, the damaged tire was replaced, but when we asked for paperwork to prove the tire was new, they would not obliged her with documentation. Third, another tire, the front driver side tire lost 20 pounds of air one day after leaving the dealership. All this was approached with a casual matter of fact attitude. Apparently, spending thirty thousand dollars isn’t enough for them to care. There is no such thing as peace of mind! Although Hoffman boasted thirty years in business, they obviously haven’t mastered quality customer service. After we purchased the car, they were rude, unsympathetic, and totally neglectful. Now, the owner, manager, salesmen don’t even return my sister’s phone calls. Would you consider this treatment to be reflective of a honorable, trustworthy business?

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Car repair

5.0
by Gary Reardon on Mar 27, 2019

My service consultant Jason got me an appointment the same day and all work was completed on time Jason explained everything and kept me updated It was an excellent experience.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Hoffman Audi, East Hartford

5.0
by Robert P. on Feb 27, 2019

Hoffman Audi continues to provide excellent service. The sales and service staff are always professional and courteous and extremely attendant to whatever concerns I may have.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Outstanding sales service

5.0
by Satisfied customer on Feb 25, 2019

Amaury at Hoffman Audi provided outstanding sales service. I was particular about getting a certain color vehicle. He did great job finding one. Day of purchase was great even though the place was packed. One of the easiest purchases I’ve ever made. Definitely recommend...will be even better I assume when they finish show room.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Maintenance Service

5.0
by BobS on Feb 22, 2019

All done well, completed sooner than expected. Loaner provided made my day much more convenient. Car was washed and cleaned, including removing salt residue from my front floor liners.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Not sure what this means

5.0
by Peter M on Ene 30, 2019

Sales rep was personable, helpful, on time for appointments, knowledgeable of vehicle features, was pleased with service provided by those involved in transaction including sales mgr, finance mgr

Customer service 5.0 Buying process 5.0 Overall experience 5.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Excellent job throughout the whole complete timing

5.0
by Rich C on Ene 21, 2019

Excellent job done on time with keeping me informed with no surprises estimate was done up front and Lou my service manager was did the complete excellent job.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
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