Hi Tech Luxury Imports

2.6

Horario de funcionamiento

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Coches en el lote

41 coches disponibles Ver todos los coches

Opiniones del concesionario

2.6
Rating and reviews of Hi Tech Luxury Imports are from Cars.com and DealerRater.com

11 reviews

Not Good

1.0
by Ted on Oct 27, 2021

I made an out of state purchase for a Maserati on Aug 3, At first it was a smooth process, car was delivered etc, I paid in full including registration and sales tax. The car had a 60 day temp plate end on Oct1st. Last week of September I have not received any plates or title yet. Spoke to the dealership and they said. "oops, accounting mix-up" We will get it out right away. Three weeks later, It still was sent out and they requested another insurance card which I did expiring towards the end of November. They wanted the next cycles insurance card..? in case it takes another 6 weeks I guess. I am now on my third temp tag, no title, the money they had of mine was not insignificant. I don't know if this entire process is their incompetence, lack of customer service of course, smug and arrogant attitudes, etc, or all of the above. Today I am told it is sent into Arizona and I should call the DMV to get more information. Great service. Months to get a title of something you paid and full after THEY made a mistake and carless consideration to my business.

Customer service 1.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Ted, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address all of your concerns further regarding your recent sales experience. Can you please reach out to me at a time that is convenient for you to discuss your situation? I appreciate your time and look forward to hearing from you. Best Regards, Bentley Austin Beau Rice General Manager 512-772-4187 brice@hitechmotorcars.com

"High Tech" luxury imports has low tech service

1.0
by Former customer on Oct 06, 2021

Maserati service is terrible. Bentley service wasn't great but I had not experienced service this bad until I bought a $180,000 Maserati. Price is correct. They do not do what they promise and have an excuse for everything. Buy in Dallas. Dallas dealer picks up my Rolls in an enclosed trailer and plans the maintenance so my car round-trips in 3 to 4 days. high tech takes that long to return the car after it is ready.

Customer service 1.0 Buying process 3.0 Quality of repair 2.0 Overall facilities 4.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Best regards, Bentley Austin David Gainey Service and Parts Director 512-219-3118 dgainey@hitechmotorcars.com

Useless service department

1.7
by j-bgood on Abr 30, 2021

Worthless service department for Pre Purchase Inspection. Go elsewhere. Looked at car there locally and wanted to get an HONEST opinion. Was charged for 3 hours of work to do a PPI which took under 2. Whoever did the work missed so many obvious things. I do not believe they ever drove the car or they would have noticed many things. Then I got an estimate of about $26,000 for repairs for a 17 yr old car that is not worth that much. And to boot, they gave no explanation why these things needs to be addressed. Just an estimate to replace them. I honestly think that they had no interest in the car as it was not a $100,000 new one. Only good thing was that it gave me quite a bargaining tool with the seller. But still. I would not return to these guys for anything.

Customer service 3.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Brian - We really were hoping to help you the best we could. Please let us know if we can help you moving forward. You were charged the basic fee for a PPI of $495.00 plus SS/Tax etc. Tech was flagged for two hours only. This was the time he spent on it. Car was reported as a Lemon by the manufacturer back in 2007. One service reported at 41,565 miles and one more at 64,033 miles. No other service reported. Items reported in the inspections: 1) Front cover gasket leaking. $5590.00 2) Rear upper & lower control arm. $18,180.00 3) Set of tires. $1419.25 4) Alignment. $400.00 5) Renew Engine Coolant. $522.00 6) Missing a radio. $8135.00

Worthless service department for Pre Purchase Inspection....

2.4
by j-beegood on Abr 30, 2021

Worthless service department for Pre Purchase Inspection. Go elsewhere. Was charged for 3 hours of work to do a PPI which took under 2. Whoever did the work missed so many obvious things. I do not believe they ever drove the car or they would have noticed many things. Then I got an estimate of about $26,000 for repairs for a 17 yr old car that is not worth that much. And to boot, they gave no explanation why these things needs to be addressed. Just an estimate to replace them. I honestly think that they had no interest in the car as it was not a $100,000+ new one. Only good thing was that it gave me quite a bargaining tool with the seller. But still. I would not return to these guys for anything.

Customer service 4.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

Brian - We really were hoping to help you the best we could. Please let us know if we can help you moving forward. You were charged the basic fee for a PPI of $495.00 plus SS/Tax etc. Tech was flagged for two hours only. This was the time he spent on it. Car was reported as a Lemon by the manufacturer back in 2007. One service reported at 41,565 miles and one more at 64,033 miles. No other service reported. Items reported in the inspections: 1) Front cover gasket leaking. $5590.00 2) Rear upper and lower control arm. $18,180.00 3) Set of tires. $1419.25 4) Alignment. $400.00 5) Renew Engine Coolant. $522.00 6) Missing a radio. $8135.00

Who leaves a complaint for a brand new car dealership??...

5.0
by Jeffy Bargh on Feb 16, 2021

Who leaves a complaint for a brand new car dealership?? This dealership deserves 6 stars. They are the best in town by far, probably best in Texas. You can't beat the prices and customer service here.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Jeffy - we really appreciate your 6 stars and look forward to serving you in the future!

The car is amazing.

5.0
by Norman Praveen on Feb 11, 2021

We bought an Aston Martin here, and Adam was the sales manager. We did it all online, without ever even seeing the car. Usually I'd be sketched out but I had full faith in Adam. Maybe it was the accent. But he did not disappoint.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Norman - we are so happy you had a great experience! We appreciate your business.

I bought an Aston Martin here

5.0
by Rapide on Ene 22, 2021

Fabulous service by Adam. He saved the day and the deal with his hard work and dedication. I can not recommend this place enough. Thank you again!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi -thanks so much for your 5 stars! We appreciate your business!

I was scammed

1.0
by brad on Ene 04, 2020

I emailed the GM, Apollo, 8 days ago. Since he refuses to respond to me, I'm leaving a review. This was my email to him. Apollo, I've been with Maserati for approximately 5 years. My first Maserati purchase was a great experience. I worked with Angelina and she helped me lease a 2015 Maserati Ghibli. Again, aside from some unexpected tire costs, a great experience :) In December of 2017, almost to the day, I was approached by Alias Nawas. He wanted to get me into a new Ghibli. I told him, if you can keep my monthly payment the same or better, I'm all ears. Not too long after that conversation, he had a deal for me on a new 2018 Ghibli. After looking over the deal, I pointed out to him that I needed more than 12000 miles a year. I'm in the real estate biz, so driving is a requisite AND what's the use of having a Maserati if you're not going to drive it! :) He assured me that those mileage numbers didn't matter and I could drive as many or as few miles as I wanted. I questioned him about it and he said it's the way my lease was structured. He threw out some car biz lingo and it sounded legit. As it turns out and I found out yesterday, this was all a lie. My assumption now is he needed another sale before the end of the year for a bonus and knew I wouldn't budge on price considering I still have another year on my lease. On the phone yesterday Alisa denied he the conversation we had 2 years ago, which means I'm the liar, right? Even today, Alias had to come up to me and tell me a sob story about how much he's losing on this car and all the efforts he went through to get it done. Wanna bet there's another bonus waiting for him? Don't take the bet, I know there is. As of yesterday, I was very close to my max number of miles with a year and a half to go on my lease. If I were to keep the car any longer it would cost me approx $7000 in overage miles. If I turn the car in early, it would cost me $16,650. Begrudgingly, I had to roll over into a new 2019 Maserati Ghibli today. Alias lied to me to get me in a new car, so he can make a bonus. Now, I'm stuck with y'all for another 3 1/2 years.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

not trustworthy

1.0
by Cees on Nov 16, 2019

Flew in to test drive a Flying Spur W12S, the fact that the price was negotiable was confirmed in an email by Sales Manager. Once I showed an interest to buy the car the price had all of a sudden turned firm. Misleading sales tactics, stay clear!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Wonderful Experience

5.0
by Dennis Lott on Jul 16, 2019

Angelina did a wonderful job getting all of my information and paperwork ready prior to my wife and I getting to Austin from San Antonio!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
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