Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

4.6

Horario de funcionamiento

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
12:00pm–6:00pm
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
1:00pm–7:00pm

Equipo de ventas

Foto de cabecera de Paul  Boyd

Paul Boyd

Sales (141 Reviews)
Foto de cabecera de Scott  Spainhour

Scott Spainhour

Finance Manager (95 Reviews)
Experiencia en el concesionario 9 years
Experiencia en el concesionario 9 years
Foto de cabecera de Lee Brown

Lee Brown

Finance Director (77 Reviews)

Coches en el lote

45 coches disponibles Ver todos los coches

Opiniones del concesionario

4.6
Rating and reviews of Hendrick Chrysler Dodge Jeep Ram FIAT of Concord are from Cars.com and DealerRater.com

347 reviews

Routine Service

5.0
by Christinia Williams on May 13, 2021

Rebecca was excellent! She made me wish I live in NC instead of VA, so they can be my regular dealership!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Christinia, thanks so much for the great 5-star rating of Hendrick CDJRF of Concord!

Radiator

4.7
by Shaketia Barnes on May 12, 2021

I dropped my car off as soon as they opened on a Wednesday morning however didn't get my car back until Friday.... I had to pay for a rental for 2 days when the service from them was already was costing me $945. The diagnostic was not done until Thursday (the next day). They called and said it was my radiator but the part has to come from another store so they wouldn't get it fixed that day. Friday morning around 11am they called and my vehicle was ready. I was suppose to head out of town Thursday evening but was unable to because my car b wasn't ready. However the customer service was great very nice but I wasn't pleased that day one my car wasn't even looked at, day 2 they didn't have the part and my trip was delayed to Friday. I only take my 392 scat pack to them for my oil change I have never taken it any place else but this time I was not happy about it taking 2 days to get my car fixed. My car is no longer over heating. Rebecca was very nice and professional. Other than that they have been great.

Customer service 5.0 Quality of repair 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Shaketia, thanks so much for taking the time to share your recent experience with us and for providing us with some valued feedback to share with our team. We appreciate your understanding and patience and hope to see you again here at Hendrick CDJRF of Concord.

Hendrick Concord

5.0
by BC on Feb 07, 2021

My experience at Hendrick Chrysler Dodge Jeep RAM FIAT of Concord was truly incredible! Jeffery Stark, my salesman, and the entire staff was friendly, knowledgable, and worked hard to meet my wants and needs in buying a new car. The staff was fair and honest. They worked to help me secure a car within my budget without being pushy. I have been to many dealerships during my car shopping and this was BY FAR the best experience of them all. All staff wore masks and respected social distancing guidelines, the dealership was neat and clean and worked tirelessly to help me. I can't say enough wonderful things about Jeffery Stark and the entire Hendrick Concord team!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you so much for your wonderful review and kind words for Jeff and our team, BC! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJRF of Concord family!

Frank @ Hendrick Dodge Ram

5.0
by Devon Daniels on Feb 05, 2021

I always receive too notch service here! Glad to be apart of this family!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

We are thrilled to have you as part of the HCDJRF of Concord family, Devon!

New Challenger

5.0
by Candice M on Feb 04, 2021

I had a great experience purchasing my new Challenger! Felipe Calzada was awesome. He was very detailed and professional. Felipe is very knowledgeable, helpful and friendly. If you?re looking to buying a new car, please have Felipe Calzada guide you!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thanks so much, Candice! We appreciate you taking the time to leave us this feedback. We are honored to receive your 5 star review and recommendation and thrilled to hear that Felipe and our team delivered such a great experience. Welcome to the Hendrick CDJRF of Concord family!

RAM MAN

4.8
by RAM MAN on Feb 03, 2021

I?ve been buying and servicing my RAM Trucks here for years.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

We appreciate you being a part of our Hendrick CDJRF of Concord family, RAM MAN!

Customer service

5.0
by Ben Cleveland on Feb 01, 2021

Fast and knowledgeable staff...........................

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Ben, thank you for taking the time to review Hendrick CDJRF of Concord! We appreciate the opportunity and look forward to seeing you here again in the future.

Pacifica repair

5.0
by Brian Loyer on Ene 29, 2021

Mitesh was excellent. Went above and beyond to make sure my experience was good. Even got me a loaner car so I wouldn?t have to stay at the dealership all day.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Recent visit

4.5
by Customer on Ene 29, 2021

No comment yet. I have to return to have the service completed.

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Great Service

5.0
by Kathy on Ene 28, 2021

Terry was awesome and very knowledgeable! I will definitely recommend Hendrick!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you so much for your wonderful review, kind words and recommendation for our team, Kathy! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJRF of Concord family!

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