Griffin Buick GMC

4.7

Horario de funcionamiento

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Equipo de ventas

Foto de cabecera de Tyler Sheldon

Tyler Sheldon

Sales Consultant (15 Reviews)
Foto de cabecera de Michael Moyer

Michael Moyer

Sales Consultant (14 Reviews)
Foto de cabecera de Chandler Blankenship

Chandler Blankenship

Sales Consultant (9 Reviews)
Experiencia en el concesionario 5 years
Experiencia en el concesionario 2 years

Coches en el lote

64 coches disponibles Ver todos los coches

Opiniones del concesionario

4.7
Rating and reviews of Griffin Buick GMC are from Cars.com and DealerRater.com

215 reviews

Satisfied Customer

5.0
by KEVIN-ANDREW CRONIN on Sep 22, 2022

My new Buick is excellent. Griffin Motor Company, Inc. is a nice relaxed dealership that is extremely professional. My sales person, Tyler, was great to work with. Very knowledgeable, friendly and professional. This is my second Buick and I truly feel Buick is a superior product and so, I feel like I could one day return to purchase another Buick from Griffin Motor Company, Inc. because my experience was very pleasant and considering I live on the eastern half on North Carolina it was well worth the journey!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you for the wonderful review and for traveling to Griffin Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Oil change

4.0
by Buck, Dorothy Bishop on Sep 11, 2022

Good service at dealer. This comment section is no applicable

Customer service 4.0 Overall experience 4.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Service

5.0
by Hubbard, Wanda Faye on Ago 11, 2022

Great. I always have a good visit at this facility. I bought my vehicle from them as used.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

A/C repair on my 2016 GMC Sierra

5.0
by Leach, Mark Russell on Jul 31, 2022

The A/C belt broke on a Saturday afternoon. I was going out of town on Sunday morning so I decided to leave my truck at the service department of Griffin GMC and completed the key drop envelope then left on my planned trip in a friends car. Monday morning around 8am, I received a call from Roger the service manager who informed me he had his service technician diagnose the issue with my 2016 Sierra. Unfortunately the compressor was locked up and would have to be replaced. Roger said he would have the truck repaired by the end of the day and told me the costs. I told him to repair the truck but he could schedule what was best for his service scheduling as long as I could pick up my truck by late Wednesday afternoon. I received a call on Tuesday afternoon my truck was ready. I arrived at the dealership around 3pm on Wednesday and my truck was returned to me without any billing surprises. It was pleasing to know there was a 2 year warranty on the repair at any GM dealership. My experience with the service department was very professional. I will be returning to Griffin GMC for my future service and maintenance needs.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

NEVER NEVER DEAL WITH THIS SHADEY CO

1.0
by Stephanie on Jun 28, 2022

do not allow them to pull your credit, I had told them okay to buy a certain car brand new, I was approved, they knew I would be out there at a certain time and I even had my insurancewritten up to the vin numbers and they turn around and sell it from under me. DO NOT WORK WITH THEM. I had even got approved at another lender for less interest rate and they said if i want the 500.00 discount I needed to go with their lender.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

We are very sorry you didn't get the vehcle you wanted, we can't hold a vehicle endlessly. It is a first come first serve basis. There was every opportunity to come in and purchase, all the steps had been taken. Unfortunately, it was sold before you decided to come in. At this time new vehicles are in high demand. We thank you for the opportunity to earn your business, maybe in the future we can.

New Truck Buying Experience

5.0
by Jan on Mar 16, 2022

Our buying experience of a new truck at Griffin Motor Company in Monroe, NC in March 2021 was excellent. Salesman Chandler was knowledgeable and professional. All sales and finance staff were friendly and helpful. We recommend them and their products!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Jan, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Chandler's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

I bought my third vehicle from Tyler Saturday.

5.0
by tgantt42 on Feb 15, 2022

I bought my third vehicle from Tyler Saturday. He does an awesome job and takes care of everything. Completely satisfied with my buying experience. I will recommend anyone going to Tyler to purchase a vehicle!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Christopher did a great job and I enjoyed working with...

5.0
by wes8989 on Feb 10, 2022

Christopher did a great job and I enjoyed working with him. He worked fast and did not waste my time.

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to write this review. We are pleased to hear that Christopher was able to provide an efficient and overall positive experience. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Best car buying experience! Our salesman Tyler was...

5.0
by april s on Feb 01, 2022

Best car buying experience! Our salesman Tyler was absolutely great! We felt no pressure and would highly recommend!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

April, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

Miguel was great to work with. We enjoyed working...

5.0
by patover65 on Feb 01, 2022

Miguel was great to work with. We enjoyed working with Michael in finance also. Overall experience was great.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

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