Greenway Nissan of Jacksonville

We just purchased a used truck from them and they agreed to repair the holes in the bed of the truck and spray in a Bedliner. We had an I owe you from them but I guess they figured 200 dollars would repair 12 holes in the in the bed and also cover the bedliner. Now I have a bill from the vendor who they agreed to let me have do it because they were local where I lived and said that they were only willing to pay 200 for it. I figured with a 31000 dollar purchase they would have a little more class and willing to pay for what they had agreed to. Unfortunately I originally was very happy when making the purchase with their customer service but after this now I have additional out of pocket expenses and have to go and pay the bill to get my truck back. If I could give a 0 I would since it didn’t even cover half the bill. I would have recommended them to everyone if they would have done what they had agreed to but now I wouldn’t recommend to anyone and would actually caution anyone making a purchase.

We just purchased a used truck from them and they agreed to repair the holes in the bed of the truck and spray in a Bedliner. We had an I owe you from them but I guess they figured 200 dollars would repair 12 holes in the in the bed and also cover the bedliner. Now I have a bill from the vendor who they agreed to let me have do it because they were local where I lived and said that they were only willing to pay 200 for it. I figured with a 31000 dollar purchase they would have a little more class and willing to pay for what they had agreed to. Unfortunately I originally was very happy when making the purchase with their customer service but after this now I have additional out of pocket expenses and have to go and pay the bill to get my truck back that they agreed to do. If I could give a 0 I would since it didn’t even cover half the bill. I would have recommended them to everyone if they would have done what they had agreed to but now I wouldn’t recommend to anyone and would actually caution anyone making a purchase.

When I went in I was afraid of being taking advantage of but then I met Chris! He was upfront and honest with me throughout the whole entire process. Happy to say that I walked out with exactly what I wanted a 2018 Rogue and I love it. The color we decided on was Blue and it’s so classy and me all the way! Thank you so much Chris!!!! ��

The emplyees at Westside Nissan were friendly. I was offered coffee, snacks, and a comfortable place to sit and watch tv. They were very informative when I was short money, as to where to find my bank. The wait is average time for me of about 2 hours because of other cars ahead of me somtimes or maybe it's my car their working on and just running checks. I don't want to go somewhere else where they do a rush job on my car and mess things up to cause me to be upset. Great job.

We just bought a car from Keith at Westside Nissan. He was a wonderful salesperson and answered all of our questions. But after the sale is what was truly great. My daughter lives in Gainesville and he arranged to have a service done for her down in Gainesville. The experience was excellent.

I went in because they e-mailed me and told me if I came in and test drove one of their vehicles I would receive a $25 visa gift card. Well, I have yet to receive the card and when I try to ask about it I either don't get a response to my e-mail or a answering machine when I call. Plus, the salesman (O.J.) knew less about the Titan platform than I did. I understand they may not be located in the best part of town, but some of us come from all over the place to shop for vehicles. Now I see why they have to spam people with apparently fraudulent offers to make them come in because I honestly think you would be better off with the crooks at the shady buy here pay here places down the street. Avoid this place at all cost.

excellent customer service and staff explained the level of importance of the additional services needed.......My son really enjoy the play area for kids and the complimentary popcorn

Troy helped me get into another vehicle like I wanted and I just wanted to let him know he is greatly appreciated and you need more salemans like him he helps get the job done Thank you( Troy ) Westside Nissan.

James was very helpful and pleasant to me will be purchasing my next car from him not ready at this time but it was quite pleasant experience thanks nissan

We bought a new truck and were pleased with the professionalism of OJ Jones in helping us make our decision and willing to negotiate on a good price for us.