Greenway FIAT of East Orlando

4.1

Horario de funcionamiento

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Coches en el lote

22 coches disponibles Ver todos los coches

Opiniones del concesionario

4.1
Rating and reviews of Greenway FIAT of East Orlando are from Cars.com and DealerRater.com

131 reviews

My sales guy Elfron was the best.

5.0
by glenarnette on Jun 27, 2022

My sales guy Elfron was the best. He was always honest and did what ever I needed to makes this transaction smoothly cause I lived in Tampa 2 hrs away.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Excellent service, prompt, and courteous.

5.0
by krlosv18 on May 31, 2022

Excellent service, prompt, and courteous. Technicians know the vehicle and make appropriate recommendations to keep it in top shape.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Casey Pollock Service Advisor for Fiat and Alfa Romeo is

5.0
by FORTELEE on Mar 23, 2022

Casey Pollock Service Advisor for Fiat and Alfa Romeo is outstanding. Truly a professional in every way. He is knowledgeable, has a customer focus that exceeds expectations, and has excellent customer service. Greenway is very lucky to have him working for them. He is a true asset. If you have a Fiat or Alfa Romero, I highly recommend Casey Pollock at Greenway to be your service advisor. I definitely will be a loyal customer.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

My service advisor Casey was great.

5.0
by prtyrck2lve07 on Mar 05, 2022

My service advisor Casey was great. The service that was done on my Alfa Romero came out perfect in a 2day time period like he promise! He went above and beyond for the service on my car to get done I’m very much grateful. Thank you Casey

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Efren was the best ever!

5.0
by Manoela Mirko on Feb 18, 2022

Efren was the best ever! Since the first time inside the dealer shop, everything was really amazing. I can tell you that ate the end we just bought the car because of his seller skills. Thank you very much GreenWay and take good care of Efren!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

I had to wait 4 hours to change 2 Fiat 500 foglight

2.0
by wsweet60 on Feb 15, 2022

I had to wait 4 hours to change 2 Fiat 500 foglight bulbs.....The service rep couldn't provide a cost of the service until 2 hours into the wait. I understand that 2 of the 3 techs "were in training, but this is inexcusable! And it was a bargain...$212 for replacing 2 foglight bulbs - one that had burnt out and the other just to have both replaced at the same time.

Customer service 2.0 Overall experience 2.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

I had to wait 4 hours to change 2 Fiat 500 foglight bulbs.....The service rep couldn't provide a cost of the service until 2 hours into the wait. I understand that 2 of the 3 techs "were in training, but this is inexcusable! And it was a bargain...$212 for replacing 2 foglight bulbs - one that had burnt out and the other just to have both replaced at the same time.

I trust them 100%. Been taking our Fiats there since...

5.0
by Samipaonly on Dic 03, 2021

I trust them 100%. Been taking our Fiats there since 2019. Casey is the best!!!!!! Top notch place. I trust them 100%

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Great experienceTotally classyLow stressHighly...

5.0
by Golferguy on Nov 27, 2021

Great experience Totally classy Low stress Highly recommend I would definitely recommend these guys. Efren is the man!!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Casey is the best. He’s very patient and does his best to...

5.0
by Bettyj184 on Nov 23, 2021

Casey is the best. He’s very patient and does his best to assist in anyway possible. I will definitely be back. Thanks Casey for taking care of my vehicle.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

One of the most irresponsible dealerships I’ve worked...

1.0
by Alexandra on Oct 29, 2021

One of the most irresponsible dealerships I’ve worked with. My car caught a flat tire and was towed to them by Alfa Romeo n who they hire to tow. First off, the towing didn’t come to me not once but twice, the third time is when they finally came to pick up my car which isn’t entirely Greenways fault. But to make matters worse, when my car gets there no one works on it, no one checks it out, no one gives me a call, and come to find out no one even knew it was my car that was there, when I called ahead and even made a service appt confirming with them that my car was on its way over and they even told me who the advisor was going to be that’s going to work on it and even with that it took me calling them after not getting a call and speaking with multiple different people to be able to even find my car and confirm it was at the location. Once finally confirming they told me that the advisor was going to call me right when he goes in the next morning, I patiently waiting till 2pm and no call so I once again call them and finally get to speak to my advisor in which tells me the ETA for my tired wont be here until the weekend since out of stock. Then when I communicate with him the next day once again ME CALLING them, he tells me that no one around has them and that they’re going to take another week to come in meaning I won’t have a car for 2 weeks so I took matters into my own hand and spoke with Steven from Alfa Romeo in Central Florida and he told me they have the tires but that they aren’t run by the same company which is possibly why Greenway was saying that no one around has them but when I connect with Greenway again to tell them Central Florida had the tire they say “oh yes they do but it would be an extra charge” why wouldn’t they say that from the beginning instead of saying that no one around has them and that I would be car less for a week. So now my car is being towed yet again to Central Florida since they seem so far to be more on top of things. I’ve gone to Greenway since I got my Alfa and every time there seems to be some type of communication issue which is entirely irresponsible the way they handled my situation. I was told so many times “they’re going to give you a call”, “they’re going to call you back” no one ONCE gave ME call to speak with me including managers. They claim it was a telephone issue and that they’ve been calling me but nothings gone through and said it was my phone possibly thinking it’s a scam but even as a scam the call goes through to my phone and I had zero calls from them at any point. All in all, this was the deal breaker for me and wouldn’t recommend anyone going to Greenway for their Alfa Romeo or Fiat, their department is extremely irresponsible.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
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