Gerald Subaru of Naperville
Horario de funcionamiento
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Opiniones del concesionario
Collin Miranda my service advisor is very good of explaining everything that needs to be done. He is very knowledgeable.
Great customer service
My engine needed major repairs and they provided a loaner car to me for over 3 months while we waited for the parts.
As always: reliable, professional and courteous; giving us Subaru owners confidence in our 120k mile machines! Thank you! Colin Miranda and the Gerald service team are the best!
Fantastic Customer Service.
I purchased a car 1 year ago from the same salesman after my daughter totaled her car, I was in need of another car. Ehab came and picked me up from my house to make it convenient to purchase the car. He is amazing.
Thank you for leaving this truly exceptional review. We appreciate your comments and are happy to hear that Ehab was able to meet your needs. At Gerald Subaru of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
My partner and I went to pick up our 2022 Forester Wilderness and Jesse was the first one to greet us at the door. He helped us out and was nothing short of excellent! Jesse was patient and answered each of our questions all while giving the absolute best customer service. He made sure we were totally comfortable before leaving with the keys to our new Forester. I’ll definitely be back if the next representative is anything like Jesse Bush is!
The sales staff and managers were very friendly and pleasant, they were willing to work with us to get the car that we wanted
Nick Gruic is fantastic
We had a great experience at Gerald Subaru in Naperville-- Nick Gruic was fantastic. We were blown away by his complete knowledge of the vehicle and the features he confidently shared. It is clear that he is passionate about the brand-- he was able to answer all of our questions and anticipate any of our concerns and address them. He was patient, genuine, and an all-around delight to interact with throughout the process. We also appreciated the other team members we interacted with during our experience. Kenny was efficient, knowledgeable, and kind throughout the final portion of our paperwork. Excellent experience, we highly recommend.
FRIENDLY ATMOSPHERE. COURTEOUS. RESPECTFUL. FAST. PROMPT. OUR SALESMAN, NICK GRUIC, WAS THE MAIN PART OF OUR EXPERIENCE AT GERALD SUBARU.
Hello Luis! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Matt was professional, courteous and helpful. Could not recommend the service enough! I actually look forward to coming in. He even recommended a software update- which is important to me as I work in tech.
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Service (Collin) was Super and very informative.
Service is SUPER. Great People and comfortable place to be at. They let you know how things are going with your car and gave an estimate as how long it would take.
Thanks for the kudos, Frederick. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville