Executive Dodge Jeep RAM
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989 reviews
The heavy duty truck buying situation is quite difficult
The heavy duty truck buying situation is quite difficult these days due to lack of inventory and long wait times on special orders. I made a longer than usual trip from New Jersey to Executive Ram in CT when I found they had the right unit in stock. My salesman Rich was helpful from my first phone call through to the final delivery. He communicated regularly via phone and email to help me gather all the necessary paperwork before I made the drive and even arranged for my truck to be detailed and ready by the time I arrived. Thank you to Rich, Miranda, and the whole Executive team. I appreciate their process and never felt uncomfortably pressured or rushed throughout the deal.
Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Rich, Miranda, and the Executive Dodge Jeep team. Drive safely in your new vehicle, and we hope to see you back again down the road!
I picked up my jeep last week and keith and miranda made
I picked up my jeep last week and keith and miranda made the whole experience easy and painless.actually the easiest experience I’ve had so far.
Anthony - We are thrilled to hear that Keith and Miranda made this your easiest car-buying experience yet. Thank you for choosing Executive Dodge Jeep for this purchase! Safe travels and hope to see you down the road.
Very poor experience.
Very poor experience. Ordered a Rubicon with them and they never update anything. I try to call but doesn't even respond and always gors to voicemail. If I'm paying 60 grand for a car then they should be updating every 3-4 days. I heard other dealership provide status with how their build is going on, sent them pictures. This dealership is the worst. Probably because I chose to finance with a third party and not with their clients. Worst customer service ever experienced.
It is our goal to make the purchasing process go smoothly for your guests, and I apologize for any lack of communication on our end. I will certainly address this feedback with our team so we can continue keeping our guests in the loop. I would be happy to speak with you to see if there is anything I can do to help make things right. Please consider giving me a call when you have a moment. Thank you, CJ Smith - GM - 203-678-6608
CJ and Keith were great to deal with as I have not always...
CJ and Keith were great to deal with as I have not always had good experiences with other Dealerships. CJ and Keith were very patient and helpful in explaining all the details and questions I had for them. They both gave me great service under tough circumstances as they were clearly working very shorthanded. I will definitely refer them as a Dealership worth buying from. Thank You!
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with CJ, Keith, and the Executive Dodge Jeep team. Drive safely, and we hope to see you back again down the road!
1st time in my life I actually enjoyed dealing with...
1st time in my life I actually enjoyed dealing with salesman. Mark was great no pressure , was very knowledgeable and made the experience great, Thanks again
This feedback means a lot to us! Thank you for choosing Executive Dodge Jeep and for highlighting Mark's great work. We wish you safe and happy miles ahead!
Quick and easy experience. Would highly recommend this...
Quick and easy experience. Would highly recommend this dealership. No pressure from sales and finance was a pleasure to work with
Thank you for the great review, Gary! We appreciate your support and are happy to hear that you found the right vehicle working with us. Drive safely, and we hope to see you back again at Executive Dodge Jeep!
I don't have a problem with the dealership I have bought...
I don't have a problem with the dealership I have bought many Jeeps at this dealership before and I never had a problem but I never least before . I have a problem with my salesman Mark twisting his words and making me think that I getting a xxxx of a deal on the phone. I'm very disappointed I've been going there for years this is the first time I felt when I left. I got screwed. I will never lease again because when you pay off your lease they tell you not to worry about the remaining payments that you have. They don't tell you Because they added to the bottom line so you're still paying for it. I guess it's a little trick that they play on you. Just be aware. I'm a senior citizen I really didn't understand. I will never lease again ..I definitely will never go to that salesman Mark again. I left there feeling that I got screwed also paying for a warranty that I did know about because now that I've a vehicle it's called used and it doesn't come with a warranty that was an extra $2,500 then they said I need an oil change and I needed my tires rotated a registration Etc . So I walked out of their spending way more than I expected. I'm very disappointed.
I love my new jeep, this my second vehicle from this...
I love my new jeep, this my second vehicle from this dealership and they are all a pleasure to work with. Took care of everything I wanted and needed. My salesman Keith is a joy to work with . I would recommend this dealership. Thank you.
Hi Hunt - Thank you for taking the time to share your positive purchase experience with us! It's fantastic that Keith was a joy to work with and we'll be sure to share with him your kind words. We're so grateful that you returned to Executive Dodge Jeep to purchase a second Jeep from us and that you'll recommend our dealership! Many thanks for your repeat patronage and happy driving!
Rich was awesome. He was able to get the Ram we wanted...
Rich was awesome. He was able to get the Ram we wanted at the price we wanted. He was courteous every step of the way. We have spread the word with friends who admire our new Ram that they should come to Executive Dodge Jeep Ram to buy a new vehicle!!
Thank you for reviewing Executive Dodge Jeep! We're elated to hear that Rich was such a help throughout the buying process, and we hope you love your new RAM! Safe travels, and come back again next time!
Best price we ever got it was really easy to deal with...
Best price we ever got it was really easy to deal with sales guy Kieth the car was clean and net I drove the car for few days I cam back with problems in the router the check and they fix it with no time and problems
Thank you for taking the time to share! We are thrilled to hear that you had such an outstanding experience working with Keith and the Executive Dodge Jeep team. Drive safely in your new vehicle, and we hope to see you back again down the road!