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I requested a price quote for the Mazda CX-50 turbo
I requested a price quote for the Mazda CX-50 turbo premium plus through the DeMontrond Mazda website. The salesman the name Chris called and said as I am out of the Houston area there is a 1000$ surcharge and as I have a stupid e-mail ID another 1000$ surcharge and hung up the phone. I just asked him the out-of-door price of the Mazda CX-50 turbo premium plus
First, we’d like to thank you for your feedback and for your patronage, get2nav! Please know that we take customer care and satisfaction very seriously. At your earliest convenience, would you please send your best contact information to: email@example.com so that we may further look-into your review? Thank you again and we look forward to hearing back from you soon!
Helped me to find the perfect car and took good care of
Helped me to find the perfect car and took good care of me from the very start to the end of the whole process.
Thank you for the great review, meganrcook101! Please come visit us if you need anything else, be it service or sales.
I've been working with Kenny for years on the purchase of
I've been working with Kenny for years on the purchase of several cars. Although this time something came up that prevented me from purchasing, I will always go back to Kenny for any future purchase.
We truly appreciate your loyalty to our dealership, unknown! When you are ready to make a purchase or need service on your vehicle, please do not hesitate to reach out to us.
My daughter wanted to test drive a Mazda but according to Chris that was only possible with a $500 deposit to hold the vehicle for her. So since when do we agree to purchase a car before we test drive? The website shows 21 available with 7 in stock and others in transit. I've never meet a sales that insisted on a deposit over the phone before you have met him or seen / driven the car. I called to speak to a different salesman and was conveniently transfered to Chris. Really!
Carolyn, we’d like to thank you for your feedback and for your patronage! Please know that we take customer care and satisfaction very seriously. At your earliest convenience, would you please send your best contact information to: firstname.lastname@example.org so that we may further look-into your review? Thank you again and we look forward to hearing back from you soon!
Very professional,informative, helpful and fast.
Very professional,informative, helpful and fast. Answered my questions and helped me understand my car.
We appreciate you for taking the time to give our dealership such an excellent star rating, mizttika! It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Right now there is an inventory shortage at most
Right now there is an inventory shortage at most dealerships. Because of the inventory shortage, most dealerships are selling their vehicles at prices that are above MSRP. This dealership is one of the very few that has not raised their prices or added on expensive "dealer add-on's" to their vehicles. At this dealership, the advertised price is the true cost of the vehicle. There were no pricing games, not tricks, and no surprises. I truly appreciate the honest, transparent, and professional interaction.
Thank you for taking the time to write this fantastic review! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again, charlespatrick1958!
Our sales man Mirza was so helpful and patient and
Our sales man Mirza was so helpful and patient and answered all questions we had.
Thank you for taking the time to write this fantastic review! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. Deforealyssa17, we look forward to working with you again!
I have been going to DeMontrond Mazda before it became
I have been going to DeMontrond Mazda before it became DeMontrond Mazda. I have bought several new vehicles over the years from Kenny who has always been a fantastic salesman, not too pushy & always worked hard to get me everything I wanted. This past Saturday, I was on my way to show houses when I noticed the wrench had came on in my car letting me know it was time to get the oil changed. I pulled in without an appointment, but they made time for my car. I told them I was in a huge hurry so they even push a rush on it so that I was in and out so quickly. I even got a video of what was being done to my car. They have always take care of me & all my family members that have also bought from Kenny. We all really appreciate the great service & the kindness they always deliver even when your in a huge rush they cater to your every need!!! Love this dealership & everyone that works there! BEST SERVICE EVER!!!!
Diane, taking the time to leave this review means a lot to us! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs.
Kenny is the best!
Kenny is the best! Car buying is challenging especially during this pandemic but I’m so lucky I found Kenny at Demontrond Mazda. He was never pushy, always helpful, friendly and courteous. He helped me find my dream car, a 2022 Mazda CX5 Premium in Snowflake white. I love my new car! Thank you Kenny and Oscar, the finance manager. I highly recommend Kenny and the staff of Demontrond Mazda.
Your kind words mean a lot to us, Joanne! We appreciate your feedback and are happy to hear that Kenny was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Congratulations on your new CX5!
I've always had a good experience with Demontrond Mazda...
I've always had a good experience with Demontrond Mazda when I've purchased and had my cars serviced there. We just purchased our third CX-5 from the dealership. Marco Chacon did a great job of working with us through the entire process. He let me know when a model that matched my needs arrived, and he was there to show us the vehicle when we arrived at the dealership. I really appreciate the time he took to work with us. Everyone I've worked with at DeMontrond over the years has been very professional and we've gotten top notch service from the staff there. Keep up the good work!
CX-5 Owner, thank you for the awesome feedback and your family’s patronage to our dealership! Marco takes customer service very seriously and we are thrilled to know that you are satisfied with his services. Congratulations on your newest CX-5! Please let us know if there is anything else, we can do for you.