DARCARS Orange Park Chrysler Dodge Jeep Ram

3.7

Horario de funcionamiento

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–9:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–9:00pm
Friday
8:30am–9:00pm
Saturday
8:00am–7:00pm
Sunday
12:00pm–6:00pm

Coches en el lote

78 coches disponibles Ver todos los coches

Opiniones del concesionario

3.7
Rating and reviews of DARCARS Orange Park Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

181 reviews

Smooth transition, great online communication

5.0
by Amy1224 on Ene 02, 2019

From the first call, to the online experience this was a smooth transition. Lisa in internet sales was great, very pleasant and understanding of my wants. Forward to Jimmy in sales he was amazing and completed this smooth transition into my new 4x4 jeep. Would highly recommend giving this dealership a call. Thanks Lisa and Jimmy again I love my new ride!!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hi Amy, thank you for the great review! We will be sure to let Lisa and Jimmy know how appreciative you were of their service throughout the entire process. Congratulations on your new Jeep! Thank you for the recommendation. Best, Thank you, DARCARS Customer Relations

Great purchase

4.8
by Jimmy on Dic 19, 2018

Was quick and easy. They worked with me to fit my budget. Would recomend to everyone that ask. Very friendly and knowledgeable. Very satisfied with purchase.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the review! Congratulations on your purchase and happy driving!

6 days and my car had not even been looked at yet!

1.0
by MarkHall12 on Dic 13, 2018

Worst service ever! I took my vehicle in for 2 recalls and 3 other repairs. I called day after day trying to get information about when it would be finished. Finally, on day 6, I was advised my vehicle had not been looked at yet, but was next to go in the bay whenever my assigned tech decided to show up for work (he had not shown up for work in 2 days). So I retrieved my car and took it to Jacksonville Chrysler Jeep Dodge where it was completely repaired in 2 days. Should have started there!! Worst part, after 6 days of run-around and no answers, and not to mention the money I spent renting a car for 6 days, no one even apologized for my inconvenience at DARCARS when I retrieved my vehicle. Worst possible service department ever. I will never return.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

MarkHall12, We are concerned to hear that your recent service experience with us led to your overall negative impression of our dealership. Your full satisfaction is very important to us, and we would appreciate hearing from you. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. It would be our pleasure to work with you to ensure excellent experiences in the future. Thank you, DARCARS Customer Relations

6 days and they had not even looked at my car yet!

1.0
by Mark Hall on Dic 13, 2018

Worst service ever! I took my vehicle in for 2 recalls and 3 other repairs. I called day after day trying to get information about when it would be finished. Finally, on day 6, I was advised my vehicle had not been looked at yet, but was next to go in the bay whenever my assigned tech decided to show up for work. So I retrieved my car and took it to Jacksonville Chrysler Jeep Dodge where it was completely repaired in 2 days. Should have started there!! Worst part, after 6 days of run-around and no answers, and not to mention the money I spent renting a car for 6 days, no one even apologized for my inconvenience at DARCARS when I retrieved my vehicle. Worst possible service department ever. I will never return.

Customer service 1.0 Overall experience 1.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Mark, We are concerned to hear that your recent service experience with us led to your overall negative impression of our dealership. Your full satisfaction is very important to us, and we would appreciate hearing from you. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. It would be our pleasure to work with you to ensure excellent experiences in the future. Thank you, DARCARS Customer Relations

Reliable service for 4 years since my purchase

5.0
by NetTrader7 on Dic 13, 2018

I bought my 2014 Ram here. I have had expeditious service at OPCJDR since. Whether routine maintenance or a few recalls, I have been pleased with service . Lisa has taken good care of my service.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for sharing with us your five-star experience! It's wonderful knowing that we have taken care of you over the years. We truly appreciate your business and loyalty! Lisa always enjoys helping you. Please let us know if there is anything else we can do for you. Thank you, DARCARS Customer Relations

Excellent service after the sale

5.0
by JB1234 on Dic 01, 2018

Mike Luvene made my Jeep purchase happen when others couldn’t. Great price, great service. The service department was was excellent when I needed service.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to share your experience with us! We're glad that you enjoyed working with Mike and our service team. We look forward to serving you again in the future. Thank you, DARCARS Customer Relations

Customer survey

5.0
by Arleane123 on Nov 30, 2018

I rate my salesman Gene a 10. Because of his patience , professionalism and skills. The service department was great also when I had my oil changed.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for sharing your experience with us! Gene and our team are always happy to help you with any of your vehicle needs. We look forward to serving you again in the future.

Oil Change

4.8
by GnPsRAM on Nov 24, 2018

I just wanted an oil change. The "Express Lane" isn't so express. I had to wait in line (first come, first serve). Couldn't make an appointment. Our service advisor was David. We enjoyed working with him. I like the complimentary inspection with the oil change.

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to share your feedback with us. We're glad that you enjoyed your overall experience, and we look forward to making your next visit five-star worthy.

Just in for...

5.0
by jagoslee on Nov 15, 2018

We came in for a routine service and to have recalls addressed. It lasted longer than anyone expected, but Donnell made sure we had a rental for the night.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We appreciate you taking the time to leave us a positive review and rating! We are happy to know that you came to visit us and that we could help you with your recall and provide you with a rental! We hope that you will continue to visit us in the near future! Have a good day! Thank you, DARCARS Customer Relations

Back to the SUV I’ve always loved

5.0
by Mary on Nov 14, 2018

Nicholas Sopenasky was my sales rep and he was great.. I owned a 2004 Grand Cherokee at one time and wanted another. I had to part with that Cherokee because of its gas mileage (this was the time when gas was almost $5/gallon) but I LOVED that Cherokee. I love my 2018 Jeep Grand Cherokee more...better gas mileage and safety features that I’m very happy with because I’m 68. I traded a 2014 Jeep Patriot that the dealership gave me top dollar for. If you want a new or used vehicle see Nich—very courteous and honest.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the kind words! We want to first congratulation you on your 2018 Jeep Grand Cherokee purchase! We hope you're loving all of the new features and the improved MPGs. We appreciate you taking the time to leave this review and hope to see you again in the future.

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