Courtesy Volvo Cars of Scottsdale

4.7

Horario de funcionamiento

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Equipo de ventas

Foto de cabecera de Jud White

Jud White

Service Advisor 4.6 (229 Reviews)
Experiencia en el concesionario 32 years
Experiencia en el concesionario 5 years
Foto de cabecera de Drew  Luis

Drew Luis

Finance 4.7 (138 Reviews)
Experiencia en el concesionario 15 years
Experiencia en el concesionario 4 years
Foto de cabecera de Jeremy Sarnataro

Jeremy Sarnataro

General Manager (89 Reviews)
Experiencia en el concesionario 4 years

Coches en el lote

30 coches disponibles Ver todos los coches

Opiniones del concesionario

4.7
Rating and reviews of Courtesy Volvo Cars of Scottsdale are from Cars.com and DealerRater.com

1165 reviews

Christopher Dee was very helpful.

5.0
by Mrjag2u on Jul 03, 2022

Christopher Dee was very helpful. He helped us thru the process. Chris did a great job.

Overall experience 5.0 Lo hace Recomendar este Concesionario

Very helpful, friendly and made my whole experience easy

5.0
by Darby on Jun 28, 2022

Very helpful, friendly and made my whole experience easy and enjoyable will definitely continue to return to them for all my services 😊

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Darby, this feedback is music to our ears! Thank you for choosing Courtesy Volvo of Scottsdale and for sharing your experience with our team. We look forward to welcoming you back for your next visit!

Another excellent experience getting my Volvo taken care

5.0
by sascott62 on Jun 25, 2022

Another excellent experience getting my Volvo taken care of. I've been driving an XC90 since 2007 (currently on our 2nd Volvo). Jud White is the best - kind, trustworthy, efficient, responsive, courteous, attentive to all your needs and concerns. We are thankful for him.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the great review! We are so glad to hear that you had a successful experience working with Jud and the Courtesy Volvo of Scottsdale team. Drive safely in your Volvo XC-90, and we hope to see you back again down the road! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

To Date I have had several different experiences with

4.0
by Donna on Jun 21, 2022

To Date I have had several different experiences with Courtesy Volvo, with some things yet to be decided. On a whole my sales person Brenna did a good job and I appreciated her straight forward approach. I made an appointment to come back to get some questions answered about the cars operation which wasn't exactly handled well and not much got accomplished because I had the wrong key and the person I dealt with wasn't able to answer some of my questions....... There is a monetary discrepancy which hasn't yet been finalized, but is being worked on, and should be refunded soon I am told. The Very Best Help I have received so far is from MAX who took the time to review some of the technical operations which were never fully explained to me and showed me how to operate my radio via my phone, awesome!! I am taking my new car on my first road trip and he helped me understand all the importance features I will be using. I would like to know that management reads these reviews and acknowledges Max's great knowledge and the "Courteous" service he provides.

Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Donna - Thank you for taking the time to share your feedback with us. We always appreciate when our customers commend the hard work of our team, and we will be sure to let Max know that his standout service made a difference in your visit. We will also share your kind words with Brenna for ensuring your questions were answered. Regarding any ongoing concerns you have, please don't hesitate to give me a call directly, and I would be more than happy to help. Thank you, Tim Raspiller - Sales Manager - (480) 291-5117

Jud in service is fantastic!

5.0
by sljackson41 on Jun 18, 2022

Jud in service is fantastic! Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but without hesitation knowing Jud would continue to be my service provider. To say Jud is an asset to this dealership and company is an understatement. I have authority to say this after 14 years of service provided by Jud. Good job Courtesy Volvo of Scottsdale! You hire and keep GREAT people!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the great review! We are thrilled to hear that you have had such outstanding experiences working with Jud over the years Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

Very professional and very little hassle on getting an

5.0
by Chriscova on Jun 17, 2022

Very professional and very little hassle on getting an appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get it done in a timely manner! A+!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Professional and hassle-free is how we want our service to be, Chris! Thank you for the wonderful review and for giving Jud a shout-out - everyone here at Courtesy Volvo of Scottsdale appreciates your feedback and support! Safe travels till next time! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

Shining Stars

5.0
by Dr J on Jun 16, 2022

Highly recommend Courtesy Volvo to anyone who values quality and customer service. Jacob ⭐️⭐️⭐️⭐️⭐️ Brenna ⭐️⭐️⭐️⭐️⭐️ Jeremy ⭐️⭐️⭐️⭐️⭐️ Courtesy Volvo ⭐️⭐️⭐️⭐️⭐️ Volvo ⭐️⭐️⭐️⭐️ If you own a Volvo and live in Arizona, go here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you so much for sharing your kind words for the Courtesy Volvo of Scottsdale team! I am glad Jacob, Brenna, and Jeremy have left great impressions. I will share your five-star ratings and look forward to seeing you again soon. Kind regards, Jeremy Sarnataro - General Manager - (480) 291-5107

Judson White was awesome!

5.0
by drelvablanks on Jun 06, 2022

Judson White was awesome! So helpful in his responses so that I could make good decisions

Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for the great review! We are so glad to hear that Judson delivered such a successful service experience. Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

Chris was fantastic to work with when we looked for a

5.0
by Matt on Jun 01, 2022

Chris was fantastic to work with when we looked for a car. We came down from SLC because we did not want to work with the one Volvo dealer there because we had such a terrible experience with them. Chris was everything you could hope for in a car salesperson; he was very knowledgeable, patient, and honest, and we never felt like we were getting pushed into something we did not want. We were very happy with our experience there and will be recommending and sending business back to him. Thanks again Chris.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hi Matt - We are delighted to read your great review of Chris and the team! Thank you for choosing Courtesy Volvo of Scottsdale and for sharing your feedback. We wish you safe and happy miles ahead!

BEWARE!

1.0
by Dave on Jun 01, 2022

Here is an interesting two-part story about Courtesy Volvo Service. Story1: About a year ago, my son was visiting from CA. While here, his check engine light came on. He took his Volvo here to have it checked. First it was diagnosed as problem A which could be fixed for $350. Yeah, that didn't solve it. Then it was problem B which could be fixed for $820. Yeah, that didn't fix it. Then it was problem C which could be fixed for $510. Nope, that didn't fix it...... This went on for about 45 days with a total cost of $8,500. Every time it was "well, the most recent fix was needed, but so was the previous one". Story 2: My Volvo engine light was on so I took it to these guys to have it checked. They gave it a check over, and they said it was problem A which they fixed for $410. Had it back for a week, and the light came back on. Back in it went, and I got the same excuse as with my son's car - "well B needs fixing, but we had to fix A as well". In this case B was a leaking head gasket that was somehow missed in the first check. But they'd be happy to fix it for $4500. I looked up all the symptoms of a bad head gasket, my car had none. I decided given the experience with my son's car, it would be a good idea to get a 2nd opinion. The second place ran all the diagnostics, and said I had a bad fuel regulator - fixed for $320 parts and labor. That was 2 months ago, and no engine light on and no problems at all. Do yourself a big favor, stay away from this place. They are either wildly incompetent or just plain dishonest.

Customer service 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Dave- thank you for taking the time to share. We aim to provide excellent service, and I regret that we dropped the ball for both you and your son. We would never intentionally recommend unnecessary repairs, and it is concerning to have left that impression. I would be happy to discuss this further to try and earn back your trust in our work. Please let me know if you'd like to speak. Thank you, David Kim - Service Manager - 480-291-5123

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