Coastline Chrysler Dodge Jeep Ram

4.7

Horario de funcionamiento

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Coches en el lote

7 coches disponibles Ver todos los coches

Opiniones del concesionario

4.7
Rating and reviews of Coastline Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

97 reviews

Tatiana Hassan

5.0
by JEROME HEAD on Feb 04, 2021

DID MY HOMEWORK BEFORE SPEAKING WITH ANYONE FROM THE DEALER. WORKED MY DEAL ON LINE THEN SPOKE WITH TATIANA TO GET THE DEALERSHIP TO HONOR THE OFFER. SINCE I'M NOT THE EASY PERSON TO DEAL WITH WHEN IT COMES TO PURCHASING VEHICLES I LIKE TO PRESENT MY OFFER AND GET A SIMPLY YES OR NO BACK. TATIANA WAS VERY PROFESSIONAL IN PRESENTING MY OFFER TO RICK AND CLOSING THE DEAL. SHE STAYED IN TOUCH WITH ME EVERYDAY UNTIL I MADE MY MIND UP TO BUY. IT'S SIMPLE I SEE IT, IF I LIKE IT, I WILL BUY IT. THIS WAS THE ONLY DEALERSHIP IN Southern California THAT HAD THIS PARTICULAR TRUCK ON THEIR LOT. THE 2020 RAM LONGHORN WITH THE BEIGE INTERIOR. LOVING MY TRUCK. THUMBS UP TO TATIANA GREAT PERSON ALL AROUND.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Worst dealership experience of my life.

1.0
by Christian on Sep 13, 2020

BEWARE: Very misleading dealership. The type of car salesmen you see on TV and in the movies. They wasted 5 hours of my time leading me to believe the car was $300 a month, I filled out all the paperwork and at the end they told me it was we $600. The manager gave me a half hearted apology and said sorry for the misunderstanding after I had spent 5 hours there. I feel extremely misled and upset that I spent so much time there just to be lied to. I wish I could give a 0 or a negative score because it was hands down the worst customer service I have ever seen in my entire life.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Customer

5.0
by Ravi on May 17, 2020

Bought a new Jeep from Coastline had the best buying experience. Demetrius helped me find the car I wanted and the options I was looking for. Great sales rep to work with. The financing process was seem less They gave me a great price as well. Will be back again!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Worst sales experience EVER

1.0
by Tim Laible on Abr 05, 2020

Hands down the worst sales experience I have or probably will ever have. I went to the dealership during all this covid to buy a new truck. We agreed on a deal and I told them my payoff was 37000. After being there for almost 2 hours they are finally printing paperwork. As I am loading my stuff from my car to my new truck the salesman comes out and says we made a change. Apparently my payoff is $213 more than what I said. They then tell me they have to raise my monthly payment. At that point I thought they would just eat the $213 and make the deal especially since I've been there almost 2 hours waiting. But they don't the person in charge NOT the sales people who were great says basically he's not gonna take the $213 hit. I sat there for 2 hrs with a deal that worked then in the last 5 min they try to change it over $213 what a joke. I go down to the dealership with a deal made then pulled out from under me over $213. I honestly thought this would be corrected by now. Waste of 2 hrs of my Saturday.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Pick another dealer

1.0
by Todd on Oct 18, 2019

Expect dishonesty, New management is abysmal. There goal is to get the vehicle into service what the do after is a mystery. Multiple trips to perform recall work. Expect them to take 15 mile test drives in your vehicle.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

This car is a scam

1.0
by Richard J H on Jul 01, 2019

This 2019 Jeep Grand Cherokee for $27,845 with 5,051 miles?? is a really odd sale. it’s looks like a great deal and great price! But it’s been on the sale list for a while. And it’s at the dealship. We saw it! . Hummmm??... well Listen . my husband and I tried to by it last week and they gave us a really hard time and the runaround like crazy. Michael was our first sales guy the first day we went. he was off when we went back the next day and Tatiana was our next sales person. She made up every excuse not to sell us the car then!!... started adding new Charges. Michael sap possibly gave her instructions to sell it to us. But her and the finance guy still gave us a hard time. We ended up walking out after catching on to what they were doing. They didn’t even try to stop us to explain and try to sell us the car. They were all very quiet as we walked out. Very odd situation. I think these low priced car are scams to get the people into the dealership then try to jack up the price by adding extended warrantees and what not. Plus they are driving the car it don’t have 5000 plus miles on it anymore it has over 6500 miles on it now. Just a real scary place to go to and buy a car. Do not recommend this dealership at all!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

So so

3.0
by Jason on May 20, 2019

We went in to look at used Pacificas. The sales people were very nice, affable and charming. The sales manager...eh... Just remember, if he says he's going to offer you a "killer deal" that means the advertised price. I guess the only thing "killer" about the deal was that he "killed" the deal.

Customer service 3.0 Buying process 3.0 Overall experience 3.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Do not bring your car here for service!!!!!

1.0
by Service Department Director on Ene 04, 2019

I brought my car in for an oil change, it broke down on the freeway. Sarah Is the only good thing about this place. My daughter and I have been baking in the sun after my mother just died in South Carolina for about two hours now and they could give two xxxxs. I’m going to contact the Better Business Bureau and I’m gonna make sure they pay for this xxxx. Do not bring your car here for service I repeat do not bring your car here for service, They service it and then it breaks down on the freeway and then they give you a loaner car and then they try to charge you $420 for a xxxxing loaner car.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Test drove and purchased a truck

5.0
by Shawn on Nov 30, 2018

Drove down from Ventura to test drive a truck. Amir, salesman, made it very easy and pleasant. I was out of there in about and hour and a half with a new truck.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Much Gratitude to team @ San Juan Capistrano Jeep.

5.0
by Taylor Davis in his new Jeep C on Sep 09, 2018

The team that helped me with my purchase, specifically Arden, Durrell, and Shana were very professional in several ways. They were highly knowledgeable, eager to meet my needs, very friendly and set an excellent environment to handle business. They genuinely wanted me to take my time and make the right decision. Even when I was hesitant to take a second test drive the urged me to not rush things and see what both cars hard to offer, their time and execution was greatly appreciated. I've already recommended this branch to multiple friends guaranteeing them that Jeep is the way to go, especially when you have Arden and Durrell on your team.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
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