Chesrown Chevrolet Buick GMC

4.7

Horario de funcionamiento

Service
Monday
7:30am–9:00pm
Tuesday
7:30am–9:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Coches en el lote

155 coches disponibles Ver todos los coches

Opiniones del concesionario

4.7
Rating and reviews of Chesrown Chevrolet Buick GMC are from Cars.com and DealerRater.com

685 reviews

tlmazur@roadrunner.com

5.0
by Ed and Theresa Ryan on Sep 09, 2022

This was one of the best experiences we've had while looking for a replacement vehicle for our lease. We were at the end of our 6 month extension and still no word on the Buick we ordered in February from another dealership. While taking a day trip (we were 2 hours from home), we drove by Chesrown and, on a whim, decided to turn around to see what was on the lot. Best decision! We drove off the lot in our new Buick Envision less than 2 hours later. From beginning to end, such a streamlined experience. Thanks for making this such a simple, straight forward experience.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Chesrown Chevrolet service department

5.0
by Jim Ray on Sep 09, 2022

Chesrown obviously has experienced service reps and mechanics but thanks for keeping my car in great shape. Aaren is great. Thanks, Jim

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

After 24 years using this Dealership I will never set

1.0
by brettradabaugh on Ago 27, 2022

After 24 years using this Dealership I will never set foot on the lot again. After 4 trips to the service Dept. It cost $1,200.00 and nothing was fixed, in fact they locked both sets of keys in the car and charged me to create a new key. Filed a formal compliant with the dealership and no response.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Service requested not done

2.0
by David E Truby on Ago 19, 2022

We asked for the tire air pressure to be synced to the car computer. The work was not done.

Customer service 3.0 Overall experience 2.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Worst customer service

1.0
by Jen on Ago 19, 2022

Horrible customer service. No one answers the phone. Just being pushed around to someone else. Bought a 2016 GMC Yukon in Jan 2022. Transmission died after 8 months. Come to find out there are numerous civil action lawsuits and complaints that GM is aware of this issue and doing nothing about it to help. I've been handed back and forth to different service reps. GM is trying to reach them to get diagnostics but again no one answers. They have had my car for 3 days now and we have made zero progress. They screen their calls and automatically answer when you *67. I have 5 kids and no car. apparently nothing can be done until at least Monday now due to their lack of care for their customers. I have emailed the general manager and service manager Ron Brown with no response. I don't understand why it is so hard to send a fax or email. I'd give zero stars if possible. Everyone go to Roush Honda, my worst mistake was leaving them.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Horrible customer service.

1.0
by Jmchale05 on Ago 19, 2022

Horrible customer service. No one answers the phone. Just being pushed around to someone else. Bought a 2016 GMC Yukon in Jan 2022. Transmission died after 8 months. Come to find out there are numerous civil action lawsuits and complaints that GM is aware of this issue and doing nothing about it to help. I've been handed back and forth to different service reps. GM is trying to reach them to get diagnostics but again no one answers. They have had my car for 3 days now and we have made zero progress. They screen their calls and automatically answer when you *67. I have 5 kids and no car. apparently nothing can be done until at least Monday now due to their lack of care for their customers. I have emailed the general manager and service manager Ron Brown with no response. I don't understand why it is so hard to send a fax or email. I'd give zero stars if possible. Everyone go to Roush Honda, my worst mistake was leaving them.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

Finished the job on time and they were very professional.

5.0
by Ikesvikes on Ago 03, 2022

Finished the job on time and they were very professional. Also kept me updated on the progress.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Our salesperson, Jim Thompson, is always so friendly and

5.0
by dnimmons_2000 on Jul 27, 2022

Our salesperson, Jim Thompson, is always so friendly and nice. This is our 5th car we have purchased from him and Chesrown. They treat us fair and we appreciate our years of partnership.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Outstanding service

5.0
by Lynn Hadge on Jul 17, 2022

Always courteous and helpful. Very friendly staff.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Service was done well and quickly.

5.0
by skmurtha on Abr 25, 2022

Service was done well and quickly. The folks at Chesrown are very friendly and efficient.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
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