Chatham Parkway Lexus

4.7

Horario de funcionamiento

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Coches en el lote

34 coches disponibles Ver todos los coches

Opiniones del concesionario

4.7
Rating and reviews of Chatham Parkway Lexus are from Cars.com and DealerRater.com

222 reviews

Rating above does not reflect rating until I see what

3.0
by jnovak555 on Ago 10, 2022

Rating above does not reflect rating until I see what services I receive. Services I received previously were excellent.

Customer service 4.0 Overall experience 3.0 Lo hace Recomendar este Concesionario

Garrett Lutz, I want you to know how much I appreciate

5.0
by crockettlamonica on Mar 14, 2022

Garrett Lutz, I want you to know how much I appreciate the excellent service you provided. You made my first experience of buying a car an easy experience. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to recommend Chatman Parkway Lexus in Savannah, GA to friends and family. Thank you so much for your help!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Fast friendly and courteous Thomas is very effective he

5.0
by elvinc49 on Mar 09, 2022

Fast friendly and courteous Thomas is very effective he represents the company in a way that is most satisfying he has excellent customer service GREAT JOB

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Awesome service and friendly folks!

5.0
by ackersonjones on Feb 17, 2022

Awesome service and friendly folks! Very welcoming and attentive! Well kept and clean facility. Comfortable while you wait! Called Sam my salesman about a problem with my seatbelt. He had service call me back. They told me to bring it in anytime. Brought it in first thing the next morning and they took care of it and washed my car! Love this place!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Had are NX300 serviced on on2/1 Tomas our service was...

5.0
by Mzakrze732 on Feb 02, 2022

Had are NX300 serviced on on2/1 Tomas our service was great he is always there for us. The tech also did good.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Walked in and I was immediately welcomed by Mr. Grant. I...

5.0
by jbarnwellrkt on Ene 08, 2022

Walked in and I was immediately welcomed by Mr. Grant. I let him know what i wanted and he found it. I was hesitant at first about purchasing my first car but Mr. Grant made my experience very smooth and memorable. He helped me set up the app and even went the extra mile to go find the bow and out it back on the car just so i could get a picture.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to acknowledge Sam Grant. He consistantly practices the Lexus Core Covenant to treat each customer as a guest in our home. Your business is appreciated.

12/28/2021 The service department has a lot to be...

1.0
by cm228 on Dic 29, 2021

12/28/2021 The service department has a lot to be desired. Steve Verdi, the service manager is the rudest man that I have ever met!! Chatham Parkway Lexus does not like to service cars that are NOT bought at Chatham Parkway Lexus. Paige McDuffie the service consultant said so several times! Buying a Lexus is the biggest regret of my life due to the service I have received from Chatham Parkway Lexus!! I paid for my air conditioner amplifier to be reprogramed and it was NOT. My air conditioner is still blowing HOT air. Steve Verdi told me, "Do not ever come back to my store! We will NOT service your car since you called Lexus Corporation on us." Steve Verdi then threw my paperwork and keys into my car. I have called and reported this to Lexus. I have also called and left several messages for the General Manager to call me, but I have not received a phone call from him. DO NOT USE CHATHAM PARKWAY LEXUS!!! THEY SAID THEY REPAIRED MY LEXUS, BUT THEY DID NOT!! $562.14 This has to be the worst I have ever been treated by a car dealership!!!

Customer service 2.0 Overall experience 1.0 No lo hace Recomendar este Concesionario
Respuestas del concesionario

We happily service all Lexus customers regardless of where they purchased their vehicles. Furthermore, we have no problem with anyone calling Lexus. The issue was that our associates simply do not have to withstand abusive behavior which is why you were told not to return.

I was very kind and professional. I was not abusive or rude to anyone at Lexus in Savannah. I never spoke to, or saw Steve Verdi until he walked out and told me "Since you called Lexus on us, you need to get your things and get out of my store and I will NEVER service your car again!" I am the one that was abused and treated unprofessionally. I hope this will bite ya'll in the butt. Chatham Parkway Lexus in Savannah, Georgia is the WORST most unprofessional dealer I have ever dealt with. I will continue to get my story out there. People need to know what a rude, unprofessional, mean, abusive man Steve Verdi is!!! Karma will take care of this!!! I pray you loose a lot of business due to this.

Your service was paid for, but Chatham Parkway Lexus did NOT repair my car. What a disgrace to the Lexus community!!!!!!

I purchased a new GX in 2018 and have been returning ever...

5.0
by Dvabbott1dave A on Oct 22, 2021

I purchased a new GX in 2018 and have been returning ever since for all my servive. Top notch service all the way.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for making the time out to leave a review. We are delighted to hear about your experience here at Chatham Parkway Lexus and would like to thank you for giving us the opportunity to earn your business.

Tomas our service advisor did great he he is always there...

5.0
by Mzakrze732 on Sep 16, 2021

Tomas our service advisor did great he he is always there for us the service technician knows what we need and their performance is spot on

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

We are ecstatic to hear about your experience with us at Chatham Parkway Lexus. Thomas is an extremely valuable member of our team and we are happy to hear he has met your expectations. Thanks again and we look forward to seeing you again.

I just traded a smaller Lexus (2020 NX300 hybrid) for a...

5.0
by trueblue2807 on Jul 10, 2021

I just traded a smaller Lexus (2020 NX300 hybrid) for a 2021 RX350. I had a minor issue and was unsatisfied, but as soon as management was aware of it, the problem was not only resolved, but they went over-board to make certain that I was pleased. Excellent customer service, and the entire team did everything possible to be certain I was beyond thrilled with my new car. I will never go anywhere else to purchase a vehicle!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Chatham Parkway Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your new 2021 Lexus RX 350!

La información sobre los vehículos proporcionada en este servicio la suministra el vendedor u otros terceros; Auto.com no es responsable de la exactitud de dicha información. Auto.com proporciona este servicio y los materiales sin declaraciones ni garantías de ningún tipo, ni expresas ni implícitas. Consulte nuestras condiciones de uso para más detalles.