CarMax Reno - Now offering Curbside Pickup

2.4

Horario de funcionamiento

Sales
Monday
10:00am–9:00pm
Tuesday
10:00am–9:00pm
Wednesday
10:00am–9:00pm
Thursday
10:00am–9:00pm
Friday
10:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–7:00pm

Coches en el lote

278 coches disponibles Ver todos los coches

Opiniones del concesionario

2.4
Rating and reviews of CarMax Reno - Now offering Curbside Pickup are from Cars.com and DealerRater.com

7 reviews

Youve been warned

1.0
by Porsche on Sep 28, 2022

Brought a subaru that broke down on 80 (after owning for 3 weeks), leaving me stranded with 3 kids under 6. Returned that car fo a truck and have had 3 major repairs totaling almost $14,000 in the first 7 months of owning it. Do not buy from here

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Horrible experience

1.0
by Casey Park on Feb 28, 2020

Didn’t even help me pick out a vehicle just did a credit check and submit to banks to see if I could get approved. Low-balled me on my trade. Another salesman insisted he could get me approved with no $$$ down, but again failed to do so! Will not go back to this carmax.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Efficient Purchase

4.3
by LalaB on Nov 15, 2019

I came to Carmax looking for to test drive a Nissan Leaf I saw on cars.com. Actually, I tried another dealership first for the same type of car, but that dealer was closed on Sunday. CarMax is open seven days a week. That’s a plus if you, like me, have weekends off. I was able to get my credit pre-approved in just minutes. It turned out the Leaf wasn’t the car for me, but it’s neighbor, a Mercedes B Class was my glass slipper. Once I had decided which car I was buying, the process was really quick and easy. The representative asked a lot of probing questions to help confirm that I had researched the car I was buying (an all electric vehicle), which made me feel like he cared that I got the right car for me. It was a good experience and I’m very happy with my car.

Customer service 5.0 Buying process 4.0 Overall experience 4.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Sold me junk

1.8
by Victoria R on May 03, 2019

Hats off to the service staff who did their best but thumbs down to sales..I bought a complete piece of crap, totally not ready to be sold. In one month...A/C compressor, alternator, 3 tire pressure monitoring sensors and I did not have keys to unlock the truck or car if needed..windshield wiper arms missing a large amount of black paint...the nice guys in service did a quick spray to try and improve the look..had to sell the car back at a $500 loss not including the fees, tax, etc. I would never recommend Carmax to anyone

Customer service 1.0 Buying process 1.0 Quality of repair 4.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Nissan Juke

3.0
by SandyGA on Ago 02, 2018

My daughter bought a Nissan Juke from CarMax, Reno. She also bought the Max Care 150K warranty from them. The car had 92,000 miles on it. It had gone through the CarMax checklist with no problems found. Within three months the car stranded her twice on the freeway. CarMax said it sounded like a CVT transmission problem and referred me to Nissan of Reno. Nissan of Reno found the fluid had never been changed. The fluid in this car needs to be changed every 30,000 miles according to Nissan. There was extensive damage and stress to the transmission. According to Nissan it needed a new transmission. CarMax Max Care covered $1500.00 of a $4100.00 Transmission. I thought CarMax at least checked the transmission level and color. It was obviously worn and burned. How can we trust CarMax repairs for anything if they can't see the obvious? I tried to contact via email CarMax, Reno but have received no response. Too bad.

Customer service 3.0 Overall experience 3.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Worst customer service ever

1.0
by Mohammad Reza on Sep 23, 2017

Worst customer service ever. Stay away from Rondel D. Methvin. Asked me to wait 15 minutes which became 30...40...and so on. And no one else would help me either. Thank you so much. I am never going back to that place.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Wonderful Experience!

5.0
by Maureen S on Abr 11, 2016

I was looking to replace my Saturn but had no idea what type of vehicle I wanted. I dread car lots, pushy sales staff and haggling on price. CarMax is different and a joy to work with. After checking out over a dozen different makes, models and features on their lot, I zeroed in on a 2015 Subaru CrossTrek. My brother checked the mechanics and after test driving we both felt this vehicle was a perfect fit for me. CarMax is unique. There is no pressure in purchasing. Rick Baker was excellent in answering our questions, helping with paperwork and providing me with 1.95% financing. Outstanding! I would definitely purchase another car here.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
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