Brandon Nissan

1.7

Horario de funcionamiento

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–5:00pm

Coches en el lote

121 coches disponibles Ver todos los coches

Opiniones del concesionario

1.7
Rating and reviews of Brandon Nissan are from Cars.com and DealerRater.com

24 reviews

Deceptive Advertising...to an EXISTING Customer???

1.0
by Rich on Dic 23, 2021

I am saddened at the level of customer service I just received from Nissan of Brandon. I purchased a new car from them last year. My last transaction was a post COVID deal and I just needed a newer car as my driving needs changed post lockdown. Earlier today, I received a Kelly Blue Book Price (scam) email from Nissan of Brandon today. With the current demand for quality used cars, I thought it might be a good time to sell or upgrade. I am in the market for another vehicle as this one just isn't checking all the boxed (no ones fault, just personal taste after a year). I filled out the questionnaire and received a decent quote for my 1 year old car. The car is in immaculate condition as the people at the dealership said. I spoke to Redy, a very nice young man, almost immediately after hitting send. I adjusted my day and went to see him to look at a potential replacement or, to sell them the car at the price they offered me. I looked at a new car, which I thought might be nice if the deal was amazing. What they didn't know was that I wanted to planned to buy the new all Nissan electric SUV later in the year for cash unless this deal was killer (I looked at a Leaf while I was there). They came back with numbers that honestly didn't work for me. I said that I would sell them my car at the price they gave me, thinking that I would come back after the new year for the SUV. After talking to his "manager" they came back and said that they would only honor the offer they promised me if I bought a new car from them. I told them that the email said that the offer wasn't contingent on buying a car. It said I could use the cash offer toward a new car or use it for the Holiday, or words to that affect. The salesman supervisor barely listened to me, went back to his manager and repeated that they would only honor it if I bought a new car. I said that it was not truth in advertising and he said, "well, sorry". I thanked Redy for his time as he was a gentlemen (he is new to the profession and should find a better dealership). I am very disappointed in Nissan of Brandon. I LOVE supporting local businesses. I just wanted to pay off the car and upgrade but how could I give my business to shady characters who do not honor their word? They wasted my time, lost my respect and lost out on many potential sales. Redy was a good guy and asked for referrals. As a business owner, I get it and would have gladly done that for him, but I can not have my friends, family and business associates treated like I was and potential waste their day with scams and misleading advertisements. Valuing your customers, especially repeated ones, is paramount to long term success. Today I lost time, yes, but I lost faith in a dealership and a brand well. I have owned many Nissans. In fact, I have owned many car brands. Nissan now makes Hyundai look like BMW. I have been treated so much better at the Hyundai Dealership than this Nissan dealership. Crazy. If you are in the market for a new car, CPO or used car, save your self time and aggravation and go somewhere else. What a true shame.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

No Go Sales Debt

1.0
by Nissan.Buyer on Dic 22, 2021

Customer Service for new car sales suggest going elsewhere since there leadership really does NOT have buyers best interest & read the reviews that tell everything

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Terrible Internet Manager

1.0
by Adam on Nov 06, 2021

Made an inquiry on their website and was contacted by an "internet sales manager" - after using their "Build my deal" option on their website, I received a print out for a Pathfinder Platinum. The Internet manager started to become arrogant on the phone. I asked for his General managers name, he said it was Jafaar. I asked for his name after he already mentioned it to me at the beginning of the call, the name he used after I asked for the General Manager was Mickey. Thankfully my wife was taking notes and heard his name was Matt Housefield. NOT the Disney character names he started presenting. Completely unprofessional, not sure if "Internet Manager" is a title they give to everyone who deals with internet inquiry's but definitely shouldn't be the type of person you allow to represent your brand.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

SCAMMERS AND LIARS

1.0
by Mike on Oct 19, 2021

I wish i could give them zero stars. I worked With George Nieto when selling my car outright. George was extremely unprofessional and rude, flaunting how much money he makes, calling me "bro" and "you a clown". After we had a deal in writing he lied and said his GM backed out on his word and that he would pay out of pocket which was a complete lie and the GM remedied it. I wouldn't trust him with anything, especially such a large financial decision. After his combative unprofessional completely disrespectful behavior i would NEVER recommend coming to this dealer if you want to be treated decently. There's people in this world that deserve your business but con artists and liars do not.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Amazing...from start to finish

5.0
by Gino B on May 27, 2021

The best car buying experience I have ever had. Transparent and easy to work with. Great communication and friendly staff. My Salesperson Alina was great to work with. Special thanks to Edward for getting me the best terms.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Don't Buy from Nissan of Brandon

1.0
by FFofBrandon on May 06, 2021

We bought a used vehicle from Nissan of Brandon (FL), and the only reason we give them a one-star rating is because zero star isn't available. We had the financing arranged with our bank, so all we had to do was pick up the vehicle. I called the salesman the day before and said we would be there when they opened at 9:30 a.m., and he assured me that the vehicle would be ready, that they would "detail" it at 9:00. The next morning, I get a text from the salesman at 9:25, asking what time we were planning to come by to pick the car up! By that time, we were sitting in the parking lot. After no apology from him, he said the vehicle would be ready shortly. Lie. After 45 minutes, the vehicle still wasn't there, so I went in to find out what the delay was. No managers were in yet, and after another 15 minutes, they brought the vehicle out. The wrong license plate was on it, the temp tag stuffed in the glovebox, and all they did to "detail"it it appeared was to wash the dust off. Later, I did my own detailing. they had done nothing to the interior, and no exterior trim dressing had been applied, nor any kind of clean-up to the engine compartment. We never received any kind of follow-up as to service received, all we received was the registration sticker in the mail a week or so later. Now I know why they don't send out reviews!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Dishonest Dealer

1.0
by Jason Keck on Abr 22, 2021

I called about a new Nissan Titan. They will not honor their online prices. When I asked about qualifying for incentives, the Sales lady asked if I was in the military. Later, they emailed a price. The price was around $8,000 higher. The $46k truck was now $54k .They said that I didn't qualify for all incentives. The saleswoman said she told me I might not! She was snide when said that the internet site explained that. I had told her in the beginning of our conversation that I wouldn't pay a bunch of ridiculous fees. In addition to the $8k, they added $1,495 for "protection package". Doc fee was $998 And they had a $615 fee and another $250 fee. Do not try to do internet business with them. They kept trying to get me to drive there without sending me a deal sheet. They wasted 2 hours of my time and insult my intelligence. Their price was well above average. They kept trying to get me to counter offer. They like to add exorbitant fees and raise the price before negotiating. You Could talk them down $5k and you'd still be paying thousands more than their original price. These people are not honest or reasonable.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Con artists

1.0
by Dan S on Ene 08, 2021

This place is filled with snakes and con artists. Brought my Nissan NV200 to have three things done. Fix the rear left sliding door lock that had a broken cable, install a rear view mirror and fix an airbag sensor that is a recall item. They tried charging me $581 to replace the entire lock and handle when the cable cost $60 to replace, and then broke the panel clips during inspection of the door lock and charged me for them. They refused to replace the passenger side airbag sensor which is a recall item on this year vehicle but not my vehicle apparently, even though the car has never been in an accident. So now I am dealing with Nissan USA and doubt that ever gets resolved. As an FYI, the sensor goes under the front seat, and costs $39 but they wanted $480 for parts and labor. In the end, they charged me $196 for installing a mirror that I brought in. Three screws was all it took to install it. A bunch of thieves, crooks, and con artists. These people are vultures with no conscience. Save yourself the pain.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

Scammers

1.0
by Sam on Dic 17, 2020

We were looking for a Nissan Rogue with a moon roof and we’re limited on time to purchase. Typically we do our business in Orlando at an awesome local dealer (Bill Ray Nissan). But they didn’t have the one we were looking for so we negotiated price and came to an agreement. We drive 1hr45 min to them on our 6 year old birthday to find out the moon roof was broken and instead of the vehicle having 19k miles as listed, it had 40k. We were pretty annoyed and the “GM” as he stated in the text Jose Rivera was not helpful at all. The nice sales guy showed us a few other vehicles and said they would take care of us since we drive all that way and they made a mistake. We found a vehicle we liked and online it was listed for 16k. They came back with numbers listing the price of the vehicle without Tax and Tag at 23k. Absolute BS. I showed them their site and told them our bottom line price. They adjusted the numbers some but then added extra fees to keep it high and didn’t come off their vehicle list price at all. Take care of us? They did the complete opposite. I would never trust this dealership and would not recommend any friends/ family / or any Facebook people to do business with them. They are the definition of a sleazy car dealership.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.

This place is straight up garbage

1.0
by Rene on Sep 16, 2020

They completely robbed a loyal customer. I will never do business here again. I would never recommend this place to anyone. xxxxing crooks. I now owe 10,000 plus dollar for a car that's constantly breaking down. Now they want me to pay 5,000 for a new transmission, I only had the car for 10 months. Do not deal with Tucker

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
La información sobre los vehículos proporcionada en este servicio la suministra el vendedor u otros terceros; Auto.com no es responsable de la exactitud de dicha información. Auto.com proporciona este servicio y los materiales sin declaraciones ni garantías de ningún tipo, ni expresas ni implícitas. Consulte nuestras condiciones de uso para más detalles.