Big Star Cadillac

4.8

Horario de funcionamiento

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Coches en el lote

136 coches disponibles Ver todos los coches

Opiniones del concesionario

4.8
Rating and reviews of Big Star Cadillac are from Cars.com and DealerRater.com

873 reviews

We appreciate Benito’s (salesman) effort to assist us

5.0
by mrs.krex on Sep 24, 2022

We appreciate Benito’s (salesman) effort to assist us from purchase and thereafter. He’s friendly and easy going, he never pressured us during the buying process. More importantly, once we owned the vehicles (we bought two), he offered to get involved in maintenance/warranty issues we experienced shortly (within less than two months) of owning the cars. He put us in touch with the right points of contact and did leg work to ensure our issues were resolved. Follow up/communication is a big thing to us and Benito tried to stay in contact. Benito seems to want to do right by his clients so I recommend him if you need a nice guy in your corner. Honorable mentions: Jason - Service Manager and Jeff- Service Advisor; also very helpful, courteous, and nice to work with.

Customer service 4.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you, mrs.krex, we are honored by your business ans kind words!

They took care of my issue in a timely manner and may car

5.0
by drsoverbeck on Sep 23, 2022

They took care of my issue in a timely manner and may car looked great when I got it back.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much, we appreciate you!

It was an amazing experience!

5.0
by Chelsea on Sep 19, 2022

It was an amazing experience! I would definitely recommend this place and her she was patient and really worked with us! Would definitely go back!!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you, Chelsea, we appreciate you!

Our experience at the dealership was great overall!

4.0
by Adriana Ruiz on Sep 17, 2022

Our experience at the dealership was great overall! George was an awesome sales associate! Very comfortable working with him. At no point did we feel pressured in any way. He was also very professional and helpful. I would definitely recommend him if you are looking to buy a vehicle from Big Star Cadillac!

Customer service 4.0 Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you, Adrianna, we appreciate you! Please contact me directly, I would love to know what we could have done to earn a 5-star review. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

These guys killed with their selection, courtesy, and

5.0
by deanwileyarmy on Sep 17, 2022

These guys killed with their selection, courtesy, and overall attentive staff. I would recommend them to anyone I know.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you, we appreciate you!

It really surprised me how fast they work to took care of

5.0
by mlvelazquez on Sep 16, 2022

It really surprised me how fast they work to took care of me, rapid responses, excellent customer service WOW! Beyond words can express. THANK YOU!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for your kind words!

Sales person (Felix) Help us in holding the car because

5.0
by Danieldmayeux on Sep 16, 2022

Sales person (Felix) Help us in holding the car because we come from another state of louisiana

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you so much for your review and business!

Big Star is Great

5.0
by Katherine Hughes on Sep 14, 2022

My 2021 XT5 died while driving in Galveston,tx. Got it started and took it to Classic in Galveston. They said it was the fuel pump which they said was nationally back ordered and could take months. They had no loaners to give me. I called Big Star and they said they would pick it up and get me a loaner. They picked it up and the next day called to say it was fixed. No loaner-my car was ready!!!! They are awesome. Will never go anywhere else!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Thank you, Katherine, we are honored by your kind words!

I ordered my car and I never had to make one call because

5.0
by jlmichalak01 on Sep 13, 2022

I ordered my car and I never had to make one call because my salesman kept in contact with me the entire time.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you, we are honored!

Always helpful and willing to work with you and financial

5.0
by tello_ignacio on Sep 09, 2022

Always helpful and willing to work with you and financial situation! Most of all the positive attitude that they give you right from the beginning.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Thank you for your kind words and business!

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