Berkenkotter Motors Parker
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Opiniones del concesionario
I bought my 2010 Volkswagen Touareg from them.
I bought my 2010 Volkswagen Touareg from them. Under two weeks later some engine failure light came on and I took it right back to them even though I didn’t have warranty for my car and they fixed it for me!!! How sweet . They are very honest and very helpful! I will be buying my next car from them.
Over the past several years we have consigned cars and
Over the past several years we have consigned cars and purchased cars through Berkenkotter motors, staff is knowledgeable, courteous and the vehicles are quality! We highly recommend Berkenkotter motors!
Great experience, I purchased a used vehicle for my son
Great experience, I purchased a used vehicle for my son and the process start to finish was very easy! I was able to search online, find inventory, text with the sales team regarding stock, they confirmed and I was able to come right in. They had the car ready to go! They honest and up from with the knowns and the unknowns about the vehicle and even had some great tips I hadn’t thought about for what if’s and to think about and to dos. The paperwork process was a breeze and I loved that Pickles the Pup sat next to me the entire time! I highly recommend this dealer, staff was friendly, knowledgeable and professional.
They do not respond back at all! I'll keep looking...
They do not respond back at all! I'll keep looking elsewhere. Also it's been a week.
They gave me exceptional service. I will always buy my...
They gave me exceptional service. I will always buy my vehicles from them. I will be recommending to all my family and friends.
So I purchased a 2012 ram 2500 from the parker location...
So I purchased a 2012 ram 2500 from the parker location and everything was going good up until October 2nd when I found out the frame is cracked! The the past 11 days I have been in contact with the owner of the dealership trying to get them to fix a major issue. They are simply willing to trade it in for a different vehicle However not pay off the total amount and want to pay $5000 in negative equity on the truck. This dealership does have great salesman (I worked with Martin Luna) who do a great job and are very respectful however the owner simply is not willing to take care of his customers. I highly recommend not purchasing a vehicle from this dealership.
Customer has owned it for several months. We are ACTIVELY still trying to trade him into another truck that he likes. Not sure why as a customer you would bash the people that are trying to help you. That doesn't make us want to continue the great customer service we love to give, however, as stated previously we are doing our best to help and will continue to do so despite being thrashed here.
Honest, Incredible Customer Care before, during and...
Honest, Incredible Customer Care before, during and after. Looked everywhere for different used cars, specially looked for a beater car but the best deal I found was for a car with 200k miles and it was in a flood. Dealer failed to mention it but carfax pulls up alot. Anyway, had been wanting a bike for a while found a nice suzuki vstrom 650. Great price under $1800.00 cash purchase with dealer fees and all. Bike has 30k miles, had it in a shop. Engine is amazing, Overall really blessed and glad with my purchase. Thank you to the berkenkotter family, from the Smiths.
The truck needed several thousand dollars worth or work...
The truck needed several thousand dollars worth or work which was not disclosed to me. It was even missing a seat belt. I live In another state. I talked to the dealer to make sure the truck was in good condition. It is a hard vehicle to find so I was willing to drive 11 hours to go get it. The dealer did tell me the truck had rust on the left quarter panel, however Here is the list of broken things not disclosed to me. Missing 3 head rests Missing a seat belt Needs a front right bearing 5 running board brackets rusted through, running boards falling off. Rust on the frame Steering pump starting to go out Bolt in the back left tire Missing door on a center counsel Seat release levers broken off Second row seat wouldn't fold Seats warn out doctored to look okay Rear shocks for back windows warn out Broken parking brake Needs an air filter Giant scratch i still wanted the truck but with the repairs I had to offer what it was worth. They weren’t willing to negotiate below $22,000. The truck is worth about $12,000-$14,000 in this condition. $25,000 in good condition. The dealer said $22,000 was as low as they could go. I left. I wasted two vacation days from work. And $500 in driving expenses. On the positive the dealer was friendly and gave me my down payment back. The dealer was polite the whole time. Just wish he was honest with me.
40+ pictures showed all damages. Many phone calls discussed what you could expect. The bolt in the tire was new to all of us that day, but we were taking care of that. If the truck was nicer, it would have been priced much higher. This truck needed TLC so it was priced accordingly. If we could have taken the $14,000 you offered, we would have advertised it close to there. We do not get paid to NOT sell them. As it is, it sold shortly thereafter to someone else. Thank you
What a great dealership! and Shaun our salesman was...
What a great dealership! and Shaun our salesman was wonderful! He worked with us to give us the best deal!! highly recommend them! Shaun is the best! And if we ever are in the market again for a vehicle we will be going to Berkenkotter Motors!
Worked with Shaun Alexander and could not be more...
Worked with Shaun Alexander and could not be more satisfied with the customer service that I received. I initially intended on purchasing a 07 megacab but was a little to late on it, Shaun took down my info and kept his eye out for diesel trucks that I might be interested in. No matter how busy he was with other customers he still made time to answer my questions and concerns. Shaun needed up finding me a 2005 F-250 powerstroke that I could not be happier with! I will most definitely be back to Berkenkotter in Parker and I will definitely want to work with Shaun again. I’ve purchased a couple trucks but never have I had a salesperson as kickass as Shaun!