AutoNation Ford Panama City

4.5

Horario de funcionamiento

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Coches en el lote

191 coches disponibles Ver todos los coches

Opiniones del concesionario

4.5
Rating and reviews of AutoNation Ford Panama City are from Cars.com and DealerRater.com

877 reviews

The service was great, the wait time was very minimum...

5.0
by Ronnie on Ene 28, 2022

The service was great, the wait time was very minimum considering what needed to be complemented. The service advisor Vic was very detailed in what they had to do.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

My 2011 Fiesta is well maintained by My Ford dealer. The...

5.0
by mclaussen41 on Ene 28, 2022

My 2011 Fiesta is well maintained by My Ford dealer. The staff is courteous and professional so I am never stranded on any road.

Overall experience 5.0 Lo hace Recomendar este Concesionario

David Ward was absolutely great to work with. He keep me...

5.0
by ron.averitt on Ene 27, 2022

David Ward was absolutely great to work with. He keep me updated through the entire repair period.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Good morning Ms. Ogden. My experience with your service...

1.0
by billaustin1967 on Ene 27, 2022

Good morning Ms. Ogden. My experience with your service department was unpleasant to say the least. I had a horrible time trying to talk with your service department. I brought my 2017 Ford Focus in at 9:30, per my scheduled appointment time. The back passenger side tire was leaking. Jesse, our service rep told me they would not work this tire because it had a peace of the sidewall (about the size of a quarter and 1/4 inch deep missing. And the passenger front tire also had a similar blemish. And because of Jesse telling he would not look at my tire and see if the leak could be fixed. He then told me I need new tires. I did question him on the need for a new tires and he explained he been in the tire businessfor many year (18?) and was an expert. I’m here on vacation and made the choice to replace it and two other tires. At 1:55 pm I sent a text/email to my Jesse at 1:55 and did not hear back till after 6:00 pm. I just wanted to get an up date on my car. At around 3:00 I starting calling and each time the operator transferred to service. This was a joke because No one ever answered the phone and I would be put back to the queue and go through the menu again. After 8 or 10 unsuccessful calls, the operator answering and being transferred to service, I asked to speak with the Manager. The manager did not answer and I left him a message. He got back to me in about 25 minutes and answered my questions. Jesse did contacted me by phone, but when he did it was after after 6 that evening. Side Note. I took my car into my local Ford Dealer (Gordie Bouche, Janesville WI). I had the do the Works (oil change and etc) and they checked out my leak and could not find anything wrong. We talked about the 1/4” deep, quarter size peace out of the side walls on the passenger side. My service assured me this would not become a problem because it was not deep enough. Based on what my Ford dealer service rep in Janesville told me, I believe Jesse was more interested in a sale. Do the service reps get a percentage of sales.? If they do this explains a lot.

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

We purchased our Ford Escape at this dealership. They...

5.0
by AS on Ene 26, 2022

We purchased our Ford Escape at this dealership. They have provided excellent service and the fees were very reasonable. James was very helpful in making suggestions to use the points I accumulated to help with costs. They completed my maintenance in a very reasonable time.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Overall experience was great. In and out quickly for oil...

5.0
by beckhamjh on Ene 26, 2022

Overall experience was great. In and out quickly for oil change and multi point inspection

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Very good dealership , service department advertiser...

4.0
by chiefmacret30@aol.com on Ene 26, 2022

Very good dealership , service department advertiser David Ward is outstanding and provides me and my autos with professional service..

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario

Takes a long time to get work scheduled due to parts...

5.0
by Jag on Ene 24, 2022

Takes a long time to get work scheduled due to parts availability, but the dealership was very up front. Every time I had an appointment they got the work done as promised. Victor was very helpful.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hello Jag, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Received great service. I had an appointment for a field...

4.0
by Richardpeck on Ene 24, 2022

Received great service. I had an appointment for a field service update to the F-150 cam phaser software update. I waited over an hour before the work started but they did keep me updated and it only took about 45 minutes

Customer service 5.0 Overall experience 4.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Evan with the long wait time for an appointment the work...

5.0
by nolespcfl on Ene 24, 2022

Evan with the long wait time for an appointment the work on my truck was done in a quick and timely manner. Charles was present to work with.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
Respuestas del concesionario

Hi, we're happy to hear you had such a positive experience with our team! Thank you for leaving us this response!

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