Atlantic Mitsubishi

4.3

Horario de funcionamiento

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Coches en el lote

124 coches disponibles Ver todos los coches

Opiniones del concesionario

4.3
Rating and reviews of Atlantic Mitsubishi are from Cars.com and DealerRater.com

183 reviews

Mandated add-Ons + False prices

1.0
by NoAddOns on Sep 24, 2022

I can only blame myself as I did not take the lessons learned from other honest reviews . I called the dealership to let them know I am coming from a distance and confirmed that I will only pay the advertised price plus any taxes, docs and registration fee . After we checked the car and we agreed on the base price, we were surprised to see additional mandated non sense add-ons fees that summed up to > $6,000 of the asking base price without taxes and doc fees!. First they claimed the advertised price is only true if I must finance through their bank and if I pay cash then the it’s a different game !. I left the dealership disappointed, but then they called me and offered different terms if I agree to partially finance. After I return (horrible NYC traffic) they started the paperwork and were rushing me to sign without providing the final number, which made me feel uncomfortable. Finally, they informed me that the "owner" changed his mind and will not sell me the car unless I agree to the non-sense fees. What a waste of my time. Please stay away from this dealership.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (718) 523-0523. We look forward to hearing from you.

Great customer service- Thank you Giselle.

5.0
by Lucia J on Sep 21, 2022

Ask for Giselle for the best Service/Maintenance service. She?s really breaks it down, takes her time and ACTUALLY knows what she?s talking about. Oh, and you?re not going to get ripped off! Honestly, she did better by us than what the insurance offered. Thanks girl! You?re the best!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Lucia, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Atlantic Mitsubishi

We drove 2 hours to test drive a car, called to confirm

1.0
by ashleylarson on Ago 14, 2022

We drove 2 hours to test drive a car, called to confirm right before, and when we showed up they said they sold the car days earlier. Salesman tried to sell us a car I specifically said I didnt want, for almost twice than what my budget was. As we left, he condescendingly told us we werent going to get what we want, and that “every dealership” has fees that are $7000-$8000 more than the listing price. 40 minutes away, I got the same exact car for thousands less. As somone who’s worked in dealerships before, run. They list their cars for thousands less that what theyre selling it at just to get you in the door

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

it was the most amazing car buying experience ever.

5.0
by stylipwr on Ago 12, 2022

it was the most amazing car buying experience ever. Denny and Janin really know what to do with my credit. I drove away the same day and they have sooooo many cars.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Great and easy service center

5.0
by Steve S on Jul 27, 2022

Excellent service thank you Giselle was great and everything happened very quickly

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Atlantic Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!

Very horrible dealership please do not go here

1.0
by Jayqaun walker on Jun 20, 2022

Horrible dealership do not go here they have these prices shown here but when u go they they up the prices on u it’s no reason u can have good credit and they jump crazy prices on you

Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Jayqaun, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (718) 523-0523 to discuss this further.

Fake Pirce Online just to Lure you there

1.0
by Sven on Jun 13, 2022

Fake price. Told us on the phone this car is for sale at the website price. When we got there. They charged $2500 for transportation and $3000 deal fee. And you have to buy their own warranty for $3400. It's a total rip-off

Customer service 4.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hi, we are disappointed to learn of your experience here at Atlantic Mitsubishi, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (718) 523-0523. We look forward to hearing from you.

The postive reviews and stars definitely true. Gre

5.0
by Cecelia R on Jun 10, 2022

Janin Estevez is the best. Works well under pressure. My friend was a pain in the butt. Inspite of a challenge excellent professionalism. Thank you.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.
Respuestas del concesionario

Hi Cecelia, thank you for your kind review; we are happy to pass along your comments to the team here at Atlantic Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care!

Jamaal was very helpful from the moment I walked in.

5.0
by Afermose on Jun 05, 2022

Jamaal was very helpful from the moment I walked in. He and the staff were super friendly and were able to get me out the door with a new car the same day. Very smooth transaction all the way through financing. Would definitely recommend.

Overall experience 5.0 Lo hace Recomendar este Concesionario

Great Service Staff horrible Sales Staff

4.0
by Cortney Thomas on Jun 04, 2022

Eric in the service department is great. Keeps you abreast of what is going on. Tells you exactly what it is going to cost and gives approximately how long it will take. Unfortunately, while you're waiting for your car, you are seated in the sales area. I was there two different times and not once did the sales associates acknowledge me. They walked past me several times. They were loud and lacked simple workplace decorum. Based on my observations, I would not purchase a vehicle from them, but I will continue to bring my vehicle here for servicing.

Customer service 5.0 Overall experience 4.0 No lo hace Recomendar este Concesionario No lo hizo comprar un vehículo.
Respuestas del concesionario

Hello Cortney, thank you for your kind review; we are happy to pass along your comments to the team here at Atlantic Mitsubishi! Feel free to reach out to us if you need anything. Have a wonderful day.

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