Alan Byer Volvo Cars

4.7

Horario de funcionamiento

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Coches en el lote

121 coches disponibles Ver todos los coches

Opiniones del concesionario

4.7
Rating and reviews of Alan Byer Volvo Cars are from Cars.com and DealerRater.com

158 reviews

Excellent buying process. Brenin sent me an email...

5.0
by Janet Duncan on Sep 22, 2021

Excellent buying process. Brenin sent me an email regarding a car that fit my criteria perfectly. Arranged a visit to test drive it, bought it! No hassles and very personable staff.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Braden and the Manager were excellent and very easy to...

5.0
by Jharpst on Ago 26, 2021

Braden and the Manager were excellent and very easy to deal with. They weren’t pushy. I told them what I wanted and they understood. Overall great experience would definitely recommend buying a vehicle from here.

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Brenin is a rock star!

5.0
by Bobby on Jun 11, 2021

Brenin is an absolute rock star...I would not have purchased the car if it were not for his attentiveness and caring hand holding along the prolonged buying process. I would rank him 6 stars if I had the option. I am so happy and fortunate that I picked Alan Byer and Brenin as my personal Volvo representative.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Volvo XC 60

5.0
by Ginger and Jim on Jun 11, 2021

Deb Matticio, our salesperson was outstanding and the interior of the vehicle was clean and well designed! The technology was “quietly” behind the scene but very intuitive when you wanted to use it. The infotainment screen did not protrude from the top of the dash and clutter your visual field. The interior of the cabin was light from the sunscreen in the roof window instead of an opaque cover. The comfort of the seats was the BEST!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Bad service and body shop work.

2.5
by Shamelya J. on Abr 04, 2021

Very upset with the service that I received from the body shop and service this pass month. Especially seeing as I spent $3,000 in repairs

Customer service 3.0 Buying process 4.0 Quality of repair 1.0 Overall experience 2.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Braden and Dan along with the manager were very kind and...

5.0
by Demlilley on Mar 06, 2021

Braden and Dan along with the manager were very kind and patient. I bought a used truck from them. No haggling no annoying pressure. Just sold me the truck sent me on way. Went above and beyond to make sure it as happy after having some nit picky issue. 10/10 would go again!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario

Alan Y Byer Volvo IS INVOLVED IN PREDATORY LENDING. Alan...

1.0
by 123456a on Mar 04, 2021

Alan Y Byer Volvo IS INVOLVED IN PREDATORY LENDING. Alan Y Byer Volvo SCREENS "carefully" their customers, which means Alan Y Byer Volvo WILL NOT SELL VOLVO TO ANYONE WITH A VERY GOOD CREDIT. Alan Y Byer Volvo discriminates customers, and run customer's credit check/s without customer's agreement and authorization. Alan Y Byer Volvo uses their general application form at their website to obtain high percentage credit loan/s for their customers from their local 'financial partners-"buddies". Customers are misled that the General application goes directly to Volvo Financial Corporation, thus customers are making aware of the status of their application with Volvo, AFTER offered a high percentage interest loans from local lenders. Alan Y Byer Volvo is involved in DECEPTIVE ADVERTISEMENT PRACTICES, misusing the Volvo Cooporation low percentage's advertisement to make customers applying for credit, while ruining the customers' credit scores with credit searches for car loans without the knowledge of the customer. Most importantly, Alan Y Byer Volvo uses IDme.com, a shady, questionable verification website, which collect all information for the Alan Y Byer Volvo customers, INCLUDING SOCIAL SECURITY NUMBERS. Then, Alan Y Byer Volvo states the customer is ineligible for Volvo financing, since IDme.com COULD NOT VERIFY THE CUSTOMER. THIS GIVE A LEEWAY for Alan Y Byer Volvo to run multiple credit applications, aiming at higher interests loans from their 'friends-lenders"! In this way Alan Y Byer Volvo ruins customer's credit scores and finances, and it is pushing customers to accept whatever Alan Y Volvo will offer them. "WHAT IS PREDATORY LENDING? ..... any practice that convinces a borrower to accept unfair terms through deceptive, coercive, exploitative or unscrupulous actions for a loan that a borrower doesn’t need, doesn’t want or can’t afford."

Customer service 1.0 Overall experience 1.0 No lo hace Recomendar este Concesionario

The Service Department

5.0
by Ron N on Ene 27, 2021

Service Dep't very efficiently run. They are knowledgable and courteous. The loaner car option is important to me. Dustin Duchesne, Service Manager, is extremely qualified. He is always there for explanations and friendly conversation. My car run always runs well because of this department.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

Issue with the Vehicle from the Day I picked it up

2.3
by Patrick M on Nov 28, 2020

Purchased a used vehicle that had multiple issues from the day I picked up the vehicle from an airbag warning light, sunroof and dome lights not working and a week later the engine light came on.Not a happy customer especially being a first time Volvo owner.

Customer service 2.0 Buying process 4.0 Overall experience 1.0 No lo hace Recomendar este Concesionario Lo hizo comprar un vehículo.

This was my first car buying experience and they made the...

5.0
by Tiffanywallace1998 on Nov 28, 2020

This was my first car buying experience and they made the process extremely easy. I got the pleasure of working with Brenin M, who was very friendly and responsive to my needs. The staff was very welcoming, which helped to make the process comfortable. I didn’t feel pressured into anything and I got my car for an extremely good price!

Customer service 5.0 Overall experience 5.0 Lo hace Recomendar este Concesionario
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