Zeigler Chrysler Dodge Jeep Ram of Schaumburg
Hours of Operation
Cars on the lot
Wish I could rate it lower than a 1 star!
Wish I could rate it lower than a 1 star!! Im not the one to leave bad reviews. But I just had to with this one. Went to appraise my car. I did my research and know how much it is worth, so I was ready to sell it on the spot. But boy did they lose my business. I wasted an hour sitting and waiting for my value. The used car manager (Lou Porretta) comes in and asks me how much I want for the car. I told him I wanted whatever KBB is telling me. He gets frustrated that I did my research and becomes very angry and uncooperative. I remained calm and asked him how he is offering me. Mind you I CAN SEE HIS SCREEN. It said $39k and he offers me $37k. I told him I see his screen and it looks like you are offering me $39k. Knowing this he still tells me $37k and boasts about his lowball offer. He starts throwing items around his desk as I kept questioning why he’s being unreasonable. Naturally I became upset at his behavior, so I took my keys and just left the dealership. This is the worst way to behave in front of your customer. I would hate it if someone has to deal with this person. Hence my review on here. PLEASE BE AWARE OF LOU PORRETTA. The other sales associate was normal and courteous. But not Lou. He has lost my business forever and I will make sure to tell anyone I know to not deal with this person.
I will NEVER recommend this place to my friends and
I will NEVER recommend this place to my friends and family. I had the most traumatic experience ever. I bought my Jeep Wrangler 2018 here a few months ago around oct before the year ended in 2021. When I drove off the lot my radio stopped working, so I immediately returned to tell them. Mind you, My car was Advertised online with a working radio and Before I drove off they “inspected” my car. I told them my car radio wasn’t working and they at first didn’t want to do anything about it. After finally they decided to do it they told me I should get a call back to get my car Into their shop to get it fixed. When I got home I had such a weird feeling my car had more to it. So I inspected it , and finally when I lifted the carpet of my jeep, I discovered an infestation of CARPET mites. I was mortified and called them to get to resolved ASAP. They NEVER called. I waited and waited for WEEKS and as well I would call and nothing. When they would answer, They would promise me I would get someone to call me. I ended up showing up to their own shop myself and showed the shop my pictures of the mites and the radio and the shop recommended to go back with the dealer to get it resolved and fixed asap!. Which finally after pulling teeth with them they did fix that issue. BUT GUESS WHAT. They now returned my car with a beautiful dent on my bumper . I barely drove my NEW car and I couldn’t believe it already had a dent. Before I drove off the lot I told them about the dent and they wanted to accuse me. I have photos of when I bought my car with zero dents and took photos when I dropped it off because I lost all trust in this place. I told them “how in the world would I have caused those dents if my car has been with them in repairs ???” So they told me they would get back to me after the look at the videos and NEVER GOT BACK TO ME. It’s been 3months and I’ve called NUMEROUS times and nothing. This place is a complete joke. I have all evidence of what this place has done to my car and will be moving forward in legal actions.
Nothing but Problems with my 2021 jeep Cherokee !
Nothing but Problems with my 2021 jeep Cherokee ! My car has been in the shop 6-7 times since I’ve bought it . It’s to the point where I’d rather drive without heat then waste my time at the dealer !
Good friendly people who will get you the deal you want. Would recommend them to anybody who is looking to buy a good reliable vehicle.
Had to wait up front for over 5 minutes just to be...
Had to wait up front for over 5 minutes just to be greeted, while employees were busy talking to one another and periodically glanced over at me when I had a scheduled appt. Then after inside with a rep for 30 min, I was called by the dealership asking if I was still going to show up for my appt. The sales rep gave off a very entitled attitude and that he could really care less if I was there or not (BTW...It should have been a slam dunk as I was there to buy a new SUV at MSRP over 55K). They appraised my car and low balled saying the check engine light was on, when it wasn't before or after...odd. They also increased the MSRP by $1.5K with no justification. This prompted me to look at some online reviews in detail and noticed some glaring issues. There were now enough red flags to know I didn't want to do business with them. If this was their first impression, how would they handle any issues that could arise in the future. No thanks and a heads up to fellow readers, I would avoid.
They really help you. It's hard to find good dealerships like this. Also had a good salesman, he was really helpful. I really do appreciate you guys. Thanks.
Final sales price is not in line with advertised $
Drove to see 15 Yukon Denali advertised with Sunroof, vehicle did not have sunroof and was full of water bottle, french fries, and stain on carpeting. Proceeded to ask salesperson for final cost with tax and title and vehicles advertised price went from $45,959 to $54,000; that is a 17.5% increase. This seems like an unethical business practice of false advertising for the price of a vehicle.
Great service at Dodge Zeigler. Would recommendddd
Aaron took good care of me. Will always go back to them boys at Zeigler Dodge. Great service and guys all around. Will be back
From start to finish! Everything was perfect purchasing a New 2021 Jeep. Our Salesman Marc Keenan couldn’t of been more helpful and helping us with our new Jeep Marc is one of reason we keep coming back !! He takes his time and explains everything. He’s very professional!
Alex is very professional and patient.
Excellent experience. From start to finish everything was done efficiently and professionally. I would say it was the best vehicle buying experience that Ive had.