Zeigler Chrysler Dodge Jeep Ram of Schaumburg

4.3

Hours of Operation

Service
Monday
7:30am–9:00pm
Tuesday
7:30am–9:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

169 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Zeigler Chrysler Dodge Jeep Ram of Schaumburg are from Cars.com and DealerRater.com

784 reviews

Going to Zeigler Chrysler Dodge Jeep of Schaumburg was

1.0
by christalsimono2 on Aug 02, 2022

Going to Zeigler Chrysler Dodge Jeep of Schaumburg was the worst experience. The sales associate made inappropriate comments about my age and not being approved for financing without knowing a single thing about me. They confirmed numerous time that a specific Jeep was there, they even confirmed I was coming 10 minutes before my appointment. I drove from Milwaukee, Wisconsin, I get there and the associate says someone is test driving the Jeep, then he gets a call saying it was sold the night before. I asked what was the point of confirming and calling me multiple times? The manager, Mason stated that they could customize a Jeep and match the price "if not do better" after spending hours doing so, another manager came over and said he could not give me the color on the website, I said that it was fine and i was okay with Black, he then says he can only give me 500 off. I asked why did Mason state that he could match the price if not do better. The Manager Steve was extremely rude and condescending. I finally asked to speak to someone else, after a few minutes he comes back with a piece of paper listing the total minus 500 and circled the price as if i could not do that math in my head. I told him that I did not want to speak to him and I asked for someone else and he said "well I am the new manager you're going to talk to" I said I was leaving and he continued saying "fine" and "bye" with his rude condescending tone. They did not care for me or want my business. I've emailed, left facebook reviews and still have no heard anything back. I was in contact with a Eric Johnson who has yet to reply to my email from July 26. It was overall a terrible experienc. They need to work on not racially profiling their customers.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Dealership has good selection but the prices on their own

3.0
by annavann on Aug 01, 2022

Dealership has good selection but the prices on their own website will not be your selling price. Also makes you wait to complete sale without updates

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer.

good service attended by David Figueroa very friendly and

4.0
by Lilybebe35 on Jul 12, 2022

good service attended by David Figueroa very friendly and willing to answer any questions .thank you David!!!!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Great experience!!

5.0
by Larry Fisher on Jul 10, 2022

I had a wonderful experience working with Ziegler The sales staff answered all my questions and were very informative Gabriel and Francis made us feel important and appreciated our business. Hard to find good service this day and age. Will definitely refer them to my friends. Thank you Larry/Sandra Fisher Minnesota

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great friendly staff, and received a good deal.

5.0
by Gary.miller1 on Jul 03, 2022

Great friendly staff, and received a good deal. They really helped me out. Highly recommend dealing with them.

Overall experience 5.0 Does recommend this dealer.

Great experience

5.0
by Eva G on Jun 12, 2022

Mr Cruz help me pick our my New Wrangler he was a very helpful and Courteous. I would recommend Zeigler Jeep or Schaumburg to all my friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Confirmed appt for a test drive the same day, then drove

1.0
by sarv1234 on May 19, 2022

Confirmed appt for a test drive the same day, then drove an hour to get there. Then found out the car had been sold days earlier.

Overall experience 1.0 Does not recommend this dealer.

Ram 1500 Purchase

5.0
by Kelson Shepherd on Mar 28, 2022

They worked well with us to negotiate a great price on a Ram 1500. They were very nice and helpful with the process. It was my first time buying a new vehicle and Zeigler made it easy!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ram truck

5.0
by Corey on Mar 17, 2022

The guys at Ziegler Dodge was great with the entire process. I was very pleased with their customer service and I left there an awesome vehicle!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good Overall

5.0
by John R DuMerer on Mar 17, 2022

Everything I asked for and more.they were polite and easy to deal with I really like how they managed to get on the window stick "built for John Dumerer" THIS IS MY SECOND Jeep from them they did not disipoint.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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