Zeigler Chrysler Dodge Jeep Ram of Schaumburg

4.3

Hours of Operation

Service
Monday
7:30am–9:00pm
Tuesday
7:30am–9:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

229 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Zeigler Chrysler Dodge Jeep Ram of Schaumburg are from Cars.com and DealerRater.com

778 reviews

Confirmed appt for a test drive the same day, then drove

1.0
by sarv1234 on May 19, 2022

Confirmed appt for a test drive the same day, then drove an hour to get there. Then found out the car had been sold days earlier.

Overall experience 1.0 Does not recommend this dealer.

Ram 1500 Purchase

5.0
by Kelson Shepherd on Mar 28, 2022

They worked well with us to negotiate a great price on a Ram 1500. They were very nice and helpful with the process. It was my first time buying a new vehicle and Zeigler made it easy!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ram truck

5.0
by Corey on Mar 17, 2022

The guys at Ziegler Dodge was great with the entire process. I was very pleased with their customer service and I left there an awesome vehicle!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good Overall

5.0
by John R DuMerer on Mar 17, 2022

Everything I asked for and more.they were polite and easy to deal with I really like how they managed to get on the window stick "built for John Dumerer" THIS IS MY SECOND Jeep from them they did not disipoint.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Bad service department.

1.0
by Nan707 on Mar 14, 2022

Bad service department..no availability no loaner cars in 4 yrs ever. Waiting for a call back on a gas cap ordered 4 months ago. Their oil changes ..plan on taking the whole xxxx day off at the dealership. What a joke.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Call on a recall notice that was mailed to me on my jeep. Dawn had no clue to what I was talking about. I wish just once they would hire people with a brain.

Buyer beware

1.0
by Tom on Mar 14, 2022

I just left this dealership, please read current reviews, they are correct. They tried to add 3k worth of fees. They also tried to add a protection package and low jack. The total price for these options and fees were over 6k over the price. They also attempted to low ball the trade based on pre-Covid prices. You can’t have it both ways Ziegler! The most unscrupulous seller in my history of living in 11 states with the military. Run, don’t walk from this place and others with the same name, its obviously their business model to tack on fees once it is deal time. By law, they should disclose on the add. I wasted 3 hours of my day.

Buying process 1.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I will go again probably...yep

5.0
by MasonOnMason on Mar 02, 2022

I have now purchased 3 cars from zeigler. I always have a great experience. This time I worked with Elman. He was efficient and nice and his coworkers seem to really like him as well. I was happy to be working with someone with a lot of experience and push to get things more digital for faster checkout. Love my Jeep Renegade! Upgrade from a fiat 500L

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Pick different place, different brand

1.0
by Rick on Mar 01, 2022

STAY AWAY! Dont think you get the car for price advertised, they will add bogus fees and packages so add few thousands of dollars, be ready for surprise. Service is not very responsive, long waiting times for appointments, no loaners available. New car we got few months back is broken and already needs to go in for service. Look for another place and another brand to buy.

Customer service 2.0 Buying process 1.0 Quality of repair 2.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Wish I could rate it lower than a 1 star!

1.0
by Syed on Feb 21, 2022

Wish I could rate it lower than a 1 star!! Im not the one to leave bad reviews. But I just had to with this one. Went to appraise my car. I did my research and know how much it is worth, so I was ready to sell it on the spot. But boy did they lose my business. I wasted an hour sitting and waiting for my value. The used car manager (Lou Porretta) comes in and asks me how much I want for the car. I told him I wanted whatever KBB is telling me. He gets frustrated that I did my research and becomes very angry and uncooperative. I remained calm and asked him how he is offering me. Mind you I CAN SEE HIS SCREEN. It said $39k and he offers me $37k. I told him I see his screen and it looks like you are offering me $39k. Knowing this he still tells me $37k and boasts about his lowball offer. He starts throwing items around his desk as I kept questioning why he’s being unreasonable. Naturally I became upset at his behavior, so I took my keys and just left the dealership. This is the worst way to behave in front of your customer. I would hate it if someone has to deal with this person. Hence my review on here. PLEASE BE AWARE OF LOU PORRETTA. The other sales associate was normal and courteous. But not Lou. He has lost my business forever and I will make sure to tell anyone I know to not deal with this person.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I will NEVER recommend this place to my friends and

1.0
by Leslylulu23 on Feb 18, 2022

I will NEVER recommend this place to my friends and family. I had the most traumatic experience ever. I bought my Jeep Wrangler 2018 here a few months ago around oct before the year ended in 2021. When I drove off the lot my radio stopped working, so I immediately returned to tell them. Mind you, My car was Advertised online with a working radio and Before I drove off they “inspected” my car. I told them my car radio wasn’t working and they at first didn’t want to do anything about it. After finally they decided to do it they told me I should get a call back to get my car Into their shop to get it fixed. When I got home I had such a weird feeling my car had more to it. So I inspected it , and finally when I lifted the carpet of my jeep, I discovered an infestation of CARPET mites. I was mortified and called them to get to resolved ASAP. They NEVER called. I waited and waited for WEEKS and as well I would call and nothing. When they would answer, They would promise me I would get someone to call me. I ended up showing up to their own shop myself and showed the shop my pictures of the mites and the radio and the shop recommended to go back with the dealer to get it resolved and fixed asap!. Which finally after pulling teeth with them they did fix that issue. BUT GUESS WHAT. They now returned my car with a beautiful dent on my bumper . I barely drove my NEW car and I couldn’t believe it already had a dent. Before I drove off the lot I told them about the dent and they wanted to accuse me. I have photos of when I bought my car with zero dents and took photos when I dropped it off because I lost all trust in this place. I told them “how in the world would I have caused those dents if my car has been with them in repairs ???” So they told me they would get back to me after the look at the videos and NEVER GOT BACK TO ME. It’s been 3months and I’ve called NUMEROUS times and nothing. This place is a complete joke. I have all evidence of what this place has done to my car and will be moving forward in legal actions.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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