Zeigler Buick GMC of Lincolnwood

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

267 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Zeigler Buick GMC of Lincolnwood are from Cars.com and DealerRater.com

723 reviews

Highly recommend Dylan Mendoza

4.0
by Nora on Jan 16, 2022

Came from over an hour to look at 4 vehicles, I had checked with another agent to make sure the vehicles were available ahead of time. When we arrived we were informed 2 of the cars were not available That being said had a VERY positive experience with Dylan Mendoza. He made my first car purchase as painless as possible and did everything he could to get the terms that worked best for me.

Customer service 4.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

ENGINE LIGHT ON AFTER 4 MOS AND NO HEAT!

2.0
by A customer on Jan 10, 2022

Was sold a July 30 2021 used car 2015 Buick Encore for over 18k that needed servicing. Told it met it’s inspection points but really didn’t! No heat and oil was 64 percent. And the main part? ENGINE LIGHT CAME ON after 4 months The decelerates on the highway! Frightening! Turned out the car needed a turbo charger replacement! Now the dealership want to charge me over $1k to have it fixed! I HAVE WARRANTY BUT I REFUSE TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN IN WORKING ORDER!

Customer service 2.0 Buying process 3.0 Quality of repair 3.0 Overall facilities 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

BEWARE OF USED CAR PURCHASE PROCESS HERE!

2.0
by TAKEN BUYER ADVANTAGE OF on Jan 10, 2022

It was pretty smooth but felt rushed out at the end. I didn’t get final items needed but interaction with sales clerk was good. Now i know why sale was rushed! I WAS SOLD A CAR THAT WASNT SERVICED!! Drove the car on the highway for the first time Christmas Eve and the engine light came on! Car started bucking and would not accelerate on highway. It was scary!! Went to auto zone for diagnosis and a blue tooth device from previous owner was still on diagnosis connector!! Why didn’t dealership check overall condition! turbo charger system needed replacement and the heat system was clogged! The lies to sell and then off high car warranty to end up coming back to pay for repairs using their warranty is a rip off!! Beware when buying used cars from this dealership or any dealership!! They are taking advantage of customers!

Customer service 2.0 Buying process 2.0 Quality of repair 2.0 Overall facilities 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Lexus NX 200

5.0
by Lexus NX200 on Jan 09, 2022

Great time with Stefan today with Ziegler Store and got our new Lexus NX 200. Can’t be more happier with the purchase. Good job Ziegler!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Believe the negative reviews!

1.0
by SE on Jan 08, 2022

Do not expect them to honor the price listed online. Once you are at the dealership, they will readjust the price at a higher rate “based on recent demand and interest.” In addition, they do not return calls. Carefully read the serious reviews here and ignore their planted 5 star reviews. So glad we dodged a bullet and went elsewhere. However, the time wasted trying to deal with Ziegler—we can’t get that time back.

Customer service 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Vedo

5.0
by Patrick gillespie on Jan 07, 2022

Vedo Pekmez was awesome no haggle get ya the best deal walked in just browsing didn’t even want a car but was suck a good deal couldn’t pass it up the guy is a straight forward no hidden stuff kinda guy

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this fantastic review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future!

Amateus and his manager BEWARE!!!!

1.0
by Junior on Jan 07, 2022

After walking out once! Amadeus kept insisting for us to come in. Went to go see the truck. Called before I went to tell them have it ready for show, once I get their truck is locked with keys in it and dead. Couldn’t open it to show. He said come back later we can have it unlocked. He is extremely rude! His manager went from 880 a month 0 down to 1200 with 2 grand Down and 884 with 4 grand down all false numbers. After they ran my credit a billion times got fed false numbers. We walk in and they said oh we just gave you a rough estimate we still have to run credit! What a joke! Just to get you to come in. Do not recommend anybody going here! Went three times and got told false information. We live an hour away. This dealership and it’s team is a joke! Be careful! Be aware from Amateus and his manager. And believe all the reviews about them!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience with us. We would love the opportunity to resolve your issues. Please contact our Management Team at 847-745-4137. as we tried explaining before we are not the bank and we are sorry you did not qualify for a 84 mo loan to get the payments where you need them to be. The max loan approved was 72 months and naturally the payments are higher at a shorter terms. We wish you best of luck.

Be aware of this dealership very unprofessional

1.0
by Junior on Jan 07, 2022

Amateus and his team are a complete joke! This dealership lacks on being professional! His manager is very rude! And so is he! Went three time first time because the vehicle caught my eye! They couldn’t work out the numbers so left called me a few days later come in we can make it work this time here we go second time! Got fed false info! Not to mention they run your credit a billion times! So called me again said they can do 880 0 down which I was very fine with told them it’s legit so I can come in they said yeah! So we drive their they tell us they never ran credit and they will have numbers out shortly! Comes back and says 1000 not even close to what I was told. We left Amateus calls and tells us come in we can make it work I said I need manager to call and tell me it’s 880 and I’ll drive their he kept insisting to come in I said no until I get a manager to tell me that payment is legit. He hangs up all rude calls back! I’m next to my manager same person we have been dealing with. Tells me it’s 1200 a mont with 2k down and 884 a month with 4k down where did 880 with 0 down go what a joke! Believe the reviews you see about these two people! And do not recommend anybody to go here! You will waste your time!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We sincerely appreciate your feedback. We strive to make every encounter with our customers transparent, and hassle-free. I apologize about your experience with us. We would love the opportunity to resolve your issues. Please contact our Management Team at 847-745-4137. as we tried explaining before we are not the bank and we are sorry you did not qualify for a 84 mo loan to get the payments where you need them to be. The max loan approved was 72 months and naturally the payments are higher at a shorter terms. We wish you best of luck.

You won't be disappointed.

5.0
by Misha on Jan 06, 2022

Wayne Taylor is an awesome salesman. He went above and beyond to get me in nice reliable vehicle. In spite of my credit challenges, the process was easy and pretty painless.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this fantastic review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future!

Great buying experience with Carlos Murga

5.0
by Dave on Dec 31, 2021

Carlos Murga was awesome! He was very helpful and knowledgeable with the buying process. We would definitely come back and work with him again. Thank you!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this fantastic review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Learning of our customers' pleasant experiences puts a smile on our face and we hope that you will revisit us in the future!

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