Zaza Moto

2.9

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–7:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

2.9
Rating and reviews of Zaza Moto are from Cars.com and DealerRater.com

24 reviews

fast process

5.0
by Edwin T on Mar 17, 2022

Great and easy process. I love my new Mini Cooper! the paperwork was so fast and I was in and out less than 20 mins.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

While the selection and test-drive process was more or...

1.0
by Zoltan on Feb 11, 2022

While the selection and test-drive process was more or less painless, the product sold was misrepresented at best and outright fraud at worst. The car will require a lot of bodywork to repair a thorough amount of rust and several parts will need to be replaced including a new gas tank. The car in question is a 2006 Subaru Baja Turbo. I was told when purchasing this car that the car "was clean and rust free". This is the part that I consider fraudulent as there is extensive subframe rust and a rusted out gas tank that visibly leaks when you try to fill it. This was not noticed in the test drive as the gas tank was about a quarter full and when you look at the car itself, there's no visual rust. That's because it's all internal to the car. The portions of the frame where you put your jack to lift the car when there's a flat tire have collapsed due to rust. How this car passed the VA safety inspection, I'm still trying to figure out. The AC also doesn't work, and the Turbo is non-responsive in a Turbo branded car. If I hadn't already signed a sales contract, I'd be returning this car right now. Now for the weird part. The financing is done at a "partner" dealership across the street called CarNova. Again, this part was fairly painless. Apply, choose from financing offer, drive off with car. However, it's a bit on the hinky side to have one dealership sell the car, then have another do the financing. Yes, I've contacted the dealership. The GM was off at an auction and couldn't be reached. Looking for resolution.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Excellent

5.0
by Ahmad on Jan 30, 2022

I bought an used car 🚗 an the people work there great and Excellent customer service and professional and helpful information about the service and coverage

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Sold a used truck to us

1.0
by Tyrone Thomas on Jan 13, 2022

We brought a truck from there three months ago transmission was bad they told us they replaced the transmission come to find out they did not they rigged up so many parts so we had to take it to a dealership to get it fixed still having problems I will not recommend anybody to buy anything from this place

Customer service 3.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Never got a response regarding the vehicle, i sent an...

2.0
by Ray on Oct 24, 2021

Never got a response regarding the vehicle, i sent an email from their site, no response,or call

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.

The lies I was told.

1.0
by Vivian on Oct 18, 2021

I was told I was qualified for the loan to get insurance on the vehicle and pay down payment. I added car to my insurance sent 2000 to them. The car was to be delivered on Tuesday. When I called on Monday I was told I was unable to get the vehicle. After being told everything was ok for 2 weeks I was disappointed by the outcome. I had sold my car and was left without a vehicle

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

thank God for ratings!

1.0
by grateful to others on Mar 17, 2021

Thank to all that posted reviews and for their honest opinion of this company. I was online searching for a Volkswagen van and found this one posted. After reading the reviews, I will not even consider buying from this distributor because of all the unsatisfied ratings, customers they have accumulated.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Horrible prices and not true to customers

1.3
by Luke on Feb 09, 2021

This was my first time buying a car and the truthfulness of this place needs work. I called about a car and they raised the price of it and claimed they bought it at a higher price than what the retail is for on them. Reading other reviews really shows what type of place this is

Customer service 2.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

The salesman was really helpful and go above and beyond...

4.4
by banguramulku1 on Jan 22, 2021

The salesman was really helpful and go above and beyond to assist.. Luis is a very reliable and honest person... I will surely do business with you guys anytime soon

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Buyer Beware

1.0
by Lee on Dec 16, 2020

am a person that never writes reviews but in this case, if I can help just one person save thousands of dollars, I will. I recently purchased a vehicle from Stafford Motors in November 2020. The vehicle looked good on the outside and underneath the hood. I took it for a test drive and it ran great. I proceeded with the purchase and completed all the paperwork. I live in MD, so I needed to have the vehicle inspected in MD. When I took my vehicle to the MD inspection it was raining so the were not able to inspect my truck. After 3 days and the weekend, I was finally able to have the vehicle inspected. To my surprise, the inspection station called me within 30 mins and said, hey we can't inspect this vehicle, underneath is all rusted out and the vehicle should have never been sold. They also questioned how it passed a VA inspection because they frame was broke and the exhaust had a hole in it. I believe the dealer and VA inspection station are in it together to inspect unsafe vehicles. When the inspector in D allowed me to review underneath the vehicle, I couldn't believe what I was seeing. Everything was completely rusted. I called Kenny, the manager, and informed him I needed return the vehicle as it is a complete lemon. Kenny stated they wont accept the return because it was past the "3 day" return policy. This policy was never mentioned to me during the sale. Bottom line here, they sale junk vehicles and I would definitely request in writing that you would like to have the vehicle inspected before you purchase it. It cost me $6800.00 dollars and if I can help save your money, please take this review serious. Also, the titles cost an additional $175 dollars because they do not put the title in your name. So I am not sure what the $399 fee is for. Stay clear and due your due diligence.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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