Z Imports

2.7

Hours of Operation

Sales
Monday
10:00am–6:30pm
Tuesday
10:00am–6:30pm
Wednesday
10:00am–6:30pm
Thursday
10:00am–6:30pm
Friday
10:00am–6:30pm
Saturday
10:00am–5:30pm
Sunday
Closed

Cars on the lot

50 cars available See all Cars

Dealership reviews

2.7
Rating and reviews of Z Imports are from Cars.com and DealerRater.com

65 reviews

Not recommended !!!!!

1.0
by Mell on Aug 14, 2014

Not recommend this dealer!!!! No call back left message, email and nothing u should really take these people name off!!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

great facilities and friendly staff

5.0
by Kevin Lechner on Jul 14, 2014

I went to the lot on Hana Ave met With Rick test drove 2001 Chevrolet Silverado Extended Cab this was a very nice truck but had a couple issues which Rick agreed to fix and did a great job. I did not have to wait to get it fixed. I then noticed it was time for an oil change and was in question weather or not it had synthetic oil in it cause I have been told once you put in synthetic you can not change back to regular oil. I spoke with Rick and he went to the trouble to call other owner and check for me this was very impressive and I was astonished he would take the time to help me cause I have no payment on truck I paid cash.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

TERRIBLE!!! STAY AWAY!!!

1.0
by Tyler on Apr 15, 2014

I bought a car from these shysters a few years back. It was a Mitsubishi Diamante.... Picked it up and began to drive from Indy to Cincy and the car had engine problems, oil leaking, car would not shift correctly, etc. Prior to buying they had me bring it over to the Firestone across the street where they did a "100+ point inspection" and indicated that the car was A-OK. This Firestone is in collusion with this dealership as the car was aweful and any reputable mechanic would have found the issues. I had the car towed back to the lot where I was basically told "tough luck pal". My wife then started to call the local news station and remarkably the owner did a complete 180 and refunded the money. DO NOT SHOP AT THIS DEALERSHIP. Terrible cars, terrible service, terrible experience. I'm writing this review now as I'm shopping for another car and saw that these shysters are still in business. STAY AWAY!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

HORRIBLE customer service!!

1.0
by Spiked Philly on Mar 07, 2014

I found a car I liked online and called first, as it was going to be a 2.5 hour drive from where I live. According to Kelly Blue Book, they had the car over-priced $1500.00. The salesman they directed me to was HORRIBLY rude and refused to come down in price at all, even though it was seriously over-priced. I offered him a cash deal that was closer to the value, and he LAUGHED and told me their prices are NON-NEGOTIABLE for any reason. He then laughed again and told me if I wanted to try and find better to g "go ahead". LOL!! OK!!!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Buyers beware these are all throwback cars

1.4
by Dave and Monica on Jan 31, 2014

They do not negotiate at all not even if you're paying cash. They sell the cars above cost. That's why they have so many cars on the lot.They're part of Tom Wood which is not good very sarcastic pushy people. These employees themselves weren't too bad though but just matter of fact like. Tom has allot of money so if they lose buyers or money they feel it's ok. I test drove their 2003 green Honda Accord 2 door v6 purrs like a kitten, very clean, no rust, no stains went to a certified mechanic? the air conditioning does not work come spring it will be your $800 problem even though they have it in the features that there is a/c. The transmission he said is obviously bad and ready to go. May last 30 days and said they over filled the transmission fluid by 3 quarts so they obviously know this. It then again becomes your $3000 problem not theirs.

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Terrible customer service

1.0
by Nevergoingback on May 23, 2013

Wouldn't negotiate at ALL on price. Very rude. E-mailed back and forth for a while and was told the bottom dollar was one thing and in person it was another. Terrible customer service...recommend going somewhere else.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

good dealer

4.0
by Boilermaker on Mar 19, 2013

the cars this dealer owns comparatively have the lower prices than those of big dealership, and they renewed normal parts like brake pads or oil filters for free before the cars are ready to be sold. But you need to carefully check other big potential mechanical problems about engine and cautiously observe when you drive. They might not provide the inspection report, however if you proposed any problem you have seen, they would offer repairing issue as cheap as possible. They did provide free Carfax, so you can know the history about the car without cost. I bought a comparatively cheap car last week from there, so far this car performs a good condition. I hope this car, first car of my life, would be a good, safe, and comfortable car that drives the rest of my college life.

Customer service 4.0 Buying process 5.0 Quality of repair 3.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Terrible

1.0
by Topbuzz on Mar 10, 2013

Do not buy from here. It is simple. They do not even try and respond to our reviews.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

We are regular customers

4.8
by John from Indy on Mar 02, 2013

We have bought 3 cars from z-imports. All three were excellent values. They do not just buy cars and throw them on their lot. They do some work on them first. We are on a first name basis with at least two of the salesman. This is the first place we look when we need a car. Great selection. Great follow up after sale.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honest and FAIR

4.5
by Paul on Feb 21, 2013

I had a good experience with Z. Looked at a car that wasn't my color preference but right in every other way, Price was below blue book. Location among many other used car dealers put me on guard but the co-owner was friendly and helpful...one of those guys that might seem a little gruff at first or on the phone but quickly became friendly and obviously passionate about selling good cars at a reasonable price. I will definitely go back. Had a good suggestion about where to find financing and would've save myself a lot of grief had I started there. Finance company knew him and spoke well of him too.

Customer service 5.0 Buying process 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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