Woodfield Lexus

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Dan Rosen headshot

Dan Rosen

Sales Associate 4.9 (218 Reviews)
Dealer Experience 20 years
Yasmine LoBue headshot

Yasmine LoBue

Finance Manager 5.0 (128 Reviews)
Dealership Experience 18 years
Mark Demma headshot

Mark Demma

Sales and Leasing Associate 4.9 (120 Reviews)

Cars on the lot

108 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Woodfield Lexus are from Cars.com and DealerRater.com

2050 reviews

Previously, I'd normally keep a car 10 years, &

5.0
by Susann.TQ on Feb 14, 2022

Previously, I'd normally keep a car 10 years, & hadn't leased a car before, or owned an SUV. I'd been a loyal Toyota driver for over 25 years, & was happy to discover Lexus is a sister company holding the same standards of quality & the same track record for low maintenance. My experience with Mustafa as a sales person was excellent from the start. Through 4 vehicles now, including test drives, follow up, vehicle information, negotiations, service, tech support, & even transferring to new, unfamiliar SUVs, Mustafa & all the staff at Woodfield Lexus have exceeded every expectation. Mustafa has continually kept my interests in mind as he's apprised me of new vehicles with more safety features, & even my exterior/interior color preferences. He's been enthusiastic & specific in the process, without the pressure that car salesman are stereotyped for, & I've experienced in the past. Thank you Mustafa, for being someone I can trust in buying or leasing a vehicle, & for the new SUV that I'm already enjoying driving very much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are excited to have you as our customer, Susann, and look forward to working with you for many years to come! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Last service visit

5.0
by Mel on Feb 11, 2022

Very satisfied with the service, great job for always getting me in and out. Loaner was super clean! My vehicle looks like new again thank you

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for sharing, Mel! We appreciate your support.

Instead of the bumper alignment, they said that I’ll get...

1.0
by anatolie.molosag on Feb 08, 2022

Instead of the bumper alignment, they said that I’ll get a 4 new tires for my 2013 Lexus rx450h. Never got them , and never answer to my phone call .

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Clean and pleasant waiting area. Service technician was...

5.0
by richard b on Feb 06, 2022

Clean and pleasant waiting area. Service technician was very informative and my work was completed very quickly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we could help in keeping your vehicle in optimal condition. Thanks for sharing, Richard!

The 35K inspection ended with $820! I was expecting about...

5.0
by michiotakeda on Jan 28, 2022

The 35K inspection ended with $820! I was expecting about $200. I need a new 2022 NX Hybrid now.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are thrilled to have you as our customer and look forward to working with you on your next vehicle! Thanks for sharing. Your support is appreciated.

The experience was easy. Dan helped us find the perfect...

5.0
by thomasrudas on Jan 28, 2022

The experience was easy. Dan helped us find the perfect car for our needs. this is the second vehicle we purchased from them and would purchase agin.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It was our pleasure working with you and we look forward to assisting you with your auto needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Lexus review

5.0
by John R on Jan 26, 2022

great service rep's , courteous kept me informed, no surprises, no pressure to add add't services . Vehicle was ready on time! always a pleasure to deal with this Lexus dealer

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Always a pleasure working with you, John! Thanks for sharing.

Sales representative was so personable, didn't push us....

5.0
by Trina on Jan 21, 2022

Sales representative was so personable, didn't push us. Pat Enjoyed talking to him not about the car. Eugene followed up he process, also very nice and helpful. The gentleman who explaned the care was so patient, and made sure we understood. A lot to go over. Thank god though we have that owners manual. Have already told friends to go to your dealership Thanks Trina Steinberg

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Happy to hear your recent purchase went so well! Thanks again and we hope you are enjoying your new car and wish you many happy miles! We appreciate your referrals!

Great Sales personal!!

5.0
by Curtis Horton on Jan 19, 2022

Great salesman Gilbert Claudio he Respectful and Really A great guy to work with. It is good to be able contact the sales person over years for your needs. Great sales-manger Comfortable to work with .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are thrilled to have assisted you with another Lexus, Curtis! Thanks again and we hope you are enjoying your new car and wish you many happy miles

Great service and mechanical analysis. Would recommend...

5.0
by Berner Family on Jan 19, 2022

Great service and mechanical analysis. Would recommend all Lexus models. Can’t beat the service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we were able to help with your auto needs. Thanks for sharing.

Great service!

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