Hours of Operation
Cars on the lot
Nice experience , Richard Pallika my advisor is great , so is the driver who took me back to office and back to dealership, cashier was equally nice and courteous. Excellent all the way !!!!
Thanks for sharing your experience! We appreciate your support!
Garry kept us updated on current inventory and made sure
Garry kept us updated on current inventory and made sure to send us information on the models we were interested in. Great overall buying experience.
We are excited to have you as our customer, Jim! Thanks again and we hope you are enjoying your new car and wish you many happy miles!
Service Department was exceptional from the time I
Service Department was exceptional from the time I arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one.
Thanks for sharing Your thoughts, Mary! Your support is appreciated.
I thought that my Variable Cruise Control was not working
I thought that my Variable Cruise Control was not working properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. My service manager could not have been nicer!
Glad we could help! Thanks for sharing, Paul. Your support is appreciated.
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE
It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.
This was our fourth ES350 lease from Woodfield Lexus And
This was our fourth ES350 lease from Woodfield Lexus And Dan Rosen had his work cut out for him. We were trading in my wife’s Infinity against the purchase of our ES350 that the lease was up and also leasing a new ES350. Three transactions and Dan handled it all like the pro he is. We were very comfortable and everything went smoothly. We have always been happy dealing at Woodfield Lexus and would highly recommend Dan Rosen to anyone looking for an enjoyable time buying or leasing a Lexus. John Buechner
Glad to hear Dan took such good care of you. Thanks again and we hope you are enjoying your new car and wish you many happy miles.
Very pleasant, professional and on time.
Very pleasant, professional and on time. Waiting area was clean and free WiFi so I could work in the waiting lounge.
Glad your visit with us went well! Thanks for sharing. Your support is appreciated.
Lexus RX 350 service maintenance
Great and timely service. They were able to accommodate me on short notice. Also reminds me of when next service is due. Loaner car available if arranged ahead of time.
Glad we could help, Jodi! Thanks for sharing.
40k service nx300
Overall, excellent service! Tony L from service really took the time and took care of all my car service needs. He went through what was completed and current status of the car.
Thanks for sharing, Rosanne! We appreciate the 5 stars!
Effecient and Honest
I usually have my RX serviced at Woodfield Lexus, and this was by far the best experience yet, thanks to the Service Consultant, Tommy Mulak. I was there for the 55K scheduled maintenance (prepaid when I purchased the vehicle). It only took him about 5 minutes to get my vehicle checked in and me to the waiting room. About 45 minutes later, he came to tell me I needed new brakes and it would take about 3 hours. He had me in a loaner vehicle within about 10 minutes. As usual, when I picked up my vehicle, it was clean and drove like brand new. I have to say, I have never had a Service Consultant get me in their system and on my way as efficiently as Tommy. I have his card and will definitely request him going forward. To Woodfield Lexus - you better keep him!! Another note - the waiting area is MUCH improved. They finally either replaced or reupholstered the chairs. Much nicer than the fabric stained mess the last time I was in. And they have a nice table with charging stations.
Glad you enjoyed the new lounge. All new furniture and new flooring and cabinets too! The next phase will start this spring to the front elevation. Lexus has a new look for our dealership. Glad to hear Tommy took good care of you! Thanks for sharing, Sandra!